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Bettina
tagDiv Staff

Hello!

If you have set up a mobile page you can easily shift or select no mobile pages. But if you delete it, then the mobile page is already there but blank. So, in this case you need to assign another mobile page, and then to select no mobile pages without deleting the previous one. After selecting no mobile pages, you can delete also the mobile pages which you created.
In conclusion, don’t delete first so you will don’t have any issues.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, for the moment there is no option to can include “Latest articles” on a post page only on homepage.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

Can you please provide me a screenshot with the issue in order to help you?
Also, please try to deactivate all plugins except the TagDiv ones because it is possible to be a plugin conflict there.

Thank you!

Bettina
tagDiv Staff

Hello!

You can add a podcast by following these steps:
1. Edit a page with TagDiv Composer, and access this: https://www.screencast.com/t/EKlM8MXND
2. Search right there about “podcast” and choose which podcast you want and select “Import section”
3. Edit a post and do these settings like here: https://i.imgur.com/KrCAmb0.jpg
Post Format => Audio
Paste your audio link in the empty label called “Featured Audio”
Notice: You can add an audio link from SoundCloud or an audio link from your WordPress media files without installing any plugin.
If you want to display on a post the featured audio, then you need to edit the post with TagDiv Composer and add the element “Single post featured image”.
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

I can’t access the picture of the error because it seems for private not public: https://www.screencast.com/t/Rw8pc3LWMB. Can you please provide another picture or more information about your issue?

Thank you!

Bettina
tagDiv Staff

Hello!

For the moment, tagDiv Composer can be use only for pages in Newsmag.
Please try to go in Newsmag > System status and replace the url from: -> https://i.imgur.com/St8rQKd.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Also, make sure that you have all requirements for Newspaper theme: https://forum.tagdiv.com/requirements-for-newspaper/
Let me know about your issue!

Thank you!

Bettina
tagDiv Staff

Hello!

It seems you use default templates, so you can not edit or modify them with TagDiv Composer plugin. With this plugin you can modify a cloud/PRO template only.
So, in this case you can add just same ad after which paragraph you want.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we have not tested this plugin, so we can’t say if it will work or not. You will have to test and see. Also please note that we don’t offer support for untested plugins.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

You can edit the theme files called “single-product.php” for product page and “archive-product.php” for category page. You will find these files in td-composer/legacy/Newspaper/woocommerce in your plugins folder. Uncomment all woocommerce_breadcrumb(); and it should display on your pages.

Thank you!

Bettina
tagDiv Staff

Hello!

Here are the files where you can find this in our theme: https://www.screencast.com/t/8A7oEQzYa ; and in our plugins: https://www.screencast.com/t/Lg3TJkIP9w6
Hope that helps you somehow!
Please let’s continue this topic on email to not speak in 2 directions and help you efficiency.
We are sorry for the inconvenience!

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

These will disappear only if you uninstall the plugins, but you need it there.
There is no option to remove them.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

It seems your website isn’t working. Please send me a screenshot and more information about your issue in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

Please be sure you upload the full size pictures in the gallery and you set it those pictures, not resized ones.
If the problem persists, then we need to take a look.
Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you!

Bettina
tagDiv Staff

Hello!

You can realize this when you edit a post by TagDiv Composer and modify the element called “Post content” in the Ads tab like this: https://www.screencast.com/t/48Q143rgELK
You can specify also the Par.(Paragraph), where you need your ad to display.
Please note that is a limit for ads to place only 3 in the post content and not more than 3.
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Also, try to update the theme and plugins.
Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Bettina
tagDiv Staff

Hello @designagency!

Please also contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/how-can-i-delete-fade-in-effect-of-my-header-background-image/
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

This block is an old one that’s why you are not seeing the same options.
You can set this: https://www.screencast.com/t/pT4QfjKr from Newspaper -> Theme panel -> Block settings -> Thumbs on Modules/Blocks.
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, you are right. This plugin is an untested one with our theme, but in this documentation it was a recommendation for how you can use preload fonts option.
Our theme inserts a query string in the CSS (&ver=10.3.9.1), but this shouldn’t be an issue for it. It is possible to remove it if you want, but this can be found in many files.
You can find out that you can do the preload manually also, check this topic: https://forum.tagdiv.com/topic/what-is-this-archive/

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, you are right. The only “single template 1” has this option, but this template is an default one, so you can’t customize it with TagDiv Composer plugin. We don’t have a clear documentation how to customize this option which you search about.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

I checked your website and all seems to work well, check this video: https://www.screencast.com/t/uLCDV7bW
Please try to delete your cache in order to solve your issue.

Also we have a guide for how to investigate this problem with TagDiv Composer plugin and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Bettina
tagDiv Staff

Hello!

You can select global a template from theme panel like this: https://www.screencast.com/t/sDRBjlRyfWG
Or, if you want for all your pages a template, but also you need just for a post to have another template you just edit normally a post(Posts -> Edit) and set your template to be different like this: https://www.screencast.com/t/n1ooKEuyQ
You can also after a while set it there again from panel which means the template from that post can have the same template as you set it on theme panel.

Thank you!

Bettina
tagDiv Staff

Hello!

Like I said, is the only way to modify a category page.
In Theme panel you have a global setting and you can select which template you need for all, but you need to check if all your categories have the setting called “Inherit for Global Settings” like this: https://www.screencast.com/t/NLP4Gv704

Thank you!

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