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Bettina
tagDiv Staff

Hello!

Unfortunately, no other theme plugin work without a builder (TagDiv Composer). As I said, you can not customize a design for your website.
Better leave it active!

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

I checked your website and it seems to work well, but the problem is that the slider which you create it is on the logo so only if you hide it you can click on logo, that’s why when you click on logo it seems not clickable.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no settings for this because the script which filters the block does not generate the link.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

If you have cloud template and also both plugin installed(Cloud Library & TagDiv Composer plugin), then you should be able to edit a post with TagDiv Composer like in this video:
https://www.screencast.com/t/SgbuKg4pO1II
Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

If you use default category template and not an cloud/PRO template, then you can not modify them with TagDiv Composer plugin.
Normal pages you can modify because they have another information purpose than category pages.
For modifying a category page you need to install Cloud Library and TagDiv Composer plugin, and also you should create/import an cloud/PRO template.
For more information about the TagDiv Composer plugin, please check our tutorial here:
https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we don’t have this option at the moment and will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

1) Disable the “SHOW CATEGORIES TAGS” by accessing Newspaper -> Theme panel -> Post settings -> Post and custom post types.
2) Please try to add this CSS code in Newspaper -> Theme panel -> Mobile theme -> Custom CSS:

.td-footer-logo amp-img {
width: 189px !important;
height: auto !important;
}

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Please check the videos limit to be higher than the number of videos you want to display.
If this is set up correctly, then please look if the ID of the video is correctly written and separately with commas, and also the videos need to not be private.
Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

I am not sure I fully understand which images are not displaying. Can you please provide an url to your website in order to help you ?

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we don’t have this setting in our theme at the moment and no other tested plugin.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

Usually, this error appear when you want to deactivate the TagDiv Composer plugin and you still have other TagDiv plugins active.
First, you need to deactivate other TagDiv plugins and after the TagDiv Composer plugin.

Thank you!

Bettina
tagDiv Staff

Hello!

I am not sure I fully understand where the error appears. Can you please provide a screenshot or any other details ?

Thank you!

Bettina
tagDiv Staff

Hello!

Please set up the “Header logo” element by editing the page with TagDiv Composer. You will find in general tab a setting called “Logo url”. Please fill the field from this setting with your url homepage.
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

The questions labeled in red from your screenshot have more complex answers because that design was created by customization, not only from Theme panel settings or TagDiv Composer.
Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no setting for this in our theme at the moment, and will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

Please edit the page with TagDiv Composer plugin and you can find in that element a setting for sorting or filtering the posts from that element.
For example, you can include post and have some options here: https://www.screencast.com/t/tnF3mcNqgr :
1. Post ID filter => add posts by IDs
2. Category filter => choose a category from which to display posts
3. Multiple taxonomies filter => choose multiple categories from which to display posts
4. Filter by tag slug => add posts by category name
5. Multiple authors filter => specify ID authors from which to display posts
6. Post Type => specify post type, for example if you have custom posts
7. Sort order => you can choose in which order you want to display posts
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure that the theme also is up to date: https://forum.tagdiv.com/how-to-update-the-theme-2/
After update, if the problem persists, then we need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

If you deleted the mobile pages and also the posts are not displaying in the responsive version, then please make sure that you clear your cache.
If the problem persists, then we need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Please edit with TagDiv Composer that page and verify in your element called “Posts Loop” the setting called “Offset posts” to have empty field like this: https://www.screencast.com/t/OHQTv7kuV

Thank you!

Bettina
tagDiv Staff

Hello!

Please add also an Ad box element with TagDiv Composer where you need and from there you can select an adspot from header.

Thank you!

Bettina
tagDiv Staff

Hello!

Please try to fix this with Flex Block 3 settings like this: https://www.screencast.com/t/z6Vftv11
Set the size you need in order to display a clear image.
Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

Make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If you are using WpBakery plugin, then you need to uninstall it and do this transition for Tagdiv Composer: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
Also we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/
Here you have also a guide how to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

I am not sure I fully understand what you are looking to edit. Can you please tell me which element/filter you used and didn’t work ?

Thank you!

Bettina
tagDiv Staff

Hello!

For this you need to use preload fonts like in this guide: https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/ ;
https://i.imgur.com/mg2WGjF.png
Hope that helps you!

Thank you!

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