Hello,

I’m not sure what maximum size you mean. The maximum content size is already used. The theme creates a thumbnail for your featured image and it depends on the post style you use. Please check this guide for different implementations of the featured image:
https://forum.tagdiv.com/post-templates-2/

Thanks.

Hi,

Please make sure you only apply that code to that page alone as it will affect multiple parts of the website otherwise. We usually do not provide width changing codes as it does not work well with our grid system.

Thanks.

Hello,

1) You can change the more stories title from the translations panel:
https://www.screencast.com/t/nNNalIA0H

2) In order to remove more from author you can use 2 methods:
The css method:

.td_block_related_posts .td-related-right {
display:none;
}

You can add the code in the theme panel-> custom css box.

Or you can edit the theme files: comment out or delete this part: http://screencast.com/t/Okmq7lxTDzGd

Thanks.

• This reply was modified 9 years by Bogdan B..

Hello,

This is a server side error, not a theme related issue, This guide should help:
http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Thank you!

The theme does not need any fixing as the featured image or video works properly without plugins. Because it does not work properly with an untested plugin, does not mean it needs fixing. The plugin is not tested. Untested plugins are not covered by the theme support and they are not part of the standard functionality of the theme.

Thank you for your understanding.

Hello,

The theme does not provide a visual composer license nor do you need one. The VC developer simply did not remove the activation message for the bundled versions. Please ignore the activation message for visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hi,
I have tested the single image element on our td composer but the link works as expected: https://www.screencast.com/t/CglxVyRa
If the one on your end does not work properly, please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Then test again.

Also please do not use both the tagdiv composer and the visual composer plugins at the same time. Choose one and disable the other.

Thanks

Hello,

You search, the mobile menu and ajax filters do not work. This is a js conflict and it has the console errors to go with it: https://www.screencast.com/t/t6yXfaGQQ

Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,
Thank you for your suggestion.
You can add blank spaces only for desktop as a workaround. Add a column text or text with title element and add a few blank spaces. Press the enter key a few times and then save the element It should add blank space. You can add a custom class to it so you can disable it for other devices: https://www.screencast.com/t/fD8wPn7C
And then add this code in the theme panel-> custom code> advanced css box under the desktop field:

.blankspace{
display:none!important
}

I hope this helps.
Thanks.

Hello,

If a page was built with the visual composer plugin, you should not edit it in the new page builder.
It should have accessed the tagdiv composer anyway so it might be a conflict with the current plugins you have active.
Please disable all plugins except the tagdiv composer, clear cache and reset cdn files if you use a cdn server.

Then check again.

Please use this guide for proper use of the tagdiv composer:
https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello,

In order to remove the theme comments, you will have to do so from the theme code:
Remove this code for each of the post styles that you use: https://www.screencast.com/t/gJ32kI4kMK1

Thank you!

Hello,

Please provide a link to your site so I can see this block and provide the code needed for it. On mobile, the font cannot be changed except with custom css.

Thank you!

Hello,

Please use this guide to properly use visual composer: https://forum.tagdiv.com/how-to-use-visual-composer/
Do not use more than 3 columns,
You add a new row by pressing the add new button and selecting a row.

Thank you!

Hello,

Please provide more details, a link to your site, a screenshot maybe so we can figure out how to help.

Thanks.

Hi,

Unfortunately there is no setting as the top menu was never intended to show up on mobiles. It can be activated though with a css code. Please add this code in the theme panel-> custom css box:

@media (max-width: 767px){
.td-header-top-menu-full {
display: block;
}
.td-header-sp-top-menu {
display: block !important;
text-align:center
}
}


Thank you!

Hello,

Your post is not working on desktop as well for us: https://www.screencast.com/t/PwV8j0MQD

Please try to disable all plugins, clear cache and re-save permalinks.

Might give this a shot as well: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Thanks.

Hello,

Thank you for your suggestion. I will add it to our list but it needs to become more popular if we are to consider implementing it into our themes. We have lots of requests and we prioritize by popularity.

Thank you!

Hello,

There is no automatic way if that is what you mean. Simply disable and delete the plugin you have active now and then press the add new plugin button and select the archive from the package you downloaded from envato. It takes about 1 minute to do.

Thank you!

Hello,
The color change in the theme panel > theme accent color is not affecting the read more buttons.
Please add tis code in the theme panel-> custom css box:

.td_module_wrap .td-read-more a{
background-color: #f68d24;
}

Thank you!

It could have been a plugin conflict, yes that prevented the theme code from working properly. It could have been a child theme or a customization or an optimization tool. It is hard to say now. There is no error log on this so I can only guess at this point, sorry.

Thanks.

Hello,

The mouse over effect is only available for big grids though. You do not have any big grids on your site. You can see this effect here:
https://demo.tagdiv.com/newspaper/
As you can see, just the top grid has a hover effect.

Thank you!

I understand the problem. You can run ACF on a module, but not on a block. Yes. But blocks are made out of 1 or more modules. They are entirely different elements altogether.
The blocks are found here: https://www.screencast.com/t/2w0Ytfvp but I cannot offer any solution in this regard as the plugin is not tested to work with our modules or blocks. I recommend hiring a freelancer to help out with the code needed.

Thank you!

Hi,

I have contacted you via email as I will need your admin access in order to provide the css code you need to get the header to look like the one on washingtontimes.

Thanks.

Hello,

Well what answer should I give if those 3 are the only recorded cases for the error? It is the same message so it is much easier to simply post the same one than type it again and again for hundreds of times.
If none of the mentioned cases apply to you, please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate why the error happens on your site.

Thanks

Hello,

No I did not mean a different WordPress, but thew theme adds it’s own code to the comments section and comment count so it seems something interfered with the theme implementation of the comment count. Unfortunately it is hard to say what as there is no error log or anything that can help us identify why the comments did not get recorded.

Thanks.