Hi,

I understand what you mean and we are fully aware of facebook’s popularity. I tested our theme demo, and i cannot see anything broken on my end. Here are a few examples:
http://screencast.com/t/aUw3Ezah
http://screencast.com/t/DbUHI965

I also tested on our testing site and indeed the mobile theme plugin shows the errors you mention on the facebook browser. I will add this to our buglist and pass this information on to tour development team. Until such time if facebook users are very important to you, stop using the mobile theme plugin for the moment.

Thank you!

Hello,

The demo-style.css is the only file getting loaded. The rest are loaded through the theme pane and medi library. A demo is mostly css as it does not change the theme functionality, just it;s style.
You can load a demo only from the theme demo section: https://forum.tagdiv.com/installing-demos/ You cannot load it any other way. If you want to save the theme settings you can export them like so: https://forum.tagdiv.com/import-export-theme-settings/

We did not test this switch you mention so there is no simple solution I can provide. Sorry. In order to create a custom code that can do that you will have to inspect this file to see how a demo is being loaded:
http://screencast.com/t/DdRU1c6pmEm

Thanks.

Hello,

Please make sure yopu activete the proper support for the google fonts from here: http://screencast.com/t/mzML4kMO

I hope this helps.
Thank you!

We use

https://www.jetbrains.com/phpstorm/specials/phpstorm/phpstorm.html?&gclid=CIWMiMCWq9ECFRI6Gwod3gkJGw&gclsrc=aw.ds.ds&dclid=CPqSmMCWq9ECFZuGsgodz-4C2g

Thanks.

Unfortunately the theme width is fixed and cannot be changed. We did not built the theme with a dynamic width in mind. Sorry. The theme width cannot be changed easily as all elements depend on the fixed width.

Thank you!

Hi,

Unfortunately this is the downside of customization as changing the theme default functionality will affect multiple parts of the theme and the responsiveness as well.
You will have to adjust the gallery for mobile phones as well using the media css queries :
@media (max-width: 767px){
.post_td_gallery .td-doubleSlider-1 .td-slide-item img{
bottom: -21%!important;
}

Thank you!

Hello,

Until about an year ago w3 total cache was the tested and recommended plugin to use with our theme but it became a very large plugin and has lots and lots of settings and these created more and more problems with our theme. You can use it if you have the proper knowledge to set it up so it does not affect the theme. But we had to give it up because of too many problem reports we had with this plugin and the problems it created for us when updating the theme. On each update we have to adjust the theme for the plugins as well and w3 total cache proved to be pretty difficult to keep compatible with our theme. SO the decision was made to move over to the plugin created by the wordpress developers which is wp super cache.

Thank you!

Hi,

Well this forum does not use the standard theme. it is a modified custom version created specifically for the forum. It has much more functionality in the back than the normal theme or bbpress so we can have the proper tools to provide support for our customers. It is not a reference and not representative for our products.

Thank you!

Well As I said above, it is not a visual composer element. It is added by the theme . If you want to remove it you should change the page template: https://forum.tagdiv.com/page-templates-2/
There are 3 templates. Only 1 of them contains the element.
Thank you!

Hello,

The envato market plugin will automatically update your theme.
You can see the current theme version on the official themeforest newspapewr page: https://themeforest.net/item/newspaper/5489609?s_rank=1
Please make sure you have version 7.6 of the theme: http://screencast.com/t/fkZDkgz1aHm0
You can find the visual composer plugin in the main theme archove you can download from envato. The envato market app will not provide the latest version of visual composer so you will still have to download the theme package to update visual composer. The plugin will not update automatically.
The same goes for revolution slider. If they are bundled with the theme free of charge, they will not update automatically.

Thank you!

Hello,
This seems to be a faulty install of the theme. Please delete your theme and install it again by using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let us know if you still have this issue after a clean install.
Thanks.

Hi, You can try to see if the mobile theme is to blame or the standard responsive version of the theme. We also know of an issue with wp super cache that could interfere in this process:
https://forum.tagdiv.com/topic/mobile-theme-problems-3/#post-133756
We understand your frustration but unfortunately facebook is not registered as an official browser. You can take a look at any themeforest theme and you will not see any compatibility with the facebook browser as it;s not a standalone official browser.
To make sure you have the best experience possible, we recommend using the most up-to-date version of one of the following browsers:
Mozilla Firefox.
Safari.
Google Chrome.
Internet Explorer.
Opera.
Microsoft Edge.

Thank you!

Hi,

Unfortunately if you want to alter a theme header it has to be done custom. I do not understand exactly how you want your logo but the logo and ad in the headers have no settings to be moved around. You will have to edit the theme files and change the theme code for these elements: http://screencast.com/t/sTQzx3hIScJ

Thank you!

Unfortunately this is not a theme related issue. We can help with theme related issues but this is a server related issue or a WP related issue. You will have to search online for solutions to this problem. I would start from the host. Contact them and ask about any php rules that may be set that prevent WP from displayng the wordpress 404 instead of the stadndard 404 from php
Thank you!

Thank you! I wish you a happy new year as well.
If you want to make it bold you can add to the code a font-weight attribute.
Like so:
.block-title span, .block-title a {
background-color: transparent !important;
color: #222;
font-family:verdana;
font-size:15px;
font-weight:bold;
}

Thanks.

Hello,

Well if the plugin caused the issue, it means that there is most likely a setting in the plugin that causes this issue. WPML is not tested with our theme so i cannot say for sure. It could conflict with another plugin not just the theme. Try this: Disable all plugins except wpml and visual composer, clear cache and reset cdn files. And check if the category filters work properly.
Thanks.

You do not need any section ID for any element in our theme. That option is there because visual composer put it there but our theme does not need it.
Please specify exactly what you are trying to achieve because you do not need the section ID anywhere.
I suspect this is what you want to replicate: http://screencast.com/t/QAj8yUzh
Please follow this topic if this is the case
https://forum.tagdiv.com/topic/demo-black/
You can add content to the tabs using the visual composer controls: http://www.screencast.com/t/eisHNUJzCI

Thank you!

I added the same code from above in the chrome extension: http://screencast.com/t/GuLJnOStQtv
Please add the code in the theme panel->custom css box and make sure that all of the code already present in your custom code box is properly closed otherwise the new code will not apply.
Thanks.

Please do not touch the section Id. You do not need to create any section. The section Id is grabbed automatically. if you want to add another secton you simply press the + button, not change the id for the section: http://screencast.com/t/eisHNUJzCI

Thank you!

replied in the other topic

Hi,
Well if it works then it;s the right way 🙂 There is no right and wrong way. The customization made the images not display properly and it had to be adjusted with css. Nothing wrong there.
Thanks.

Hi,

The comment count is disabled if you disable it from the theme panel. You might have caching enabled and that is probably why the comments were not yet gone as they are fed through the cache. Please clear all caching.
Thanks.

Hi,

Unfortunately the curation plugin is not tested with our theme so I cannot provide any solution in this regard as we have no idea of the plugin implementation. Our theme excerpts were created to grab the post content. If your post content is replaced with the plugin then there will be no more excerpts. You can try to add manual excerpts in the wp excerpts field on post edit.

Thank you!

Hello,

Sorry but unfortunately wordpress will not work that way. As an alternative you can use the theme smart list option: https://forum.tagdiv.com/smart-lists/

Thank you!

Well if you do not want to show page views you can simply deactivate them from the theme panel as there is already a setting for this without altering the theme code:
http://screencast.com/t/oLWnTc3yspu2
Thanks.