Hello @andxtagdiv!
In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Hello @andxtagdiv!
In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Hello Thorsten!
No. The simple way is to upload the images with the same sizes.
Thank you!
Hello Dimitri!
It seems that you use pricing table shortcode. For that, you can not change the price in the plans price shortcode. You need to have 2 different plans made in the Opt-in builder plugin.
Thank you!
Hello @gracesteban!
Please check this thread: https://forum.tagdiv.com/topic/the-mobile-version-and-amp-version-is-not-displayed-correctly/
Thank you!
Hello @fiatmedia!
I’m sorry to hear about that. Please continue the discussion via email.
Thank you!
Hello @fiatmedia!
I’m sorry to hear about that. Please continue the discussion via email.
Thank you!
Hello!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If that problem is still there, then please execute these steps:
1. deactivate TagDiv Composer
2. uninstall (delete) TagDiv Composer
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if a cache plugin is present).
Hope that helps you!
Thank you!
Hello!
The changes need to be done in those files https://i.imgur.com/CH8RfMH.png -> https://i.imgur.com/gwmwQ6p.png also the h3 from the comments I think that is coming from this file wp-includes/comment-template.php https://i.imgur.com/9ZOr7FO.png
If you are using the mobile theme plugin, then you need to apply the changes for this too -> https://i.imgur.com/AgI6GKp.png -> https://i.imgur.com/mQESGpX.png
Save the code and replace it after the update.
Thank you!
Hello Dimitri!
We have a shortcode for that called “Plans switcher”: https://prnt.sc/cUHgLcW6aSUy
And you can have the dynamic changing values in the shortcodes like: “Plans price”,”Plans text switcher”,”Plans button”. You need to select a plan for monthly and yearly: https://prnt.sc/ATAyErCs8jcg
Thank you!
Hello Alex!
This issue has been discussed already here, please check this thread: https://forum.tagdiv.com/topic/invalid-reply-from-server-endpoint-66/
Thank you!
Hello Amie!
Please check if your global colors have also been saved on that page where you added the saved element. Check in the Manager -> Global Colors and make sure you set a code of the color and not a name.
Thank you!
Hello Thorsten!
You can set the same sizes for every element: https://prnt.sc/5YlsoH8-wlAw or upload the same image sizes directly from your Media and choose full size.
Thank you!
Hello!
I’ve tested and it is working well. Please verify the steps in the next example:
1. On a row, set the ID : https://prnt.sc/iLVFy0j9mNFT
2. Add a custom link to your menu: https://prnt.sc/pxy4NIslAG9N
Let me know the results!
Thank you!
Hello!
Unfortunately, there is no ETA.
Thank you!
Hello!
Did you check the screenshots, apply the codes, and have them not work?
Who is Karlin?
Thank you!
Hello!
We have a script implemented in our theme that extends the normal functionality of dropdown inputs. I think the conflict is there and it should be investigated.
Thank you!
Hello!
All those issues are on our improvement list already.
Thank you for understanding!
Hello!
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will check and try to help you!
Thank you!
Hello @mateusnds!
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– more info about the issue
Our team will take a look!
Thank you!
Hello Karlin!
I do not understand what you mean. Can you please explain further?
Thank you!
Hello @emreyldz41!
Hover over them, and you can see the settings there: https://prnt.sc/Pr1dqERZTLN4
Thank you!
Hello!
If you use a cloud template for your homepage, then it should appear there: https://prnt.sc/fWy6y6_BL59l
Thank you!