Hello,
that change will also affect the homepage modules and blocks unless you do not use theme elements in your homepage. Please provide an example where the heading tag did not change. Provide a link to your site so I can inspect the homepage.
Thanks.

Hi,

If you want to add a bar, not remove a bar like that, then you can add this code in the theme panel->custom css box:
.td-meta-info-container{
background-color:rgba(0, 0, 0, 0.4)
}

Thanks.

Hello,

Indeed there seems to be an issue with the latest version of Firefox and the widgets in our theme. Please for the moment do not use Firefox for back-end editing. We will look into it and provide a solution when one is found.

Thank you!

Hello,

If you want to change the heading for the post titles in modules and blocks you will have to change this function code: https://www.screencast.com/t/WUGBmiHy

Thank you!

Hello,

Unfortunately our theme modules and blocks have implementation for custom post types but you will not be able to filter them based on their custom taxonomies. The theme does not have implementation based on the custom taxonomies.

Thanks.

Yes, I understand but where is this bar? Where should I look? Is it a big grid is it a simple image? is it a theme element at all? is it a widget? I need this information in order to help. Please provide a link to your site so I can see the bar if I am to provide a solution to remove it.
Thanks.

Hello,

All the fonts are added in the theme panel on each demo. Please check the fonts section and change the fonts to your preferred ones. Open sans and roboto will always be loaded as they are the default fonts in our theme and the fallback fonts in case the font does not get loaded.

Thank you!

Hello,

If you want to use other ads beside adsense you will have to use this implementation: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
If the ads still do not work, please also test them on a wp default theme or an ad plugin to see if the ad gets rendered at all.

Thank you!

Hello,

Please contact ua via email as suggested contact@tagdiv.com and provide a link to your site, wp-admin and a description of your problem so we can login and investigate.

Thanks.

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please provide a link to your site so i can inspect it as I need to see the code and I cannot do that from a picture.

Thank you!

Hello,

Sorry but the theme has no options for feeds. As Chris suggests, you will have to use a plugin for feeds as the theme has no such settings.

Thank you!

Hello,

There seems to be an issue with the background ad. We will fix it in the next theme update. until then please add this css in your theme panel-> custom css box:
body {
cursor: pointer;
}
#td-outer-wrap {
pointer-events: none;
}
.td-main-content-wrap, .td-container-wrap {
pointer-events: auto !important;
cursor: default;
}

Thank you!

Hello,

You can create a htaccess rule if you do not want people to access your style.css and redirect the link to your homepage maybe.

Thank you!

Hello,

We are sorry you feel this way about our theme and about the support. Please understand that the plugin is compatible with our theme but compatibility does not mean it will become part of the theme and part of the theme structure or elements. Compatibility simply means it will work with our theme but it does not mean we have created special code for the plugin to be implemented seamlessly into the theme. The 2 options you requested support for were the avatars not being in sync and the admin panel for the buddypress needs to be moved from it’s current implementation into the theme top bar.
Both of these are not related to the theme support because one is a plugin setting: https://www.screencast.com/t/4bTh3GRww and the other represents customization where you want to change the default implementation of the plugin and move it from the wp admin bar to the theme top bar. This is not covered by any setting nor covered by the theme support. We understand you need this option but it’s not up to the theme or the theme support. It is an implementation you require that is not provided in the theme and we never advertised it to be so. Custom work is not part of the theme support. That is why we suggested hiring a freelancer.
If for any reason you find that the theme is not up to your expectation or the theme support is not what you were looking for we will be able to provide with a refund so you can choose another theme for your project. You can request a refund here in case you need it: https://themeforest.net/refund_requests/new

Thank you for your understanding!
Bogdan B

Hello,

Sorry but our news ticker does not have that kind of layout as seen on the site you mentioned.
There are only 2 styles available for the ticker: https://www.screencast.com/t/W8zpJViil
Categories cannot be edited like static pages using visual composer so you cannot add block elements to them unless you add them through coding.
Here is an example of a trending now block added through a do_shortcode function in the category top post files https://www.screencast.com/t/k9zFLrYkEg
Here is the code used: <?php echo do_shortcode('[td_block_trending_now tdc_css=""]'); ?>

Thank you!

Hello,

The about us section can be changed from the footer settings: https://www.screencast.com/t/M0yrIQNo
The title “about us” can be translated to other words using our theme translation system from here: https://www.screencast.com/t/yMSMqniq (the about us section is further down that page)

Thank you!

Hello,

I’m not sure where you got the idea that our theme does not support full width anymore. Please check this demo as an example: https://demo.tagdiv.com/newspaper_cars/
and a revolution slider example: https://demo.tagdiv.com/newspaper_blog_travel/
You simply need to add a full width row and make the slider full width from the revolution slider settings: https://www.screencast.com/t/LqqJixgl1

Thank you!

Hello,

Please provide more details to your request. If you want the bar removed, please provide a link to your site pointing at the image so i can inspect it.

Thank you!

Hello,

This issue is caused due to many complex elements on your site. That causes a very high load in the serve. In this case you will simply need better hosting so all the complex elements can be supported by it. Visual composer is known to be slow and demanding and that is why people tend to find different page builder solutions. Our own page builder does not present a risk as you say as it’s developed by us not a third party. We are working hard on the page builder and it will become a very powerful tool.
Now for a solution to your ajax problem. The first one would be jot to use too many different blocks on your homepage. Using more different blocks will cause a higher load. You seem to use lots of different blocks on your homepage. Make the homepage simpler with no more than 4 blocks if your hosting cannot handle a larger number on high traffic spikes.
To reduce ajax calls, simply remove some of the pagination and ajax filters on your blocks. For mobile users, one solution could be the mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/
And last but not least, check your plugins as they slow down the site radically. You also have lots of js errors in your console most likely due to plugins or customization.

Thank you!

Hello,

The images on our modules and blocks already have an alt title set to them: https://www.screencast.com/t/sQIT4iMYBFcS
As for the excerpts, if the field does not show up on your post, please check the top screen options: https://www.screencast.com/t/NU9yMvx3WQR

Thank you!

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

The theme does not control the auto-play functionality of videos unfortunately. It is an embed feature provided by youtube. You can select the autoplay to be on or off but here is no setting to apply it when you scroll to the video or when the page loads. sorry.

Thanks.

Hello,
Please do not revive a post from 2015.
It is best practice to create a new topic with the issue you are facing.
Please create a new topic and provide more details to the issue you are facing including a link to your site so we can inspect it.
Thanks.

Hello,

Unfortunately thumbs cannot be altered with css. You can change the height with css but the image will still remain the same size. I recommend choosing another grid as the theme block layouts are not editable.
You can try big grid 10 for example as it gets close to the layout you are looking for.

Thank you!