Hello @phillip!
We can take a look for this and investigate why is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Hello @gtaaaa!
I can see that this problem is also on desktop version and that you have some jQuery errors in the console. If you would like, then we can take a look for this and investigate why is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Hello @nik!
Yes, it is an old plugin and we do not recommend it anymore. Also, we recommend cloud templates and not default ones because in our builder the TagDiv Composer you’ll have more settings and you can apply more customizations for your templates.
Thank you!
Hello!
Unfortunately, we do not have any settings in order to achieve this in our theme.
For customization and other services you can contact our custom work team here and they can help you: https://tagdiv.com/premium-customization-services/
Thank you!
Hello @apieproject!
Unfortunately, we do not have any option to change the role or capabilities of users in our theme. The theme doesn’t control these permissions. You can change the roles and capabilities of your users from here: https://wordpress.org/support/article/roles-and-capabilities/
Only administrators and editors should be able to edit posts and with the TagDiv Composer.
Thank you!
Hello @stringbenderb5!
Make sure the image has the size 1920 X 1080. You can also choose stretch row and content.
Thank you!
Hello @louis !
In this gallery, the images will appear exactly at the size they have uploaded.
We do not have any settings in the theme, so you can try with CSS code.
Thank you!
Hello @lucia116!
I’m sorry, but I do not understand exactly what you need to achieve, which image from which file? what about that link?
Please provide more information in order to help you efficiently.
Thank you!
Hello @rvkumar739!
Please check this guide: https://forum.tagdiv.com/how-to-set-the-avatar/
Thank you!
Hello @max!
Please send an email and we will take a look and reply to you as soon as possible.
Thank you for understanding!
Hello @Andy81!
I’m happy to hear that you solved your issue.
@linoormohamed Please provide more information about the issue, screenshots or a video and your website link.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hello Raj!
I’m glad that you solve the issue.
Let me know if you need further assistance.
Have a wonderful day!
Hello @chrisc297!
We do not have specific customizations for buddypress based on every demo, we only make sure the plugin is compatible with our theme from the functionality perspective.
We’re sorry for the inconvenience!
Thank you!
Hello @vampireprincess!
It seems that you assigned the mobile page properly. This issue seems to be from a cache problem, please make a test and deactivate ALL plugins except tagDiv ones, also deactivate the cache plugin that you use, and try again in an incognito tab.
Let me know the results!
Thank you!
Hello!
Please check our documentation here: https://forum.tagdiv.com/practical-example-how-to-add-a-new-block-and-module/
In order to modify an existing element, then you need to edit the theme files.
Thank you!
Hello @housenest!
1. Please make sure you save it like that and also after modifications reindex by Google.
2. Please check this video: https://www.youtube.com/watch?v=TYSkh30VFeU
3. Check these guides:
https://www.youtube.com/watch?v=VJEx9-0Y4vk
https://yoast.com/structured-data-schema-ultimate-guide/
For more information, please submit a ticket to the Yoast support.
Hope that helps you!
Thank you!
Hello @nhowarth!
Please check this topic, it could help you: https://forum.tagdiv.com/topic/the-image-2-could-not-be-loaded-2/
Let me know the results!
Thank you!
Hello @Anatoliy!
Search about the words “ABOUT US” to change in Newspaper -> Theme panel -> Translations -> Translations and replace the word from the right side: https://www.screencast.com/t/6DSm0hd85
Please let me know which is the correct translations, so I can fix it in the theme also.
Thank you!
Hello @lucia116!
Please check if you set up for your article a featured image or video: https://forum.tagdiv.com/featured-image-or-video/
Let me know the results!
Thank you!
Hello @kevingrech!
For a default row, this is the width of the website (the center part). It may differ depending on the row if it is stretched or not.
Thank you!
Hello @Max!
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache from your browser and try again.
If the problem persists, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Please provide more information about the issue, screenshots or a video and your website link, so I can help you efficiently.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hello @ghostmi!
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!