Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Bettina
tagDiv Staff

Hello @khzeshan5!

Check the documentation here: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Or you can save the code and apply it after every update.

Thank you!

Bettina
tagDiv Staff

Hello!

Read all about archive templates here: https://forum.tagdiv.com/cloud-library-templates/

Thank you!

Bettina
tagDiv Staff

Hello @ezioboy!

1. Use some CSS. For example: https://prnt.sc/z5bUzniOF2yQ
2. You must also modify it for mobile: https://prnt.sc/X3SlzGO1PwQj
3. Align the text like this: https://prnt.sc/9Wef_NpX5C1E -> https://prnt.sc/SF_xs3tA2i8H
4. You cannot stop that. You should use a cloud product template from the Cloud Templates: https://forum.tagdiv.com/tagdiv-shop/
5. This code will require custom work, which is not covered by the support team.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
6. Test it and let me know if you encounter any issues.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no option to change the default sizes for the mobile version.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @ezioboy !

Check this guide: https://forum.tagdiv.com/loading-translations/

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello Alessio!

Here you can remove/set a picture for mobile menu background: https://www.screencast.com/t/x3Xrln2b88x

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, it is an issue there. Add the CSS code in Newspaper -> Theme panel -> Custom code -> Custom CSS:

.tagdiv-type figure img {
margin-bottom: 10px;}

Thank you!

Bettina
tagDiv Staff

Hello @tassos!

Unfortunately, we have not tested “WP Recipe Maker” plugin, so we can’t say if it will work or not. You will have to test and see. Also please note that we don’t offer support for untested plugins.

Thank you so much for understanding!

Bettina
tagDiv Staff

Hello @sangminoh!

Check this guide: https://forum.tagdiv.com/facebook-share/
You can add other social profile in Yoast.

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Check this thread: https://forum.tagdiv.com/topic/missing-alt-attribute-in-featured-image/

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @wowa1986!

Please change the width and height in the iframe code to 100vw.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello Amie!

Strange! On every page where you paste that element, it should have these global colors.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello Lamiaa!

You must make the changes in code once, with the assistance of a child theme, or you can make them directly in the code without the assistance of a child theme, in which case you must apply the code after each update.

Thank you!

Bettina
tagDiv Staff

Hello @fiatmedia!

Please be patient! One of my colleagues will reply to you shortly.

Thank you for understanding!

Bettina
tagDiv Staff

Hello Alex!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If that problem is still there, then please execute these steps:
1. deactivate TagDiv Composer & Cloud Library
2. uninstall (delete) TagDiv Composer & Cloud Library
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer & Cloud Library
5. activate TagDiv Composer & Cloud Library
6. clear cache (if a cache plugin is present).

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @ekraft!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello Hakan!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello Hakan!

It is enabled by default when you activate the plugins. Check the settings of your post: https://prnt.sc/D7Rx0ugO_Uiz

Thank you!

Bettina
tagDiv Staff

Hello @ekraft!

Please make sure you have the latest update of the theme and plugins.

Thank you!

Bettina
tagDiv Staff

Hello!

Try to edit the pages with the TagDiv Composer: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Make sure your theme panel is saving the changes. Please check this topic: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.

Thank you!

Bettina
tagDiv Staff
Bettina
tagDiv Staff

Hello Hakan!

Do you have the Mobile theme enabled on that post?

Thank you!

Bettina
tagDiv Staff

Hello @andxtagdiv!

If you sent an email, then we will take a look and try to help you as soon as possible.

Please be patient!

Thank you so much for understanding!

Bettina
tagDiv Staff

Hello Alex!

Did you look at the console errors while you were experiencing the error? 

Thank you!

Bettina
tagDiv Staff

Hello!

Add the CSS code in Newspaper -> Theme panel -> Custom code -> Custom CSS.

Thank you!

Viewing 25 posts - 9,301 through 9,325 (of 20,833 total)