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Bettina
tagDiv Staff

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Bettina
tagDiv Staff

Hello!

If you set the format like this: https://www.screencast.com/t/xsWp71LD4g , then for sure it should be working. You need only to show date and the time will set automatically.
Please try and let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot or more information about this issue?

Thank you!

Bettina
tagDiv Staff

Hello!

Please check our guide from here: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

This issue with this plugin has been discussed and explained in this topic: https://forum.tagdiv.com/topic/logo-link-4/
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

There is one created for beginning of the header, one for footer and 3 for the content.
What you can do is to write the same code for these 3 sections and write the different number of paragraphs. But unfortunately, you can not add more then 3 sections or 3 ads on a post which you can control after what paragraph to display.
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

TagDiv Composer is a plugin, so if you don’t use it at all from whole your website, then you can go to “Plugins” settings and you can deactivate and delete. But then you can not design or customize your websites pages however you want.

Thank you!

Bettina
tagDiv Staff

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Bettina
tagDiv Staff

Hello!

You can use our Newsletter plugin and also TagDiv Composer plugin to customize your website design. For more information, please check our guides from here:
https://forum.tagdiv.com/tagdiv-composer-tutorial/
https://forum.tagdiv.com/the-newsletter-plugin/

Thank you!

Bettina
tagDiv Staff

Hello!

We will try to optimize in future updates which will help for the speed also.

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

Please provide me a screenshot with your result! It should work like in my screenshot if you add just 1 image.

Thank you!

Bettina
tagDiv Staff

Hello!

It seems you use default templates, so in this case you can customize the design only from theme panel settings.
But if you will install Cloud Library plugin and create/import a cloud/PRO template you will have access to the plugin settings.

Thank you!

Bettina
tagDiv Staff

Hello @studiot!

In backend you will don’t can play the video, but I checked your website and it’s working fine.

Thank you!

Bettina
tagDiv Staff

Hello!

You can apply a filter using an element by editing a category with TagDiv Composer plugin.
For example if you have a PRO/cloud template you can add the element called “Posts Loop”, where you can filter the posts you want from that category with the “Sort order” option.
And if you have the default template, then you have an option in Newspaper -> Theme panel -> Categories -> Category global settings -> Category pull-down filter.
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

I checked your website and it seems to work well.
I can observe some big grids to have less pictures, that’s why they have grey spaces.
If the problem persist on your computer, then start looking for a plugin conflict.
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

If you change in theme panel the background color, but you have also some elements with another color, then you need to modify the color for each element.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide me your website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we don’t have a shortcode to do this. But in “Post content” element you can specify any number of paragraphs.

Thank you!

Bettina
tagDiv Staff

Hello!

It should be automatically up to date also the theme panel settings.
Please try to downgrade for an old update and then install the update again correctly.
Also, you can try this from our guide: https://forum.tagdiv.com/import-export-theme-settings/
If this problem persist, then we need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Please check in Website Manager the selected templates for header and footer to be the one you want on your website.
Also, check if you have all tagdiv plugins installed which you had before update.(especially TagDiv Composer plugin).
Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

This issue has been discussed here: https://forum.tagdiv.com/topic/custom-taxonomy-posts-view-on-category-filter-td-composer/
You don’t need to write any code for that.

Thank you!

Bettina
tagDiv Staff

Hello!

You will have to first start looking for a plugin conflict.
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, the way you described a possible solution might be how you can achieve it.
Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Bettina
tagDiv Staff

Hello!

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know about your results!

Thank you!

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