Hello @ramiz1819 !

Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you
– the necessary details

We will check the issues you have and try to help you asap.

Thank you!

Hello!

This will require custom work, which is not covered by the support team.
For customization and other services, contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you!

Hello!

This will require custom work, which is not covered by the support team.
For customization and other services, contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you!

Hello @ramiz1819 !

Please go to Newspaper -> Plugins and make sure the Mobile theme plugin is installed and active. Then, follow the documentation I’ve provided above.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hello Mark!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello!

I can see that you use the Slide shortcode and not the Revolution Slide plugin.
Did you apply the same filter for the slide as the filter from the flex block?

Thank you!

Hello!

Check this guide: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

I hope that helps you!

Thank you!

Hello Dragos!

It seems to be recognized as a p-paragraph there. Can you show me the settings you’ve applied there?
Or you can contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you
– the necessary details

Thank you!

Hello!

No. We didn’t change any option there.
Please follow this guide: https://forum.tagdiv.com/mega-menu/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello Samuel Soler!

You can add a simple mobile menu shortcode and choose the menu you want to display. You can also edit the modal and change the menu name to one created in Dashboard -> Appearance -> Menus.

Thank you!

Hello!

Try to deactivate this option: https://forum.tagdiv.com/loading-image-effects/
If this won’t help you, please provide more information and a video about the issue.

Thank you!

Hello!

You can set the column sticky, which will scroll with the left column.

Thank you!

Hello!

We will take into consideration your query in the future!

Thank you!

Hello!

Unfortunately, we do not have any settings for the comments to achieve what you need. Sorry!

Thank you for understanding!

Hello!

I see the image is correctly set up there, so it couldn’t be a reason for the theme.
Make sure a plugin conflict does not cause it. Try to reindex your website and try again.

Thank you!

Hello!

No. We didn’t face any issues regarding the theme.

Thank you!

Hello!

If you use the same template for your categories, they will look the same.
Can you please provide more information about your issue?

Thank you!

Hello!

Don’t you have settings for that? Can you edit the pages with the tagDiv Composer?

Thank you!

Hello!

Please make sure it is not from the caching tools that you are using.

Thank you!

Hello!

Something from your end is blocking the process.
Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– the license certificate and purchase code
– a link to this topic to identify you

We will check and try to help you as soon as possible!

Thank you!

Hello!

We have some RTL demos that were created by hand using custom code for this purpose: https://prnt.sc/ccPYeDT6mvKv. Unfortunately, our theme does not have an RTL feature.
So, you can correct any other demo in the same way.

Thank you!

Hello!

How is the structure of your menu there? Please carefully follow this guide: https://forum.tagdiv.com/mega-menu/

Thank you!

Hello!

A low text-to-HTML ratio means there is relatively little visible text content compared to the amount of HTML code on the page. This can negatively impact SEO because search engines prefer content-rich pages. To address this issue, here are several strategies you can implement:

1. Reduce Excessive HTML Code
Clean Up Inline CSS and JavaScript: Tools like WP Rocket or other caching plugins can help.
Remove Unnecessary HTML Markup: Ensure your HTML is clean and doesn’t contain redundant tags or attributes.

2. Add More Text Content
Increase the amount of meaningful, well-written text on your page. Focus on including relevant keywords and addressing user intent.
Use Alt Text for Images: Ensure that every image has descriptive alt text, which not only improves accessibility but also adds content to the page for search engines.
Use Descriptive Headers: Include H1, H2, H3 headers to structure your content. This increases readability and enhances your SEO.

3. Optimize for Core Web Vitals
Reduce Unnecessary Scripts and Plugins: Remove unnecessary plugins or extra scripts from your page. Too many scripts can increase the size of your HTML document.
Lazy Load Images: Implement lazy loading for images so they don’t bloat the initial HTML load.

4. Optimize Embedded Media
Host Media Externally: Embed videos from external platforms like YouTube or Vimeo instead of hosting them directly on your server, which can add a significant amount of HTML code.
Compress Images: Optimize image sizes using compression tools like TinyPNG to reduce the HTML document size related to image loading.

I hope that helps you!

Thank you!

Hello!

Deactivate the Mobile theme plugin and try again.

Thank you!

Hello!

There should be some settings to hide it on each shortcode and also some settings in the theme panel. If not, we can write CSS code to hide it. Please let me know where exactly you need to hide it.

Thank you!