Bettina Hello @saggel!
This could be a conflict there. Why do you have two raw HTML elements? Why do you not add the ad with the Ad box element?
Thank you!
Bettina Hello @Goldie84 !
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Hope that helps you!
Thank you!
Bettina Hello!
Unfortunately, style 6 has no alt attribute. Please use another style of template in order to achieve what you need. Please note that you cannot customize these styles because they are defaults. We encourage you to use cloud templates instead.
Thank you!
Bettina Hello Mohit!
If you solved the issue, then I’m glad.
Thank you!
Bettina Hello Carlos!
Yes, it could be quite faster. However, I believe you can improve your page speed by using other mobile versions.
Thank you!
Bettina Hello!
I’ve added this issue to our improvement list.
Thank you!
Bettina Hello!
Please make sure you use the latest update of the theme and plugins. Try to reindex your website and see the changes.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Hope that helps you!
Thank you!
Bettina Hello!
We were discussing the single image element from Composer. Which element do you use there?
Thank you!
Bettina Hello @tropene!
Sorry for the misunderstanding!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you so much for understanding!
Bettina Hello @tropene!
Sorry for the misunderstanding!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you so much for understanding!
Bettina Hello!
Please add this link of this topic via email, so we can check this issue too.
Thank you!
Bettina Hello @wimothy!
Please contact us via email at contact@tagdiv.com and provide once again the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!
Thank you!
Bettina Hello @willkar!
There appears to be an issue with the Multi option. I’ll add this issue to our investigation list.
Thank you!
Bettina Hello @khzeshan5 !
I’ve tested on my end and the error is not appearing.
Check this guide: https://wpartisan.me/tutorials/wordpress-database-queries-speed-sql_calc_found_rows
Thank you!
Bettina Hello!
In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Bettina Hello @ljunganbladet!
It should be disabled: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Bettina Bettina Hello!
You can verify the alt text in the code. Do you mean anything else?
Thank you!
Bettina Hello @phani!
I can see that your users have a register modal: https://prnt.sc/y6tC0hfTuG8J
In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Bettina Hello!
Unfortunately, there is no option to change that. Sorry!
Thank you!
Bettina Hello!
This code is from the opt-in builder, so please check if you have this plugin enabled in Newspaper -> Plugins and see if the error persists. Install the Standard Pack plugin if you use the default templates.
Thank you!
Bettina Hello @Dougrek!
We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide once again the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!
Thank you!
Bettina Hello Alessandro!
Our plugins are not set up to deactivate themselves. Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.
Thank you!
Bettina Hello @Beramat1091 !
Try to reduce the width of the row or column and see the differences. You can set it like this: https://prnt.sc/ZdE4Hqtkx0op from the CSS tab and the container will take automatically the width of the element.
Thank you!
Bettina Hello Lamiaa!
This will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you so much for understanding!
