It breaks your site because you are probably not implementing it properly. You have to be careful where you place the code not to alter the existing code. http://screencast.com/t/aI40SVvASmMS

Thank you!

Well the theme permalinks are not available for the modules and blocks. The modules do not have a permalink option if this is want you mean. The permalink is for the main page, category or post, but not for elements on the page.

Thank you!

We understand. I will add your suggestion to our list for future updates and hopefully we will be able to bring a few options for the Chinese market in the future releases.
Thank you!

Hello,
There are 3 header styles that will show the logo in the size you upload it in without alterint it’s size. These are header styles 9, 10 and 11. Please use one of these 3 styles if you want a big logo .
Thank you!

Sorry but i cannot understand how to help. Please provide more details to your request.
Thank you!

The author card can be set like so: https://forum.tagdiv.com/author-card/
If you want to change the author link then there is no setting for this The link is grabbed dynamic for each authors. Here is where the code is being created: http://screencast.com/t/QY5cN8bB8K81
You can either alter the code if you have the proper skills or use a redirect plugin to redirect from the current author url to another custom one.

Thank you!

Hi,

Yes the solution is a htaccess code you have to add. Please use this link: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
You also serve 2 versions of ypur site. That is the main cause of your issue. Here is an example:
http://screencast.com/t/l43vx4g3TycE – http://screencast.com/t/5uxDKQDT6ikb
You should serve only one version of your wordpress site.

Thank you!

Replied via the envato dashboard
Thank you!

Hi,

The theme ads the author for facebook in this code: http://screencast.com/t/LtRy1Yx8u0em If you remove it, the theme will no longer add the author to facebook.

Thank you!

Please provide a link to your site and I will provide a css code to get the menu items aligned, but they will not be able to align properly with all of the circles as at one point the menu will go on 2 rows when there is no more spec for another option inside the menu or on small screen devices.
Thank you!

Hello,
Well it could be that event plugins have trouble with videos in our theme. I cannot say for sure as we have not tested any event plugins. If it;s just a css issue, then the fix will be simple. If it cannot be done with css and it requires more in depth customization we will not be able to help as plugin implementation is not part of the theme support.
Please provide a link to such a video and we will take a look.
Thank you!

Hello,
The more menu is limited like so: http://www.screencast.com/t/kuEuQnEi
Thanks.

Hello,

Our theme is already compatible with either http or https. If you take a look at the code you will see this everywhere: http://screencast.com/t/0riGyyiH
It probably means you missed a step in moving to ssl.
Please refer to these few resources:
http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://css-tricks.com/moving-to-https-on-wordpress/
https://yoast.com/dev-blog/move-website-https-ssl/

You can also check our forum for some insight on ssl:
https://forum.tagdiv.com/topic/moving-to-ssl/

Thank you!

OK,
Please let us know if you require any further help
Thanks.

Hello,

we got a score in the upper 80’s and 90’s until a couple of weeks ago since google changed their algorithm. All of the theme’s and site’s page speed has dropped since. Try to test a few more popular themes and you will see page speed has dropped drastically for everybody. We will work on it and make the proper adjustments in the next theme update. The speed is the same. The google speed score is not.

Thank you!

Hello,
They can only be changed through custom css unfortunately as there is no setting created for this.
Thank you!

Hello,

Well since both solutions do the same general thing, you should only use one or the other. The AMP plugins is a type of mobile theme so using 2 mobile themes clearly does not provide the desired results. You will not be able to use both.

Thank you!

Hello,

We get this issue a lot with users who try to customize the theme to position properly in RTL mode. The mobile menu is hidden from view in the normal mode but when you switch to rtl, you will also have to change the mobile menu position so it will be outside of the screen on the right. The css for the mobile menu will not change automatically.

http://screencast.com/t/6CwWgdtZpDa

Thanks

Hello,

The search template is set from the theme panel: http://screencast.com/t/lr8C5xuhx
You will be able to change the module used for showing articles and the sidebar.

Thank you!

Hi,

1) You will have to change your mobile logo though as you have a logo set for mobiles in the mobile theme section of the theme panel that does not exist. Here is your logo url:
http://www.hotcupofbeauty.com/wp-content/uploads/2016/12/Header-Waterlily-lower-case1-resized-300×100.png
It provides a 404. Please change your mobile logo.

2) You can use this code to remove the mobile sub-footer:
.td-sub-footer-container{
display:none!important
}

Thank you!

Hello,
If you just want to ad tabs on posts you can do so using visual composer. I;m not sure what themes you used before but each theme has it’ s own custom elements and shortcodes and it;s impossible for another theme to detect them and render anything. If for example you use our content blocks and want to switch to a different theme, you will never be able to use our content blocks shortcode with any other theme out there because our blocks are made custom. They are not compatible with other themes, plugins, etc. Plugins are built on the standard wordpress code. Themes have custom element which plugins cannot recognize. On he other hand visual composer is the most widely spread plugin so the visual composer shortcodes will work on any theme if you use the same plugin but agaon, visual composer shortcodes will not work with another builder unless it is specifically created to do so.

Thanks

Hello,

The color of all the links are handled by the theme accent color from the theme panel: http://screencast.com/t/uaRyPyZVJt
Unfortunately for the links there is no such option. You cna maybe try a plugin such as https://wordpress.org/plugins/open-external-links-in-a-new-window/ but it;s not tested so i cannot guarantee it;s functionality
Thanks.

Hello,

The titles you mention are actually block titles. They can be set or changed from the block settings: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Well our theme also has a header.php as the other themes as well so you could give it a shot. Here is another refference if you want to try it.
http://stackoverflow.com/questions/9441557/how-to-increase-browser-zoom-level-on-page-load

Thanks.

Hello,

Yes there is a way for them to displayed your preferred category by using this guide: https://forum.tagdiv.com/primary-category/

Thank you!