Hello,

Sorry but the theme does not control the heading tag of the products. Try the woocommerce forums for a possible solution. https://wordpress.org/support/topic/change-or-remove-product-title-h1-tag/

Thank you!

Hello,

Pleas remove any image optimization tools you might be using as they can interfere with the process. Also you can try to use the “force regenerate” plugin.
Another important aspect is your featured images MUST be larger than the thumbnail container in both width and height. The theme crops images but it does not enlarge them.

Thank you!

Hello,

Please use this topic for a possible solution:
https://forum.tagdiv.com/topic/fetching-with-google/

Thank you!

Hello,

Sorry but if a logo was built in illustrator, there is no psd to use photoshop. Each logo was created in a specific photo editor and it has the encoding of that particular software. There are no simple conversions between photo editors.

Thank you!

Hello,

Sorry but this is a custom implementation that the theme does not provide. You will have to make it custom if you have the proper coding skills.
Here is an example: https://stackoverflow.com/questions/1546943/how-do-you-change-a-drag-and-dropped-image-mid-drag

Thank you!

hello,
Please use this guide for caching:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please use this guide for a cdn:
https://forum.tagdiv.com/cloudflare-cdn/
And please use this guide to increase your page loading speed:
https://forum.tagdiv.com/how-to-make-the-site-faster/

Thank you!

Hello,

Please clear your cache and remove all plugins except the theme specific ones. Then test for duplicates again. If the issue is still there, please provide an example of what these metas are and a link to your site so we can inspect it.

Thank you!

Hello,

Sorry but plugins will not be able to do that. The pagination in our blocks is custom made and the blocks cannot have the standard wordpress pagination. There is no plugin that can do it. You will have to hire a freelancer to do it for you if you need standard pagination on blocks.
If blocks are not where you want the pagination. please provide more details

Thanks

Hello,

Unfortunately the theme ad system does not work like that. It is not a repeated ad. It shows once and only once after a set number of paragraphs. There is no settings to repeat after x paragraphs and there is no simple way of making it display like that. Sorry.

Thanks.

Hello,
Please make sure you increase your memory allocation like so: https://forum.tagdiv.com/system-status-parameters-guide/
Also please test without any plugins active. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Also please check with your host and the htaccess file for any blocked content on your site.
The https/ssl implementation also can influence the theme panel if not done properly.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

That line of code refers to the time and date the comment was published. The time and date format cannot be translated from the theme panel. Sorry

Thanks.

Hello,

Sorry but unfortunately our theme modules and blocks will work with a custom post type but not with custom taxonomies. There is no simple solution to filter custom post types by their custom taxonomy in our theme blocks.

Sorry for the inconvenience.

The same method as exemplified above works just fine: https://www.screencast.com/t/9vhTPr1nc

before modifying the number: https://www.screencast.com/t/3scp1iGeooc
After increasing the number to 40: https://www.screencast.com/t/2bEh2Xyf

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

You will have to provide more details to how and where you want to show these subcategories.

Thank you!

Hello,

Sorry but the theme does not offer any category ads. If you want to place ads inside the category content, you will have to do it custom. Here is an example:
https://forum.tagdiv.com/topic/advertising-block-in-category-page/

Thanks

You can add it ad the very bottom of the style.css file.
Thank you!

Hello,

I’m not sure what live css you are referring to. There is no live css on posts in our theme. Are you sure it’t not a plugin you are mentioning?

Hello,

This is because the code does not use the image as you want to implement it. The images sizes are created like mentioned in the theme api: https://forum.tagdiv.com/td_api_thumbupdate/

If you do not have the coding skills necessary to modify the thumbs you will have to hire a freelancer to help out as we cannot offer any custom work at the moment.

Thank you!

Hello,
Please add this code to your theme panel-> custom css box:

.page-template-default .wpb_text_column .w2dc-listings-block :last-child{
margin-bottom:0!important
}

Thanks.

Hello,

In this case, please use the standard oembed feature of WP: https://wpsmackdown.com/embed-youtube-playlist-wordpress/

Thank you!

Hello,

Please check your cloudflare cdn server and use these settings:
https://forum.tagdiv.com/cloudflare-cdn/

IMPORTANT: disable the rocket loader feature

Thank you!

Hi,

We will provide a theme update to fix the weather widget and other bug fixes in the following days.

Thank you for your understanding

• This reply was modified 8 years by Bogdan B..

Hello,

Just a thought but are you sure your users don’t have adblock on? Happens to me all the time.

If not, please try to disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!