Hello!

We’re fine, thanks.
Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need a responsive version or to build mobile pages, then please deactivate the Mobile theme plugin and see the results!

Thank you!

Hello!

I’ve checked your website on mobile and it seems to work well now.
Did you find the issue?

Thank you!

Hello!

There is a possibility to add floating elements on mobile only by using mobile pages. In the mobile page, you can choose to make a sticky row which will make sure that the row floats while scrolling the page. Add a row and make it sticky from the settings of the row.

Thank you!

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3.1).
After the update, access Newspaper -> Plugins and make sure they are active.

If the problem is still there, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Please provide more information about your issue, screenshots and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a full backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue and let you know what can be done. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello!

Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

I tested on my end the latest version and there is no problem activating the Mobile Theme plugin.
Please check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/

Hope that helps you!

Thank you!

Hello!

Unfortunately, the team member does not have an option to set a link there. If you want to set a link to lead to a URL, you could create a HTML link in the description text: https://www.screencast.com/t/bNi46YVg

Thank you!

Hello!

Unfortunately, there is no settings to achieve what you need.
A workaround there could be only to modify the theme files to work as you expect which I not recommend because there is a complex process. I recommend you to contact our custom work team here: https://tagdiv.com/premium-customization-services/and they can help you to achieve what you need.

Thank you for understanding!

Hello!

Write the text in WP Editor, close from X, save and you should see the changes in your homepage(not in Composer).
If this problem is still there, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

We built this theme to have more features and more settings regarding to the client’s requirements.
If you can let me know which issue is more difficult for you, then I can help you out.
Please provide more information about your issue, screenshots or videos and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

There is a special case where you need to use the setting from the theme panel, and that is when you have a page which was not built with the TagDiv Composer, but it has normal content just like the articles.

Thank you!

Hello!

From what I can see, your pages have more parents. Unfortunately, there is no settings in our theme to display those parents.
A workaround there could be only to modify the element ” Breadcrumbs ” from the theme files to work as you expect which I not recommend because there is a complex process.
I recommend you to contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they can help you to achieve what you need.

Thank you for understanding!

Hello!

Access a product page and save this code in the Live CSS:


.td_woo_add_to_cart .variable-item[data-tooltip]:hover:before, .td_woo_add_to_cart .variable-item[data-tooltip]:hover:after {
visibility: hidden!important;
opacity: 0!important;
}


Thank you!

Hello!

Please check this video: https://www.screencast.com/t/arjYFbUW5

Thank you!

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you. Let us know and we will gladly assist you.

Thanks!

Hello!

You can edit the page with the TagDiv Composer and use the element called “Raw HTML” and place the code there.

Thank you!

Hello!

I think you should edit the single templates which are found under the wp-content\plugins\td-standard-pack\Newspaper\parts\single folder.

Hope that helps you!

Thank you!

Hello!

Please provide more information about what you need to achieve and where you place this button, screenshots or videos and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

We recommend to use cloud/PRO templates or demos in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

The demo you chose is not a PRO/cloud one, it’s an old one made by default templates, that’s why it’s not customizable with the TagDiv Composer.

Thank you!

Hello!

Did you manage to solve your issue?

Thank you!

Hello Martin!

In the TagDiv Composer, the font size should be found like this: https://www.screencast.com/t/kJr1LNHfal

Thank you!

Hello!

Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!