Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/featured-image-description/
L’Histoire PRO template has “Single Post Bg Featured Image”, so you need to change this in “Single Post Featured Image” element.

Thank you!

Hello @marcsellier!

You can not add more than one ad inline article. I said that you can add one ad after which paragraph you want.
I hope it was clearly explained now, if not let me know.

Thank you!

Hello!

This can be solved by checking the box “Featured audio” like this: https://prnt.sc/x7lnzz
Please try and let me know about your results!

Thank you!

Hello!

Sorry for being late.
This require a long expertise because it is a custom request. So, I don’t have any clue for you to can guide you in this issue because it is a complex request.
I suggest you to require a custom work from our team and they can help you because this is not covered by the support team as I said.
Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Thank you for your understanding!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you for your understanding!

Hello!

You can not modify them by TagDiv Composer because you have not a mobile header/footer created for the mobile page.
Please create a header/footer for the mobile page, or you can convert the header/footer from desktop like this: https://www.screencast.com/t/dDe4WoCd ; then after convert you can modify them with TagDiv Composer.
Hope that helps you!

Thank you!

Hello!

If you have a backup, then you can do an import for settings like in our guide: https://forum.tagdiv.com/import-export-theme-settings/
Also, we have a guide how to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
If you choose another way, for example ftp/cpanel you shouldn’t encounter any problem.

Thank you for your understanding!

Hello!

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, it should work -> https://i.imgur.com/Hjpd1Qk.png
Also make sure that you are using https not http on your links, you can do this using a plugin like this one -> https://wordpress.org/plugins/really-simple-ssl/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hello!

Unfortunately, you can not modify this template with TagDiv Composer because its uses a default template.
You will have some settings when you edit the page normally, check this video: https://www.screencast.com/t/8ElOP6jLuf6
Hope that helps you!

Thank you!

Hello!

We will look what we can improve in the future about this issue.
I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Hello!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Hello!

Please try to duplicate by copy-paste the element or CTRL + D.
Also, please try to solve this issue by deactivating ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again because it could be a plugin conflict.
Let me know about your results!

Thank you!

Hello @edinhadzic!

I tested this ID and it seems to work well: https://prnt.sc/x78nl9.
We need to take a look and see what happened in your case.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– a link to this topic in order to identify you

Our team will take a look!

Thank you!

Hello!

For this you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exists.
Hope that helps you!

Thank you!

Hello!

I suggest you to use the responsive version, then the custom taxonomies will be display without problems.
If you want to use the mobile theme plugins, then please use a custom post type as in our guide from here: https://forum.tagdiv.com/custom-post-type-support/
If you want to use another way to get your CPT, then unfortunately, this will require custom work which is not covered by the support team.

Thank you for your understanding!

Hello!

Edit this page: https://regioonline.nl/sport/ with TagDiv Composer plugin, click on Website Manager, select Mobile Menu like in this screenshot: https://www.screencast.com/t/AKvdaOA2k
After this you can see you are on mobile viewport, so you can change the logo by clicking your logo and you will see on the left side these settings which is only for mobile: https://www.screencast.com/t/lJ2lLXI63n9
Set here the logo and it should display for mobile version also.
Hope that helps you!
Let me know about your results!

Thank you!

Hello!

I recommend you to use child theme. Please read more about this and also you can see there where you can find the files: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Let me know about your results!

Thank you!

Hello!

Please follow these steps from this topic: https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
If the problem persists, then you can also send us an email and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Thank you!

Hello!

I can’t see any picture. Please send a screenshot with exact the place you want to modify them.

Thank you!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Hello!

The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
If you want the same design on mobile, you need to deactivate Mobile Theme plugin.

Thank you!

Hello!

I checked your website and it has not load more. But you can check this for pagespeed: https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/#preload-newspaper-theme-fonts
Hope that helps you!

Thank you!

Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot, more information about your issue and also an url to your website ?

Thank you!

Hello!

Unfortunately, you can not disable sticky option only on a page the same header. You can do this if you will do another header for homepage and set up non-sticky.

Thank you!

Hello!

I checked your website and it seems on the post it appear mobile theme version.
This issue has been already discussed here: https://forum.tagdiv.com/topic/website-look-is-different-in-mobile-browser/
Let me know about your results!

Thank you!