Hello,

Your content bottom ad is working fine on every mobile device I have tested. I cannot see the issue now: https://www.screencast.com/t/AQxvcGlZbIg

Thank you!

Hello,

The image you are referring to is the site logo and header style 10
Please use this guide: https://forum.tagdiv.com/logo-favicon/
In order to change header styles: https://forum.tagdiv.com/header-styles/

Thank you!

You should clear all caching.
Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
And please contact your host and have them disable any hosting side cache.

Thanks.

Hello,

What version of the theme are you using?

Thanks.

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,
I have tested this on our end but cannot replicate the issue. Both the wp-login and the front-end ajax login modal provide the same result.
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

In any wordpress related issue, your best bet is the WP codex:
https://codex.wordpress.org/Nofollow
We try to help out where we can but we are mostly here for theme related questions.

Thank you!

Hello,

Sorry but our theme only works properly in a 3 column layout max. This is mentioned here:
https://forum.tagdiv.com/how-to-use-visual-composer/
https://www.screencast.com/t/dpOiJvHNP4

Thank you!

Hello,

This is not a theme related issue. This happens in the default WordPress as well.
Please use this guide: https://moz.com/blog/how-to-fix-crawl-errors-in-google-search-console

Thanks

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

The problem is that woocommerce is a tested and recommended plugin to use with our theme. That means the plugin was tested and the theme adapted to the plugin to work properly.
Woocommerce should work properly on your end too.
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

The option will not be implemented in the final theme.

The WP implementation was changed by our developers due to the block sorting options available for our theme elements. As you can imagine, every piece of code and every functionality that does or does not work has a purpose. The decision to remove the private posts from our theme modules and blocks has been made to maintain the proper functionality of our block elements and sorting options.

Thank you for your understanding.

And have you tried this without plugins? Are you sure it’s not a plugin conflict?
If by removing the plugins, the issue is still there, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,
This can only be done with css. The code gets pretty complicated in changing the style of each button as they are all different but here is an exmaple:

@media(min-width:767px){
.td-social-sharing-buttons{
padding: 32px 32px 32px 32px;
margin-right: 25px;
}
.td-social-but-text{
display:none;
}
.td-social-facebook .td-icon-facebook{
font-size: 35px;
top: -17px;
}

.td-social-twitter .td-icon-twitter {
font-size: 20px;
position: relative;
top: -10px;
}
.td-social-google .td-icon-googleplus {
font-size: 26px;
position: relative;
top: -14px;
left: -13px;
}
.td-social-pinterest .td-icon-pinterest {
font-size: 25px;
position: relative;
top: -13px;
}
.td-social-sharing-buttons.td-social-twitter{
padding: 32px 27px 32px 27px;
}
.td-social-sharing-buttons.td-social-google{
padding: 32px 38px 32px 38px;
}
.td-social-sharing-buttons.td-social-pinterest{
padding: 32px 28px 32px 28px;
}
}

It may require some fine tuning though on the paddings.
You can add the code in the theme panel-> custom css box.

Thank you!

Hello,

It seems there is an empty element there causing the space coming from the mailmunch form called mailmunch-forms-before-post

Thanks.

Hello,

You can try to use visual composer and a tab element to have different sorting options on each tab. Unfortunately this is only available for pages, not for category archives.

Here is an example of what I mean: https://www.screencast.com/t/ByTKINqN9XwE
You can add a different block with different content under each tab section.

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,
This is done very simple by selecting each category for each block in the block settings: https://forum.tagdiv.com/block-settings-guide/
Thanks.

Hello,

Wp rocket is not a tested and recommended plugin especially the minify option.

The only tested and recommended plugins to use with our theme are these ones:

Tested Plugins:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thanks.

• This reply was modified 9 years by Bogdan B..

Hello,

First please test your code in the main functions.php file and see if the code work properly. If it does, then please read this guide:
https://code.tutsplus.com/tutorials/a-guide-to-overriding-parent-theme-functions-in-your-child-theme–cms-22623

Thank you!

Hello,

Maybe these guides will help:

http://securepress.org/tutorial-how-to-remove-malware.php
https://wordpress.org/support/topic/malware-removal
https://www.wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/

Thank you!

Hello,

When custom work is needed we usually suggest studio.envato.com
I cannot recommend anyone specifically though.

Thank you!

Sorry but we have not tested this so we cannot provide any solution for the moment. Maybe one of our users has some experience with this.
Thanks.

Hello,

Sorry but the tagdiv composer cannot have 4 columns. 3 is the maximum supported column number in our themes.

Thank you!

Hello,

We have looked into this but it is a very “marginal” security risk happening in extremely specific cases and is very hard to exploit. In our initial tests we have not been able to replicate what the article mentions but we will investigate further as we take security very seriously. For the moment there is no immediate threat that can affect users. It is a very minor risk if any at all. We will however release a new update in the near future and we have added this on our priority list for the next update. We will most likely implement a fix for it even though it is not a big security risk but it’s best to be on the safe side.

For the moment it is not a concern for the general public.

Thank you!