Hello @nagarig!

Please edit the page and try to revert the changes. It seems as a conflict there.

Thank you!

Hello @prothomprokashito!

Some files are missing. Please download the theme package again from your themeforest account and reinstall it.

Thank you!

Hello @cmnews23!

Please login to the WordPress install for that website and activate the theme there: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Thank you!

Hello @khzeshan5 !

I’m glad that you solved the issue.
Let me know if you need further assistance.

Have a wonderful day!

Hello @ezioboy!

Click save in the TagDiv Composer and check on your frontend.

Thank you!

Hello @imranarshad !

I just replied to you via email.
Let’s continue the discussion there in order to avoid multiple replies.

Thank you!

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @sangminoh !

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello @ezioboy !

Check our documentation from here: https://forum.tagdiv.com/custom-post-type-support/
For this, contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they can help you to integrate the theme with those functionalities.

Thank you so much for understanding!

Hello @ezioboy!

This will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you so much for understanding!

Hello @ezioboy !

If you use both builders in the same time, then the TagDiv Composer won’t work.

Thank you!

Hello @sangminoh !

1. Please take care not to encounter any plugin conflicts.
2. Please provide more information about your issue. Have you indexed the website?

Thank you!

Hello @sangminoh !

1. Please take care not to encounter any plugin conflicts.
2. Please provide more information about your issue. Have you indexed the website?

Thank you!

Hello @saggel!

Yes. You can use this SVG code: https://pastebin.com/yRxP8ZNY
Access your menu in Appearance -> Menus, delete the Home text, and paste the code there: https://prnt.sc/cBXUnfgOhNFA
The result should be this one: https://prnt.sc/zPf7VzQvroxr
You can paste any SVG code for an icon.

Thank you!

• This reply was modified 3 years by Bettina.

Hello @dogstarter!

I checked your website using Chrome, and it appears that your logo is present. Did you solve the issue? Please test it in your browser’s incognito mode. 

Thank you!

Hello @nagarig!

If you need a square image, then the dimensions should be equal. For example, 50 x 50.
Add a new element, search for “row,”  add it there, and check for dimensions. Or you can create an inner row, split the inner row, or split the row. 

Thank you!

Hello!

We need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

I just gave some screenshots along with the code. Can’t you see the screenshots and write the codes?

Thank you!

Hello @ezioboy!

1. https://prnt.sc/SF_xs3tA2i8H
2. Please check this guide: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
3. Please write the code from screenshot and only the line I’m pointing in the screenshot.
4. I hope it’s not a misunderstanding. Please explain better what you need to achieve exactly.
5. https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hello @ezioboy!

Use the shortcode called RAW HTML in order to add it on the page.

Thank you!

Hello!

Edit the homepage with the TagDiv Composer, click on that row and add a padding in the CSS tab of the element.

Thank you!

Hello!

This will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you so much for understanding!

Hello!

Check this solution: https://www.digitalocean.com/community/questions/sorry-you-have-been-blocked-you-are-unable-to-access

Thank you!

Hello Dan!

We have a nice interface in Dashboard -> Cloud Templates from where you can manage your cloud templates: https://prnt.sc/M6zQFo1FJ0Pa

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello @ebroer !

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!