Bettina Hello Mark!
I’ve fixed it on your end. Please check!
Thank you!
Bettina Hello Mark!
Please edit that page with the tagdiv Composer, select the row, and check in the CSS tab where you have padding left and right. Please delete those values, save the settings, and try again.
Thank you!
Bettina Hello!
Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you
We will check your issue and try to help you as soon as possible.
Thank you!
Bettina Hello Mark!
You can use a border-bottom of each element/row/column (CSS tab) or the separator shortcode. Also, you can change the font-size of the text.
Thank you!
Bettina Hello!
In your code, there should be a width or height and you can change that.
Thank you!
Bettina Hello!
I hope we will fix it as soon as possible. We will write all the new features and all the fixes in the changelog: https://tagdiv.com/newspaper/
Thank you for understanding!
Bettina Hello!
Did you encounter any issues regarding this?
Make sure it is not from a caching plugin. Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Bettina Hello!
The newer products are displayed first.
This will require custom work, which is not covered by the support team.
For customization and other services, contact our custom work team here: https://tagdiv.com/premium-customization-services/.
Thank you!
Bettina Hello!
Your homepage currently has 2 H1s because the logo is also in your footer. You can disable the H1s from the tagdiv Composer. Scroll until you reach the footer, click on the logo, and disable the H1.
Thank you!
Bettina Hello!
It’s quite complicated to delete manually. I will add this request to our improvement list!
Thank you for understanding!
Bettina Hello Mark!
Please make sure you use the latest theme and plugin updates. If the problem is not solved, you can contact them to have it checked. Our theme should work well with the Yoast SEO plugin. Double-check the settings you’ve applied there.
Thank you!
Bettina Hello!
Try in an incognito window or a completely new browser.
Thank you!
Bettina Hello!
Please install and activate the Standard Pack plugin from Newspaper -> Plugins.
I also recommend using cloud templates that have more customization settings.
Thank you!
Bettina Hello!
Unfortunately, we didn’t encounter any issues. However, I encourage you to use a slick slider, such as https://kenwheeler.github.io/slick/.
I hope that helps you!
Thank you!
Bettina Hello!
Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– the license certificate and purchase code
– a link to this topic to identify you
We will check and try to help you as soon as possible!
Thank you!
Bettina Hello!
We do not have something like this on our theme that can be generated automatically.
It should be from an extra plugin that you are using. Deactivate plugin by plugin to see which one creates this issue.
Thank you!
Bettina Hello!
Strange! We would like to investigate the issue you have.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello!
Sure. You can have two headers: one global template (without the ad) and one template for the homepage(with the ad included). You can also add the ad under the header in the content zone, and the ad will display only on the homepage and not on the other pages.
Please note that this is possible only when using the recommended cloud templates.
We recommend using cloud/PRO templates to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features; please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
Bettina Hello!
Please change the limit product number to display all products ordered by title or date. The order is changing only there.
Thank you!
Bettina Hello Mark!
To avoid misunderstandings, please provide more information(screenshots/video) about the issue and what you need to achieve.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Bettina Hello!
Yes. I’ll add it to our investigation list to solve the issue and mark it as urgent.
Thank you for understanding!
Bettina Hello!
In the cloud templates, you can add the ads when you edit the post with TagDiv Composer in the element called “Single Post Content” in the tab ADS. Documentation here: https://forum.tagdiv.com/article-ads/
Or you can use the element called “Ad Box” from TagDiv Composer, and there you need to add the ads: https://forum.tagdiv.com/ads-adsense-overview/
Thank you!
Bettina Hello Mark!
A workaround could be to add any other elements in the white space in the tablet viewport in the tagdiv Composer. Then, hide it on other viewports and make it visible only where you need it. Each element has the option to hide it in the CSS tab: https://prnt.sc/1FJiMub9ke4s
Or change the structure of your elements from that row.
Thank you!
Bettina Hello!
Do you have the Standard Pack plugin installed and active?
Thank you!
Bettina Hello!
It works just fine for me. You’ve placed it in a new row, and the element has space.
Make sure it is not a plugin conflict or a caching issue.
Thank you!
