Hello,

Please disable the adblock extension or any other ad blocking tool.

Thank you!

Hello,
Sorry but tdc is only available for pages

Thanks.

Hello,

The update has nothing to do with your server configuration and your page speed optimization. Please use the page speed guide and make each step carefuly testing with google after each implementation.

*Your images are not optimized
*Check server response time: https://developers.google.com/speed/docs/insights/Server
*Eliminate render-blocking JavaScript and CSS in above-the-fold content using the speedbooster plugin
Please also read this topic on the speedbooster plugin: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
*leverage browser caching: https://developers.google.com/speed/docs/insights/LeverageBrowserCaching

I doubt you had all these set up before the update. The theme has nothing to do with the server config you have.

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

The page builder does not work on posts, sorry. Posts are created using the tiny mce editor. Only pages have a page builder. What blocks are you referring to on posts?

Thanks.

Hello,

The tested and recommended plugin for a forum is bbpress
We did not test any directory plugin unfortunately.

The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Thanks.

Hello,

Enter the pinterest board ID as it appears after the pinterest.com url ( ex. http://www.pinterest.com/ username/board and your board id will be username/board )

Thank you!

Hello,

Enter the pinterest board ID as it appears after the pinterest.com url ( ex. http://www.pinterest.com/ username/board and your board id will be username/board )

Thank you!

Hello,
Please check all of the theme ad spots and remove ALL of the ads in the ad spots.
Only place the header ad and test again. If there are any extra ads besides the header ad, then they most definitely do not come from the theme. The theme only shows what you add. There are no extra ads in our theme especially rotating ones depending on the page visited. Our theme does not have such a feature. Check the pages as well and see if there are any ad boxes set up.

Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate this issue.

Thank you!

Hello,

The icons in the top bar are the networks you select in the theme panel under ‘social networks’ here: https://www.screencast.com/t/VzntiHVyZ6c

Thank you!

The second picture on mobile devices is a very wide picture. How it is supposed to show a square picture. Sorry but this is not a bug. it is common sense that a square picture will not show all content on a very wide thumbnails. Our theme crops images center top like mentioned here: https://forum.tagdiv.com/featured-image/
The big grid slide was never tested on a stretched row. Please use revolution slider if you need a full width slider.

Thank you!

Hello,

Please click the save settings button in the theme panel and then clear all your cache. This should solve the icon problem

Thank you!

Hello,

Sorry but that plugin is not a tested and recommended plugin to use with our theme so I cannot say for sure if it will work or not. Untested plugins are not covered by the theme support. Sorry.
You can find the tested and recommended plugin list in the theme plugins section.

Thank you!

Hello,

Thank you for your appreciation. The content of the more articles box can be controlled from the theme panel: https://forum.tagdiv.com/more-articles-box/
The content cannot be controlled as you describe though. If you want to add custom content to the more articles box by altering the theme files here: https://www.screencast.com/t/qT3jTatCQ

Thank you!

Hello,

Sorry but I do not understand. Please provide more explicit details to the error you are facing.

Thank you!

Hello,

Please update your theme and wordpress to the latest version and disable any untested plugins and or minification/optimization tools.

Thank you!

Hello,

Please clear your cache as the same method of implementation is requred for other sharing options. The same guide as here:
https://forum.tagdiv.com/topic/how-to-add-a-vk-sharing-button-on-your-posts/
or
https://forum.tagdiv.com/topic/add-linkedin-sharing-button/

Thank you!

Hello,

Yes, it is possible, but the plugin is not among the tested and recommended plugin so we cannot assure it’s functionality.

Thank you!

Hello,

The layout of our theme is a bit different but you can get close top that look. Please check the different demos in our theme to see which one is closer to your design: https://demo.tagdiv.com/newspaper pick the does on the right side of the screen

Thank you!

replied via email

The same page template is used on buddypress templates so the comments have been disabled on buddypress templates. The code check if the page template is used forbuddypress and if not, it shows the comments. https://www.screencast.com/t/WnlVKGLx
Please leave the code intact and if the comments do not show up, please contact us via email at contact@tagdiv.com and provide wp-admin and ftp access so we can login and investigate.

Thank you!

Hello,

In order to make the code from different demos work on another demo, you will need to adjust every piece of css as it targets that specific demo’s class. If you try to use just the business demo code, then you can add the td-business custom class on the body if the site: https://www.screencast.com/t/CyVM6G90BQ and paste the code in the custom css section

Thank you!

Hi, Please try to view your ads outside the page builder. The tagdiv composer will not render sidebars (widget sidebar) and ads live. Press the save button and then the view page button (eye icon)
Thank you!

Replied via facebook. If you have any further questions please post them on the forum and wait for a reply. Do not post multiple times as you only delay the response as we answer from oldest to newest. If you keep posting, you only bring your post further down in the waiting line as it is always the most recent if you keep posting replies. Post a single topic and a single reply and wait for us to respond. That is the fastest way to get a quick answer. Writing over and over only delays the response further.

Thank you!