Hello,

Sorry but we have no such plans at the moment. If this request becomes more popular we will consider implementing it into our theme.

Thank you!

Hello,
try this css:

.td-ps-bg .td-social-but-icon, .td-ps-bg.td-social-but-text{
background-color:grey!important;;
}

Thanks.

Hello,

@Jake Richardson The number of followers seems to work properly on your sit: https://www.screencast.com/t/ReUoyYBu

@middle_urals
Please use this guide to properly configure the social counter and make sure all fields for facebook are filled: https://forum.tagdiv.com/social-counter-styles-on-newspaper/

Thank you!

Hello,

@Jake Richardson The number of followers seems to work properly on your sit: https://www.screencast.com/t/ReUoyYBu

@middle_urals
Please use this guide to properly configure the social counter and make sure all fields for facebook are filled: https://forum.tagdiv.com/social-counter-styles-on-newspaper/

Thank you!

Hello,

The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.
Sorry but untested plugins are not covered by the theme support.

Thanks.

Hello,

Please check this post for a possible fix: https://forum.tagdiv.com/topic/problem-after-updating-template-from-8-6-to-8-7-2/

Thank you!

Hello,

Sorry but the sidebars only have 1 column. Our theme does not support 2 columns in the sidebar. There is indeed block 15 which is the only block that can show 2 posts in a single column. https://demo.tagdiv.com/newspaper/block-15/

Thank you!

Hello,

The site appears to work fine. I cannot see any responsiveness issues. Please test from another device or from another browser.

Thank you!

Hello,

The theme does not add any span tags to your content. Maybe you use a page builder on your posts. Please check your plugins as that is not a default implementation of the theme.

Thank you!

Hello,

Please edit the page and make a few changes and then hit the save button. This usually fixes this type of error.
Also make sure you update the theme and plugins. The theme plugins are not updated automatically so they have to manually be deleted and installed again from the theme plugins section.

Thank you!

Hi,

1. The mobile menu must be made transparent from the theme colors section: https://www.screencast.com/t/2Y6lF0u4j

2.Unfortunately the sticky menu cannot affect the content. There is no simple way of having the entire content scroll under the menu. It is not a simple modification to make as the scrolling sidebar is js loaded as well as the menu. Sorry but you will have to hire a freelancer to help out with this implementation.

Thank you!

Hello,
When using both the visual composer from wpbakery and the tagdiv composer page builder, there could be incompatibility issues. Please do not use both page builders. Choose only 1 and stick with it. Disable the other page builder. Then test again.
Thank you!

Hi, Yes I have created a new user via the login modal .I will create a new one now so you can see it in action.
1: https://www.screencast.com/t/ns0CSRAKuL
2: email received: https://www.screencast.com/t/1xuVP9cFv
3: once clicked: https://www.screencast.com/t/1ebg7f163
Once the password set, I can login without issues.
I cannot recreate the issue on our end. There must be something else affecting the functionality on your end.

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!
Bogdan B

Hello,

Please check your ssl implementation. Make sure these 2 links are https (if you have ssl enabled) and they are the same exact url’s: https://www.screencast.com/t/dubXQRnT
If this does not fix the issue, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you!

Hello,

Our tagdiv slider gallery supports ‘sliding with a finger’ on a touchscreen device
Please access this gallery with a touchscreen device and try it out: https://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/

Thank you!

Glad you solved the issue. It is always recommended to check the heading tags as smart lists are very sensitive to the headings.

Thank you!

For the moment there was no such decision taken so this is not on our current development list but who knows what the future will bring.

Thanks.

For the moment there was no such decision taken so this is not on our current development list but who knows what the future will bring.

Thanks.

Hi,

Please use this guide as there are new font awesome icons that for the moment do not work with our theme. Please use the list provided in this guide: https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thank you!

Hello,

For the moment we do not have any other requests besides your own regarding such a feature. If this request becomes more popular, we will consider implementing it into our theme.

Thank you!

Hello,

Sorry but these are 2 separate containers.
the content and sidebar are 2 containers: a left one for the content and a right one for the sidebar. On mobiles these 2 containers appear one after the other. either you have the content first and then the sidebar or the sidebar first and the content after. You cannot place the sidebar after specific elements of the content.

Thank you!

Hello,

Indeed it is the Instagram code that broke the Instagram widget and social counter. We will fix this in the next update. Until then, for the social counter, please make these modifications:
https://www.screencast.com/t/rEBOoudPy
replace with
https://pastebin.com/8p6r7TDh

For the Instagram widget, you will have to replace this file: https://www.screencast.com/t/da9nIfQr9DT
with:
https://pastebin.com/yrr2DdwB

Thank you!

Hello,

The mobile theme shows content differently from the main theme. Please read this guide to learn more: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!