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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hi
Please provide a link to your site so we can inspect it.
Thanks

Bogdan B.
tagDiv Staff

Hi,

If you are missing any theme options you should create a fresh install of the theme by following this guide:
https://forum.tagdiv.com/how-to-update-the-theme-2/ and checking for any plugins that can cause conflicts with the theme. DIsable all of them except visual composer and then clear cache to see if there is a plugin conflict going on.

Thanks.

Bogdan B.
tagDiv Staff

Hello,

Yes, you can put it in the post template files with a do_shortcode function like so:
<?php echo do_shortcode('[td_block_trending_now tdc_css=""]'); ?>
Then place the code in the template files for each post style that you use:
http://screencast.com/t/0Xf8yeqAdkF

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately the theme width is fixed and cannot be changed. We did not built the theme with a dynamic width in mind. Sorry. The theme width cannot be changed easily as all elements depend on the fixed width.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
You will have to provide more details to what font are you referring to. The theme provides lots of font customization options but some of them can only be changed through css though. Please provide specific examples of what fonts where you want changed.
Thank you!

Bogdan B.
tagDiv Staff

Hi,

Yes, I have tried with the mobile theme. If I did not check the open graph in seo yoast it behaved exactly as you described. But once I enabled the facebook OG image, it worked as expected. I tested on mobile phones with the mobile theme active.
Try to disable all plugins except visual composer and seo yoast, clear cache and reset cdn files. Then test again. maybe there is a plugin conflict somewhere affecting the og image.
If you still have trouble with this please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this topic.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Please follow this topic for a few possible solutions https://forum.tagdiv.com/topic/visual-composer-does-not-have-valid-header/
If you still cannot install it though, install it manually via ftp. Oddly when wordpress installed via server panel there can be some odd permission stuff and it sometimes can be a headache.

Thanks.

Bogdan B.
tagDiv Staff

Hi Ned,

Revolution slider as well as visual composer are free versions that cannot be and do not have to be activated. You have full access to the plugin features without activation. Here is a section of the documentation that specifies this for the visual composer plugin. It applies to rev slider as well: http://screencast.com/t/605PU1gmRp
Sorry for the inconvenience but the activation message was added by the plugin authors but they did not create any special condition in the code for free bundled versions of the plugin.
You can simply ignore the activation messages from these 2 plugins.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If the problem is still there contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this topic so we can trace the email if it should go into ‘spam’.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Sorry but the more articles element cannot show a specific preferred post. It can show articles from the same category, the same tag, the same author, but there is no such option to choose exactly the content you want. This can only be done through customization. If you want to alter the element’s functionality, here is where you will have to change the code (if you have the proper coding skills) http://screencast.com/t/T8f98tEWey

Thank you!

Bogdan B.
tagDiv Staff

Hi,

I understand but unfortunately smart lists will not work that way. Smart lists only scroll the content inside the smart list. If the content is outside the smart list it will stay present on each slide as it is not part of the smart list and thus not part of the scrolling content.
Sorry but the theme has no such functionality.

Thanks.

Bogdan B.
tagDiv Staff

Hi,

If you are using the https, please try to follow the next steps for your Translations. Try to load your desired translation from panel and then you can see in left corner of your browser, an icon with a shield and then try to Load unsafe scripts, like this -> http://screencast.com/t/aLm2aAFv5
If this is not the case then please contact us via our email address at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also include a link to this topic so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Unfortunately you cannot add plugins in as it will not work that way. You can remove the code from the plugin and there will be no more compatibility function. However speedbooster is not guaranteed to work with all plugins. It will not be able to move all the render blocking js and css from untested plugins but it will move the ones it is compatible with so you can use it with any plugins. Normally the plugin deactivates itself when an incompatible plugin is detected. By removeing that code you can use it with any plugin but it does not mean it can ‘fix’ every plugin.

I hope this makes sense.
Thanks.

Bogdan B.
tagDiv Staff

Hello,

The image box comes from the theme, not visual composer so you will have to upgrade the theme as well.
Please use this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ and then update visual composer using the guide above.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hi Mark,

You should also check for plugins as this is a very common issue when there is an incompatible plugin with the theme. The theme js is the first to break. The correct steps for debugging such an issue is to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

I hope this helps.
Thanks.

Bogdan B.
tagDiv Staff

Hello,

1. The latest articles is different from a block. It is a section added by the page template as the guide in my previous reply shows. Since it;s not a standard block it cannot be moved around. But the alternative is not tu use the pagebuilder + latast articles template and simply create a block you want and filter it to show the posts that you want by changing it’s block settings
2. The sidebar in visual composer is created on a split row. You split a row in a 2/3 + 1/3 layout and you have to place content in the single column on the right (or left depending on preference)
Here is an example: http://screencast.com/t/4jvItqJqaZ
3. Refer to point 1 🙂

Thanks.

Bogdan B.
tagDiv Staff

Hello,

Unfortunately speedboioster will not be able to move all of the render blocking js and css. That is why it has the compatibility list in it’s code. It will move the plugins it;s compatible with but if there are others notcompatible like revolution slider for instance, then speedbooster cannot do it’s thing. The plugins compatible with the theme are different than the plugin compatible with the speedbooster plugin. As for the speed drop you should also test with just the 2 plugins active. Disable all other plugins (except speedbooster) and clear all caching and reset cdn files if you use it. Then test again.

Thanks.

Bogdan B.
tagDiv Staff

This issue could be something local. Maybe a setting, a firewall or the ISP. If from another machine it can be done that means there is something local affecting it. Try from a different machine, a different ISP or ask a friend that is in a different region to try it.

Thanks.

Bogdan B.
tagDiv Staff

Hi,

Plugin conflicts are the number one reason for disappearing images. I have checked your site but only the posts that do not have featured images showed the placeholder. The rest of the images display properly: http://screencast.com/t/Gg50eleR
If you still have trouble with images try to disable all plugins except visual composer clear cache and reset cdn files.

Thank you!

Bogdan B.
tagDiv Staff

Well i’m not sure exactly. I don’t know what the code is supposed to do. You will have to try it out in the files mentioned above. The code provider will have an answer about how it should be implemented. I cannot say for sure if it will even work with our theme or not.
I added your code in a simple text block in visual composer and the elements appeared so if you want to implement it instead of the related articles, you can simply remove the realted articles element from the post templates and replace it with a do_shortcode function and use this shortcode

[vc_column_text]
<div id="POSTQUARE_WIDGET_101512"></div>
<script data-cfasync="false">
(function(P,o,s,t,Q,r,e){P['PostquareObject']=Q;P[Q]=P[Q]||function(){ (P[Q].q=P[Q].q||[]).push(arguments)},P[Q].l=1*new Date();r=o.createElement(s), e=o.getElementsByTagName(s)[0];r.async=1;r.src=t;e.parentNode.insertBefore(r,e) })(window,document,'script','//widget.engageya.com/_pos_loader.js','__posWidget');
__posWidget('createWidget',{wwei:'POSTQUARE_WIDGET_101512',pubid:174665,webid:146748,wid:101512,on:'postquare'});
</script>[/vc_column_text]

I hope this helps.

Bogdan B.
tagDiv Staff

Hi

1) ye, if you remove the little tag, there will be no link. The tag creates the second linkj that leads to the category page when clicked on it. Like a small button. No button, means no more link to the category.
2) Each block is made out of 1 or more modules. The module is the base element in our theme. In the list of category tags you can see what module is used on what block: http://screencast.com/t/FJKKEgvL

Thanks.

Bogdan B.
tagDiv Staff

Well you cannot get them exactly the same. I provided a code to get them to be the same style: http://screencast.com/t/7g9b4FCH1rn
if you want them to have the same size, you will first need to translate the share on facebook and tweet on twitter with simply facebook and twitter as the below buttons: http://screencast.com/t/wrvJ5Sg0T
then replace the previous code with this one:

.td-post-sharing-top {
border: 1px solid #ededed;
padding: 10px 26px;
margin-bottom: 40px;
}
.td-post-sharing-top .td-social-sharing-buttons{
height: 32px!important;
padding: 6px 7px 8px 7px!important;
min-width: 32px!important;
}
.td-post-sharing-top .td-social-google, .td-post-sharing-top .td-social-pinterest{
width:32px!important;
}
.td-post-sharing-top .td-social-google .td-icon-googleplus{
left:-2px!important;
}
.td-post-sharing-top .td-social-pinterest .td-icon-pinterest{
left:0!important
}

Thanks

Bogdan B.
tagDiv Staff

Oh..sorry there was a misunderstanding. I though you meant the related articles on posts.
If this is on a page then you can use visual composer easily and move blocks to what position you like.
The latest articles is a bit trickier though as if you want it moved, you will need to use an other page template that does not have the latest articles section: https://forum.tagdiv.com/page-templates-2/ and then simply create a block you can name “latest articles” and place it where you want on the page.
I hope this helps.

Bogdan B.
tagDiv Staff

Please provide a link to your site so I can inspect this highlight. You cannot replicate the highlight from the say what demo on another one without custom modifications. Each demo style has it’s own custom code and there is no setting to apply just parts of a demo.

Thank you!

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