Hello,

Unfortunately we have not tested the theme api in the child theme.Try using the theme api plugin that is provide in the theme main package under the code folder and this link in order to create a new post template: https://forum.tagdiv.com/td_api_single_templateadd/

Thank you!

Hello,

Please make sure the posts have featured images set tot them and the images can be found in the media library. Then make sure the thumbs are active in your theme panel:
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme: https://www.screencast.com/t/U9e9TGUPrSe

Thank you!

Hello,

The Style of the block headers if left on default (header 1) it will show the header style aded by the theme demo you have installed. in your case bh1 is this header: https://www.screencast.com/t/X0mNVID8x
It features just a line and a transparent background. It’s the demo style applied to the demo. I have tested BH1 on the default demo and it changes the color without issues but in your case the demo style applies a transparent background to the title.
Bh3 has no issues with background colors or text colors: https://www.screencast.com/t/VVLVEsIPmNp

Thank you!

Hello,

A text block supports html inside it;s content so you can wrap the content of the text block in a div element and place the class directly inside the text block like for example: https://www.screencast.com/t/81xhIdyzLTH

Thank you!

I understand, but unfortunately you will have to find a solution online as we cannot provide any solution for untested plugins. The theme support is here to provide help regarding the theme. This is a custom implementation which is not covered by the theme support. We try to help out where we can but since we have not tested this in any way, there is little we can provide in this regard.
Sorry.

Sorry but the plugin is not tested. We have no knowledge of the plugin code or implementation. We cannot provide any solutions for rotating ads as they are not tested and the theme support does not cover untested plugins.
Thank you for your understanding.

Hello,

If you have trouble installing the theme, you will have to use the installation guide as shown here: https://forum.tagdiv.com/install-via-wordpress/ or https://forum.tagdiv.com/install-via-ftp/

Thank you!

Hello,
I have checked your site but could not find the broken thumbs. They seem to be working fine now.
Please provide an example link if the issue is still there as I cannot see it
Thank you!

Yes, you were clear the first time. We understood exactly what you want. But what you want is only possible through customization. You can hire a developer/freelancer to help out on this as custom work is not covered by the theme support.
Thank you!

Hello,

I’m not sure how you want to use sticky posts. Our theme was built to ignore sticky posts as they create problems with our grids. Please provide more details to your request.

Thank you!

Test it out with the google page speed. I cannot say for sure if it will move all of the js and css as I do not know what plugins you use. Try to activate speedbooster, run a speed test and then deactivate speedbooster and test again. Then comp[are the results.

Thank you!

The css you are seeing does not come from the theme. It comes from your site: The css that comes from the theme refer to style.css and demo_style.css. If a css rule is added over the theme css it will show the “index” provenience as it does on your site. https://www.screencast.com/t/ecK6ObQeh
It is either a code you added or plugins that add their own css over the theme css. The theme did not change anything. It is a change originating from your site.
Thank you!

Hello,
Unfortunately there were more pressing matters to attend to in this time period. There were lots of essential fixes to be implemented that were more urgent. We have not taken any steps in this forum system yet.

Thank you!

Hello,

No, the thumbs have not changed. I assume you saw something like this: https://www.screencast.com/t/2Y10YEket
That is the full size. Some images that are not big enough for the ‘large’ thumb get their full size as the third option. Not like a big image: https://www.screencast.com/t/0sYD8sQfO

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
This is an issue we are facing and we are working on a fix. Until we can find the cause, we can load the translation for you if you provide us with access.

Thank you!

Hello,
Unfortunately for tags there is no exclude as there is for categories. Tags do not have exclude capabilities. sorry. Here is the wordpress refference for tags https://codex.wordpress.org/Class_Reference/WP_Query (scroll down to the tags parameters)
Thank you!

Hello,

Unfortunately you will have to update the style.css as well because there are plenty of css modifications between the 2 versions. You should not alter the theme css file as the re is a custom css box in the theme panel where you can add your custom css. You will have to re-add your customization to the new file as using the old one would break the theme style.

Thank you!

Glad it worked out!
Best of luck on your project!

I can’t say for sure unfortunately as we have not tested this type of ad. I cannot offer any working method for something I have no knowledge about. Pleas contact the ad provider and ask for instructions on how to implement it as we cannot provide any insight on this type of ad.
Thank you!

Hello,

The theme was built this way and can only be changed with custom modifications made to the theme code. Alternatively you can use a plugin to add the exact same capabilities to your contributors as authors have. Basically you want to change the default user roles and capabilities of wordpres but the theme cannot do this. It is not an easy modification to make from the theme side so we suggest using a role manager plugin to edit the user roles.

Thank you!
Bogdan B

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

We do not see any such issues on our end. If you still have trouble with this please provide a link to your site so I can inspect it

Thank you!

Hi,
In my above example I just removed this condition: https://www.screencast.com/t/WGxE5VCO6TL
Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The post style show that the featured image is missing. Did you place an image in the featured image spot like so: https://forum.tagdiv.com/featured-image-or-video/
If the image is set as featured but it still does not show please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you!

Hello,
You probably did not add the code properly. Php as any other coding language is very sensitive to the syntax. You need to know what you are doing and how to add the code in order to not impact the other code in the file.
And one important issue. Our forum converts the double quotes so copying a code from this forum could result in bad quotation marks that need to be replaced.
Thank you!