Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

Enable all additional settings from Preference like in this video: https://www.screencast.com/t/kJKe1fnl (campi personalizati also) and see the results!

Thank you!

Hello!

Please check our documentation here:
https://www.screencast.com/t/74zVnbbqQL -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello!

Unfortunately, as our support policy mentions: https://forum.tagdiv.com/newspaper-theme-support/ We can not provide support for untested plugins.

Thank you for your understanding!

Hello!

I recommend you to try to use the staging plugin, so you won’t ruin your website, check also this article from here and give it a try: https://themeisle.com/blog/wordpress-staging-site/

Thank you!

Hello!

Unfortunately, in our theme there is no features which copy the excerpts in subtitles automatically.

Thank you for understanding!

Hello!

If you need to make a colored row fullwidth, then use the stretch row: https://www.screencast.com/t/bsbB5P97A
And you can add the elements you need inside that row.
For example, add the element Single background image into that row from above and set the row as stretch row and content, and you will have this image fullwidth: https://www.screencast.com/t/KAeQzD4t

Hope that helps you!

Thank you!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you for understanding!

Hello Giuseppe!

This issue has been discussed already here: https://forum.tagdiv.com/topic/categories-on-menu-not-working/

If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

You can delete “ – Advertisement – ” if you edit the page with the TagDiv Composer, click on the posts loop element and follow this video : https://www.screencast.com/t/lotYAiKP5Vy

Thank you!

Hello!

Maybe this one: https://forum.tagdiv.com/unique-articles/
Select all from preferences to display. I did not understand exactly which function do you need.

Thank you!

Hello!

I can see that you add only one ad here: https://www.screencast.com/t/HHQDe8NjvUWV
And no sidebar as in your screenshots. Did you delete them?

Thank you!

Hello!

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please provide more information about what you need to achieve, screenshots about the example in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

No, there is no option to disable this effect just for the featured image. I added this feature on our improvement list.

Regarding to this text “I need caption + custom image size in one.” , please provide more information about what you need to achieve exactly.

Thank you!

Hello!

It could be a cache problem. Please make a test, uninstall the cache plugin you have (delete the cache from your browser) and see the results.

Thank you!

Hello Stefane!

Please provide more information about your issue, screenshots or a video with the settings you make in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please provide more information about your issue, screenshots or a video in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

It’s strange because if you buy the license once, then you should have it for life how you mentioned. While you have the code, then it could be reactivated again.
If the problem is solved now and for the next update you will face the same issue, please contact us and we will take a look to see from where this problem appears.

Thank you for understanding!

Hello!

Please provide more information about what you need to achieve, screenshots or an example and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

There is no Single – Current Category, you should choose Single – Related by category.

Thank you!

Hello!

Check if you have some errors in the console. Or please provide your website link.

Thank you!

Hello!

You have an option to deactivate the lazy load: https://forum.tagdiv.com/loading-image-effects/ and see the results!
But, we will take in consideration your query too.

Thank you!

Hello!

I just tell you above what you should do. Also, you can give it a try and maybe these links can help you.

Thank you!

Hello!

Our tested plugins with our theme are here: https://www.screencast.com/t/ccUWYVf2B

Thank you for understanding!