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Bettina
tagDiv Staff

Hello!

Unfortunately, we do not have any option or code to optimize pictures.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Please ensure that the issue is not caused by caching. Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and try again.
If the problem persists, please contact us at contact@tagiv.com provide wp-admin access and include the link to this topic in the email.

Thank you!

Bettina
tagDiv Staff
Bettina
tagDiv Staff

Hello!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/post-title-missing/

Thank you!

Bettina
tagDiv Staff

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
Our team will take a look and try to help you!

Thank you!

Bettina
tagDiv Staff

Hello!

Try to set up the favicon like this: Appearance -> Customize -> Site Identity -> Select site icon -> upload the favicon and press Publish.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

You can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they will help you.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, the decision is not to implement this function.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

I would gladly recommend you to make a backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/
First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

If you have some custom modifications in the theme files, then better save the code and replace it after every update.

You can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they will help you.

Thank you!

Bettina
tagDiv Staff
Menu - reply

Hello!

Can you please provide an example of what you need to achieve?

Thank you!

Bettina
tagDiv Staff

Hello!

This issue wasn’t resolved yet.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Please check the link is not AMP, because it is not compatible with cloud templates.
Check the mobile viewport: https://www.screencast.com/t/XDQJedlggSB and you can fix the CSS issues from the element’s settings.

Thank you!

Bettina
tagDiv Staff

Hello!

I recommend you to use the ACF plugin with cloud templates and display the custom fields like how it is described in this topic: https://forum.tagdiv.com/topic/how-to-add-code-acf/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no element in the TagDiv Composer to display the excerpt field, only the subtitle(Single Post Subtitle). There is no automatic workaround to transfer the content from the excerpt field into the subtitle field.

Thank you!

Bettina
tagDiv Staff

Hello!

Please try to display that custom field like this: https://prnt.sc/O5qwjAgAypP9

Thank you!

Bettina
tagDiv Staff

Hello!

You can check our documentation here: https://forum.tagdiv.com/custom-post-type-support/.

We are still working to release demos using the new functionalities and improving them based on the new requests.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

It should work with that plugin. Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and try again.
As a suggestion, disable the lazy load animation: https://www.screencast.com/t/O5pfqQdb

Thank you!

Bettina
tagDiv Staff

Hello Julio!

It seems to work well on Firefox too: https://prnt.sc/th2KmtdwUTKS
Clear your cache from your browser and try again in an incognito(private) file.

Thank you!

Bettina
tagDiv Staff

Hello!

You need to access wp-content\plugins\td-subscription\includes\shortcodes\tds_menu_login.php and write your link here: https://prnt.sc/z4K8sFspLDvi

Thank you!

Bettina
tagDiv Staff

Hello!

If you have some custom modifications in the theme files, then better save the code and replace it after every update.

For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

We should check this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look and try to help you!

Thank you!

Bettina
tagDiv Staff

Hello!

I’m sorry to hear about this. We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Bettina
tagDiv Staff

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Bettina
tagDiv Staff

Hello!

Done.

Thank you!

Bettina
tagDiv Staff

Hello Thomas!

Try it in an incognito(private) file and see the results!

Thank you!

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