Hello,

The counter works fine: https://www.screencast.com/t/fftD5d7Hqk
The cache had to be cleared though as it;s affected by it. Now it seems to have cleared.

Thank you!

Ok.
We will investigate and come back with an answer via email as soon as possible.
Thank you!

Hello,

You are able to edit the post but only for a few minutes after you post. Afterwards only an admin will be able to edit the post.

Thank you!

Hello,

For the moment this is not possible as the big grid slide was based on the big grid 2 and there is no option to change the slide layout to another big grid. Sorry.
I will add this as a suggestion though.

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

Please make sure wordpress is set up properly before using the theme. Switch to a WP default theme first and see if the issue is still there. If it is, then you will have to make sure WordPress is up and running properly before applying the theme.

Thank you!

Hello,

This is because of a cdn server as fonts no longer get loaded from the same source. Here is a helpful link:
https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Thank you!

Hello,

If you mean the html head tag, you can find it in header.php here: https://www.screencast.com/t/NONzSF2wT
Add your code right before the closing head tag (</ head >)

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Sorry but td_module will not work from the child theme. There are only a few files from the wp-booster functions that will work from the child theme. You will have to make this modification in the main theme.

Thank you!

Hello,

Well if you use the same word for the tag, only the first one remains. If for example I want to add these tags: https://www.screencast.com/t/sXXgi6IoKf3
The tag is still tagdiv. It is not case sensitive. They will be removed and only the first will be shown, the capital letters one because it is the first: https://www.screencast.com/t/zA366Iva9
But if I add different names: https://www.screencast.com/t/K1uuZ970 they will be kept in the form you type the in.

I hope this helps
Thank you!

Hi,

You can use this code to make the element more compact:

.td_block_9 .td_module_8{
padding-bottom: 2px!important;
}

Add the code in the theme panel->custom css box.
As for the font, you can change module 8’s font for from the theme fonts section:
(block 9 uses module 8): https://www.screencast.com/t/MuYsMy2SW

Thank you!

Try the code like so:
.td-header-menu-wrap{
background-color: #eb1583;
background: url(www.magazinefeminina.com/wp-content/uploads/2017/02/background.png),
linear-gradient(to right,rgba(255,15,127, 0.8),rgba(77,25,89, 0.8));
}
As for the black loading, this happens when there are more rewrites to the css. Css works in cascades. You will have to leave the menu color on default if you plan on changing it with css and not overwrite it from the theme panel with one color and then add another through css.
If too many rewrites are applied to a css code you will be able to see each one happen as css will have tyo load the code over again to apply your change and in most cases if the rewrites are more than 2, you will be able to see the changes.

I hope this helps.
Thank you!

Hello,

Well of course there is a reason :). Nothing is arbitrary. The sticky posts were removed because they created layout issues that could not be overcome with our theme modules and blocks. We are aware that it limits a wordpress functionality but our theme also brings much more functionality to the table.

Sorry for the inconvenience.

Hello,

You can use this code in the theme panel-> custom css box:
.td_module_16 .item-details{
margin-left: 160px!important;
}

Thank you!

Hello,

Sorry but the simplest way is indeed a redirect. The alternative is to code it in if you have the necessary coding skills or to find a plugin that can do this automatically. But unfortunately i have no suggestion to provide in this regard. We did not test any such method.

Thank you!

Hello,

Unfortunately the post views are a hit count that registers each hit including the admin ones. There is no simple way to eliminate the admin views as the counter only counts the hits, there is no filter added to it in order to sort any preferential user ID.

Thank you!

Hello,

Sorry but this is a custom modification you require and not an easy one at that. Custom modifications are not part of the theme support. Sorry. We try to help out where we can but we cannot tackle large tasks as the one you posted. You will have to hire a developer/freelancer if you really need this customization.

Thank you!

Hello,

You can use a few WordPress functions that can grab the author id like for example: https://developer.wordpress.org/reference/functions/get_the_author_meta/

Thank you!

Hello,

Please update your theme to the latest version (7.7) by using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ as there is a new feature that allows just that.
You can choose the block header styles you prefer: https://www.screencast.com/t/Wsp4PSgnywjn

Thank you!

Hello,

Yes, the theme code can be reset like so: https://www.screencast.com/t/aHD1fIYwQZ so you can activate it again on a different domain.

Thank you!

Hello,

Unfortunately for the revolution slider plugin as well as the visual composer plugin, there is no activation code available. They are free versions that do not have or need activation. You already have access to the plugin features without activation. You can ignore the plugin activation messages. The code you have is a theme code not a plugin code.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Unfortunately there is no update proof solution for any at all customization made to the theme code. No custom code is update proof. Even the child theme is not update proof.
Thank you!

Hello,

Please check your custom css code in the theme panel to see if there is any css affecting the top margin. Please post a link to your site as well so I can inspect it and post a link to your custom css from the theme panel as well.

Thank you!