Hello!

Click on “Remove generated CSS” and see the results.
Please check our step by step tutorial about the tagDiv CSS Analyzer here: https://www.youtube.com/watch?v=tnkVapqhIHc&t=1s

Thank you!

Hello!

Unfortunately, there is not an option for that. But we encounter this “issue” in those situations: https://forum.tagdiv.com/topic/mobile-site-displaying-on-desktop-site/

Thank you!

Hello Alex!

No. The elements can even be added to the homepage. Please note that you need a cloud template for that.

Thank you!

Hello Thorsten!

Please use this element: https://prnt.sc/H4XrfOowQI7O
No, but we will fix that in the next update.

Thank you!

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you!

Hello Alex!

Yes, this is possible with our theme: https://forum.tagdiv.com/create-frontend-submission-form/. Unfortunately, you cannot specify the category of the post. The post will be saved as a draft in the uncategorized category.

Thank you!

Hello!

If you need the same header for all your pages, then you need to set it as global: https://forum.tagdiv.com/header-manager/

Thank you!

Hello @prensalaregion !

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello Amie!

I’ve tested on my end, and this functionality should work. Did you drag and drop the element into the green space?

Thank you!

Hello Carlos!

You can have a faster website with any version how I said above.
There are a lot of factors which can make your site slow. Make sure you use only some templates and fewer functionalities and options.
Some factors which you need to take into account are:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin or not, if you are using the PRO demo or a standard one.

Unfortunately, no. Because the Mobile theme plugin overwrites the cloud templates.

Thank you!

Hello!

The ads can be removed from the TagDiv Composer or from the theme panel settings
(ads section). If you can not handle it, then we can help you.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
Our team will take a look!

Thank you!

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @gerard7803!

Please contact us via email at contact@tagdiv.com and provide once again the following:
– admin url and credentials
– more information about the issue and what you need to achieve
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Hello @napoleoni !

Please contact us via email at contact@tagdiv.com and provide once again the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Hello @nwnuyhs!

It seems that your license key is used on 3 domains.
That message shows that you have used the unassign button once, and for the second use, you have to wait.

Thank you!

Hello @Mukesh739!

Please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @cmnews23!

You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems. For the other websites, please consider buying another license key.

Thank you!

Hello @Napoleoni !

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Hope that helps you!

Thank you!

Hello @tropene!

Please be patient! We will try to reply and help you as soon as possible!
Support Hours (GMT+2)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hello Ian!

Then there seems to be a problem. Please check the steps from here: https://forum.tagdiv.com/topic/unable-to-edit-text-with-title/ and also other possible issue as here: https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/
Please check your .htaccess file: https://www.screencast.com/t/MJ78SDZr4Gl -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. install TagDiv Composer
4. activate TagDiv Composer

Hope that helps you!

Thank you!

Hello @emreyldz41!

You need to create your own taxonomies and CPTs. That variable name is used for the demo’s CPT.
Documentation here: https://forum.tagdiv.com/custom-post-type-support/ -> https://www.youtube.com/watch?v=IlrdY1EyZTA

Thank you!

Hello!

Do you use some custom code?

Thank you!

Hello!

It seems that the code is not working anymore. Please check the console errors.

Thank you!

Hello Lamiaa!

We recommend using a child theme, so the files will not be overwritten after an update. Check out the guide here: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hello Alex!

I’m not sure what you mean. Please provide more information about what you need to achieve. You can disable the plugin after you activate that option.

Thank you!