Hello!

Please provide more information about this issue or what you tried and it is not working, screenshots or a video, and your website link, so I can understand better and help you efficiently in a short time.

A solution for sending a screenshot or video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Your configuration is not good. Create a page for your homepage from Dashboard -> Pages. Set the page as homepage by accessing Settings -> Reading: https://prnt.sc/h9ImaJnI7ub3

Thank you!

Hello!

Yes. In this case, you need to have one row that will be transparent and one row that will be black. In the video above, I’ve explained how to achieve that.
There are no settings in that element for gradient.

Thank you!

Hello!

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-speedy-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

You can choose to use whichever one is more affordable and useful for you.

If anyone doesn’t fit as you created, then make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache and try again.

Note: If you want to use version 1 or 2, then you need to deactivate the mobile theme plugin and see the results.

Thank you!

Hello!

Please check this video: https://www.screencast.com/t/sLqBtw4EHb

Hope that helps you!

Thank you!

Hello Jorge!

I’m glad that I could help you!

Have a great day!

Hello!

The Aramis demo has the white background color already set up.
In order to avoid misunderstandings, please provide more information about what exactly you need to achieve, screenshots or a video.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please check the steps from here: https://forum.tagdiv.com/topic/unable-to-edit-text-with-title/ and also other possible issue as here: https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/
Please check your .htaccess file also: https://www.screencast.com/t/MJ78SDZr4Gl -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Hope that helps you!

Thank you!

Hello!

In order to avoid misunderstandings, please provide more information about what exactly you need to achieve, screenshots or a video.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Try to use the element called “Single Post Author Box” in order to display the current author of that post.

Thank you!

Hello Anne!

Unfortunately, there is not any confirmation email implemented.
I’ll add this feature you’ve requested to our improvement list.

Thank you for understanding!

Hello!

The toggles are disabled(Mobile theme layout is disabled) from what I can see in your screenshot. If you want the Mobile theme layout to display on your homepage, then you need to install the Mobile Theme plugin.
We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-speedy-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

You can choose to use whichever one is more affordable and useful for you.

If anyone doesn’t fit as you created, then make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache and try again.

Note: If you want to use version 1 or 2, then you need to deactivate the mobile theme plugin and see the results.

Thank you!

Hello!

Sure. We will take into consideration your query for the future.

Thank you for understanding!

Hello!

If you use default templates, then please make sure the Standard Pack plugin is installed and active.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Hello!

We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

I can see your favicon there: https://prnt.sc/fcR_49pc8mCM
Please make sure you have indexed your site by Google and make sure you’ve deleted the cache before.

Thank you!

Hello!

It seems that you have some custom CSS which do not allow the title to show: https://prnt.sc/Y8kO3Vi3dV6W
Please delete it and see the results!

Thank you!

Hello!

If you use a cloud template for your articles: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/, then you have the possibility to drag and drop the element called ” Single Post Content “, or add other elements for example: https://prnt.sc/g3v0sYob-ojb
You can add the sidebar in the tagdiv Composer. Steps:
1. Add 1 row (or existing one)
2. Split into 2 columns( 2/3 + 1/3 )
3. You can add whatever element you want into the second column and consider it a sidebar.

Thank you!

Hello Julio!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Hello Tadej!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem persists, please contact us at contact@tagiv.com provide wp-admin access and include the link to this topic in the email.

Thank you!

Hello!

An easier workaround could be to use cloud templates and add the custom field as a shortcode. “Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add some text/code/shortcode there. To see the changes, save the changes in Composer and view the page.

Thank you!

Hello!

Strange. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look and try to help you!

Thank you!

Hello!

I think the problem is Cloudflare: https://www.cloudflarestatus.com/ That’s why you can not access this screenshot too which is working well for me.

Thank you!

Hello!

We have a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check some other possible factors which can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

“Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.
If you did these steps and you can’t see the content on the frontend, then this can be caused if something interfere there when the WP Editor saves the content you added and the process can not be completed. Please check the steps from here: https://forum.tagdiv.com/topic/unable-to-edit-text-with-title/ and also other possible issue as here: https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/
Please check your .htaccess file also: https://www.screencast.com/t/MJ78SDZr4Gl -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Hope that helps you!

Thank you!

Hello!

See this video: https://www.screencast.com/t/Xg2gPJis
For the gradient, there is no setting.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for understanding!