Hello Jerrad.

Please also test your code on a wp default theme. Our theme does not interfere in the standard WP login. We do not change the default functionality of the WP login.

Thank you!

Hello,
Please download the theme package again as it has been fixed. Install the theme again using the package you download now from envato
Thank you!

Hello,

Please provide a link to your site so we can inspect this issue

Thanks.

Hello,

It was a visual composer issue and it has now been fixed. Please download the theme package from envato again as it now has visual composer 5.2.1 included where they fixed most of the issues found in 5.2

Thank you!

Hello,

Please check this topic:
https://forum.tagdiv.com/topic/content-length-category-pages/

Thank you!

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thansks

Hello,

Using such an old version of the theme is extremely risky.
ello,

Please note that the theme has to be updated along with WordPress and plugins. Old versions can have security breaches and these can be exploited by different tools.

The old version from prior to April 2016 had a security issue which was patched in 6.7.2. Similarly WordPress prior to 4.7 is insecure.

Please make sure you update your theme, plugins and WordPress and do not stick to old versions.

If you have been the victim of an attack, update your theme immediately to the latest version and use one of these guides:
http://securepress.org/tutorial-how-to-remove-malware.php
https://wordpress.org/support/topic/malware-removal
https://www.wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/

Here is a link for best WordPress security practices created by Chris S:

https://forum.tagdiv.com/topic/tutorial-good-basic-security-practices/

Thank you!

OK,

Please try to disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also remove any optimization tools for testing purposes and see if any affects your slide element.

Thank you!
Bogdan B

Hello,

Please disable all plugins and clear cache. Then test the menus again. If everything is still haywire, please switch to a wp default theme. If the problems go away, it means you should reinstall your theme using this guide: https://forum.tagdiv.com/install-via-wordpress/

Please let us know how it goes
Thanks.

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hi,

You can select the size of your ad from the theme panel: https://www.screencast.com/t/exDeB5uzrJqZ

Thank you!
Bogdan B

Hello,
the view count works fine on both mobile and desktop. Please aloow it a bit of time to load the page correctly as first the cached views are shown but are then rewritten with the correct number by the ajax view count.

As for the social icons it shows the same number on all devices I tested with. Please clear your browser cache on your devices as I cannot see any issue on my end. Both the view number and the social counter show the exact same number on all devices I tested with. (Pc, tablet, phone)

Thank you!

Hello,
OK, let us try to get a hang of this issue.
Each page must be built with the builder you use on your site. If you want top use tagdiv composer, then disable visual composer and create the pages from scratch using the tagdiv composr

If you want to use visual composer, disable the tagdiv composer and create the pages from scratch using visual composer (they have already been created with visual composer so it is not needed but i wrote so you understand the pattern here)
On every page builder, you have to create the pages using that particular page builder. Not create a page with one and use the other to edit it.

If for some reason this functionality as I have described still provides the error, please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate the problem.

Thank you!

Hello,

You have not missed any option as there is no option created in this regard :). If you want to remove the mega-menu next/prev, you can add this code in the theme panel-> custom css box:

.td-mega-grid .td-next-prev-wrap{
display:none;
}

Thank you!

Yes, the problem is present and we will fix it in the next verison of our theme. until such time please try to add this code in the theme apne-> custom css box:
.td-big-grid-post .td-meta-info-container{
position:absolute!important;
}

Thank you!

Hello,

The font is found in the fonts section of the theme panel: https://www.screencast.com/t/3MSJ4gaoXB
It also depends on the demo you have installed. Please compare your grid with one on the demo you use. Do not compare it to the default demo if you use any other one.

Thank you

Hello,

Please update your theme again. Download the theme again and install the version that is available now for download. (the theme version is still 8.1 but the package has been updated and the issue fixed)

Thank you!

Hello,

1)Try the code like so:

.class55 .td-read-more{
display:none!important;
}

2) The author is added on every module file in particular:
https://www.screencast.com/t/YKvApuHVeL

Thank you!

Hello,

Please check your widgets area and remove all elements under footer 1, 2 and 3: https://www.screencast.com/t/5fRvVTaPT
There is most likely a piece of code there that does not function properly.
It could also be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Yes I see the issue but what is the custom google search implemented in the search functionality?
The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Please test the theme in it’s default state, not customized or using untested plugins.

Thank you!

Hi,

If you search through the forum, be careful with the bold tags inside the url. The forum will highlight your found word with a bold tag even if it’s a url. In this case you will have to copy and paste the url into your browser, not click on it directly.
The author is created here: https://www.screencast.com/t/4XBpUvkwUWhB
The file will work from the child them. Every file that can be modified through the child theme is presented here: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hello,

Thank you for your suggestion.
I will add this to our list for future updates and if this request becomes more popular we will consider implementing such grids into our themes.

Thank you!

Hello,

The social sharing options in the theme panel will add social icons in the header and footer. If you want to add social networks to your page lie so: https://www.screencast.com/t/eWx9qSGLe, you will have to use this guide:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
https://forum.tagdiv.com/social-counter-styles-on-newspaper/

Thank you!

Hi,

I have tested your site but your post counter increments correctly.
https://www.screencast.com/t/bv5Qh1Psps
refresh and:
https://www.screencast.com/t/Q5SQidDk

Thank you!

@both, please use the above guides posted and clean your install.
Switching themes will not clean your hacked site.

Thank you!