Hi,

Yes you can ad an animated gif as a logo. Our main logo is a gif actually: https://demo.tagdiv.com/newspaper/

Thank you!

Hello,

The functionality of the mega menu is to grab the SUB-categories of the main menu item automatically. You cannot add other categories except the sub-categories of the element so if you have ‘category A’ set as a menu item, you need to have subcategories of ‘category A’ in order for the mega menu to show them. Otherwise it will only show the posts from ‘category A’ under the dropdown.

Thank you!

Hello,

The news ticker is simply added in the tagdiv composer like any other theme block. Edit your page with the page builder and drag the news ticker to your page: https://www.screencast.com/t/KAeXJ6Zq

Thank you!

Hi,

No you do not have to edit each page. You can simply use this section of the theme panel which will place the code automatically: https://www.screencast.com/t/ELBtbXZAo

Thank you!

Hello,

We do not use any modified version of wpbakery. We simply deactivated the front-end editor, so i;m not sure how you can access it. Please only use the version of wpbakery included in the theme package.
The image issues you face are because you also have td composer active. Please remove td composer if you want to use wpbakery as they will conflict with one another.
As a quick note, you will not be abel to use the cloud library templates if you choose wpbakery as that implementation is tagdiv composer only.

Thank you!

Hello,

you ca remove the left margin but it depends on whether your logo image has spacing or not. The newspaper logo by default has a bit of spacing around it so it cannot start at the very left because of that spacing coming from the image itself: https://www.screencast.com/t/zIAW2w0LV3o
Make sure your logo image has no left spacing and then use this code:

.td-header-style-1 .td-header-sp-logo{
margin: 28px 45px 6px 0px;
}

Thank you!

Hello,

There is no setting for this but it can be adjusted with a bit of css. Please provide a link to your site so we can inspect it and provide the needed code.

Thank you!

Hello,

Sorry but our theme does not have a share button shortcode. The post shortcodes that cna be used are found here: https://www.screencast.com/t/C7hnibOyT5H
and the formats here: https://www.screencast.com/t/oJjnsTm0wl

Thank you!

Hello,

In order to hide specific information for social share networks, you will need to use plugins such as seo yoast.
Our theme does not have any setting sin this regard

Thank you!

Hi,

You will need a later version of the theme. Only in the latest versions you will have the load template button and the cloud library templates. Please use this guide to update: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hi,

The element does not have font settings for it so you cna change the fonts using a css code.

.td_top_authors .td-authors-name a{
font-family:arial;
font-size:28px;
}

Change the font family and size in the code to your preference and then add it in the theme panel under custom code.

Thank you

Ok. No problem.

The menu uses an id so in order to target it you would use #td-header-menu
Depending on the menu though. If you want to target individual menu items, you would use
.sf-menu li
The easiest method to find the classes is to use the browser inspector: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Hello,

You should contact your host if your ftp does not work properly. If you cannot save files on your host, that is a hosting issue.

Thank you!

Hello,

Please try the solution in this topic:
https://forum.tagdiv.com/topic/tagdiv-composer-wont-open-php-fatal-error/

Thank you!

Hello,

Most likely there is a file being blocked by your firewall or host. This is the most common scenario. The second most common one is plugin conflicts. Please check your firewall and plugins first.
Let us know how it goes.

Thank you!

Hello,

Unfortunately this could be the case as we have not tested the meta box plugin so we cannot provide any insight into it’s functionality. Maybe some of our users can help if they have experience with this plugin.

Thank you!

Hello,

Unfortunately we are not an authority in google ads so we cannot make a statement on whether your new ad implementation will have any repercussions or not. You should definitely contact google and present the situation as they can provide a proper response for your particular case. We can only assure you the theme will render the ads if they get delivered by google. We cannot say for sure about any other situation regarding the ads themselves and how and if they get delivered by google.

Thank you for understanding.

Hi,

I have just tested the functionality on our end again but could not ind any problems with the ads in the cloud library plugin.
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

Please provide a link to your site so we can inspect the code and provide the needed css code to remove the text decoration.

Thanks

OK,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!
Bogdan B

Hello,

The only article ads provided by our theme are presented here:
https://forum.tagdiv.com/article-ads/
Sorry but there are no other inline ads we can provide

Thank you!

Hello,

Sorry but our theme is not RTL compatible. It will be much harder than simply changing the direction. Lots of elements have to be redesigned to position properly for a RTL environment. Sorry but there is no simple solution we can provide in this regard. If you cannot use the theme because of the missing RTL functionality we will be able to provide a full refund so you can pick another theme that can be used together with RTL:
https://themeforest.net/refund_requests/new

Than you!

We will be able to help but we need access to your site to do it. Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.
Please also provide a link to this topic so we can identify you.
Thank you!

At this point only one of our users can help as this implementation was never officially tested. We cannot provide any official implementation for co-authors. This topic presents a customization method but we(tagdiv) cannot elaborate on it as customization services are not covered by the theme support.
Thank you for understanding.