Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue and let you know what can be done. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello Thomas!

Yes, you can if you will use a cloud post template. The options there could be to split a row into 2 columns, add a flex block with limit 1 in the left column and for the right column:
1. If you need a list, then you can add it with the element “Text with title” for example, but you need to add them manually.
2. If you need a list with the posts automatically updated, then you can achieve this with a flex block, but without the points into the list.

Please check this video, so you can see how I achieve the query from the second image: https://www.screencast.com/t/T86qAuQV5

Opt-in builder is a new feature. In the next updates, we will try to implement also these functionalities.

You can use a flex block with a filter ( choose the category you want ) and a sort order : Popular (all time).

Thank you!

Hello!

I just replied to you here: https://forum.tagdiv.com/topic/in-content-adverts-not-showing-on-smart-lists-post/

Please do not create another topic with the same problem!

Thank you for understanding!

Hello!

Please purchase a real code from the Themeforest and you should can register and activate the theme.

Thank you!

Hello!

Unfortunately, they do not work on sm 2. Please choose the style indicated above.

Thank you for understanding!

Hello!

Please check this video: https://www.youtube.com/watch?v=nlOTH2xzGV0

Hope that helps you!

Thank you!

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.
If not, please send it again.

Thank you for understanding!

Hello!

If you use default template, then please install the Standard Pack in order to see your templates in your website.

Thank you!

Hello!

Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

I just replied to you here: https://forum.tagdiv.com/topic/mobile-theme-is-not-working-3/

Do not create more topics with the same issue please!

Thank you!

Hello!

I’m sorry, these are not steps, but more options for the mobile version. Please re-check! That black version is from the Mobile theme plugin and you can not customize it with the TagDiv Composer. I explained above what you need to do, please read and let me know what you can not achieve.

Next time, please provide more information about your issue and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Yes, this is for the pages only.

Thank you!

Hello!

This could be a cache problem or a plugin conflict. Deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please make sure you have the Standard Pack plugin installed and active if you use default templates. After the update, access Newspaper -> Plugins and make sure they are active.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello!

Please use “column text” or “text with title” elements from TagDiv Composer and see the results. These elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add the code there. Close the WP Editor from X, save and you can see the changes in your homepage.

Thank you!

Hello!

Try to add the ads in Newspaper -> Theme panel -> Ads. There is a special field for the smart lists 6,7,8.

Thank you!

Hello!

Unfortunately, there is no tested plugins with our theme in order to achieve that.

Thank you for understanding!

Hello!

We will take in consideration your query.

Thank you!

Hello!

We recommend to use cloud/PRO templates or demos in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

You should press Import header to be able to edit it with the TagDiv Composer and then you can see in the Website Manager that header AmberLight PRO. Or you can install a PRO demo directly from the Newspaper -> Prebuilt Websites.

Check our tutorials here:
– https://www.youtube.com/watch?v=ezaaE2VP7V8
– https://www.youtube.com/watch?v=nE51MfLV7hE
– https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hello!

Please provide more information about your issue, screenshots or a video and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Please check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Also, start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Thank you!

Hello!

Please provide more information about your issue, screenshots and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

If you use mobile pages, then please deactivate the Mobile theme plugin and see the results!

Thank you!

Hello!

Please provide more information about your issue, screenshots or videos and point me directly where the issue is.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello Ben!

Please check this topic: https://forum.tagdiv.com/topic/newsletter-plugin-able-to-add-new-services-activecampaign/

Thank you!