We only got the logos problem in the mobile theme plugin. If the plugin is deactivated the logos show properly as the screenshots I provided above show. You might have something else affecting your theme that is preventing facebook’s browser from grabbing the correct information. Try to disable all plugins except visual composer, clear cache and reset cdn files. Then test again.
Thanks

Because it needs pages. It only works with Facebook pages, not facebook profiles.
Thanks.

Well the person who creates the html table of course. There are also html table editors online that will help you in this matter.

Thanks.

Hi,
Please provide a link to your site pointing at the particular block you mention so I can inspect it.
Thanks.

Hello,

Do you have newspaper version 4 at the moment? That is version 4 not version 7.4 or 6.4
That script is only indended for users that have the very old version of our theme from years ago.
As for visual composer, you can download the latest version of the theme from envato and it will contain visual composer 5. Please use this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hello,
Unfortunately if these tabs is what you want to achieve then you will have to use visual composer on posts and add the tab each time you create the post as there is no way of changing it if you add it in a post template. Simply activate visual composer on posts and place the tab element in the post content. The post data will always be stored in the database of WP
Thank you!

Hi,

Sorry marshalleq but our theme does not have any shortcode migration as there are lots of different shortcodes from all the custom page builders out there and it is very hard to identify which one is which. All of the elements are custom made and in some cases there are no alternatives to some custom elements.
Visual composer is not tested on posts in our theme. It works if you activate it but you could get mixed results so be careful when using it. Our theme already provides 14 post templates to choose from. If you want a custom one you can add it through coding so you do not have to add the visual composer elements on each post in particular. https://forum.tagdiv.com/api-single-template-introduction/

Thanks.

Hello,

This happens because you did not update your social counter plugin. Please deactivate and delete the plugin from the wordpress plugins section and then install it again from here: http://screencast.com/t/c7bgWzHucE

Thank you!

Hello,

The element does not come from the theme It is a third party widget you added in the footer 1 widget: http://screencast.com/t/9AzmLPs39
Please remove the footer 1 elements from the wordpress widgets area.

Thanks.

Hi,

You can change the permalink structure from wordpress or the seo yoast plugin .

Thank you!

Hello,
We do have reports of this issue but we are not seeing it on our end on sites that do not have seo yoast. if we use soe yoast on our testing sites, the facebook share works properly. On our demo for the moment there is no seo yoast active as we just updated the demos and we did not enable it yet. We will look into this matter and see if we find anything but for the moment it works as expected for us where there is yoast enabled and the og image enabled.
Thanks.

Hello,

This probably means you have a powerful caching enabled. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
As for a cdn server: https://forum.tagdiv.com/cloudflare-cdn/
Also please contact your host and ask for them to disable any hosting cache that might be provided as this tends to be the case more and more.

Thank you!

Hello,

The mobile theme is provided as a zip already in the main theme package you download from envato. You can download the whole theme package and it will look like this: http://screencast.com/t/CAxEnhfAm27 This contains the theme as well as the psd,s the plugins, the demo sliders, the documentation…etc.
In this folder under the plugins folder you will see the zip’s needed: http://screencast.com/t/05mVVKZU

Thank you!

Hi,
Please check your ads section. You may still have a sample ad active on your site that calls for the sample ad image even though you deleted it, you must also delete the ad code. You will have to identify where on your site the sample ad code is being used. Check all the ad sections of the theme panel.
Thanks.

Hello,

This does not happen just in the newspaper theme. It is the default way the mp3’s are opened in the browser. This functionality comes from the browser. In order to donwload the mp3 you should hit right click and hit save as.
Then your mp3 will be saved. This happens on all websites not just wordpress websites.
example: https://support.mozilla.org/en-US/questions/1129178

Thank you!

Please contact us via email at contact@tagdiv.com and provide a wp-admin so we can login and investigate the issue. The title is there but it’s being moved in the top part of your site behind the top revolution slider element. It is a strange issue: http://screencast.com/t/fSEjG6ZNbN2

Thanks.

Hello,

Unfortunately our theme does not have any such option. You will have to find a plugin that can offer this functionality.

Thank you!

Hello,

The zoom is set from the browser not the theme or the site itself. No site has zoom included in it. The browser is the one that can zoom elements. Just hold ctrl and press +

Thank you!

It seems that after you updated the theme no custom code is working for you at all. I think yuu should consider running a few tests to see if any at all modification can be made on your site. Make a back-up of your install and theme and simply delete the whole code for the header.php file for example and see if the website still displays the same.

Thanks.

Please also clear all caching as it could still be fed through the cache.

Thank you!

If you plan on customizing things, you should create a subdomain for testing purposes so you will not run tests on your live site. Trial and error is the best way to do it.
The code you mention should not affect the theme layout in any way breaking the site. the width is specified to be 100% so it will not go beyond the theme layout. Unfortunately it will affect all tables on your site so you should really consider using classes for your html tags so you can target them separately with css.

Thank you!

Hi,
Pleas eonly try to use the number of your facebook id:
https://www.facebook.com/BUQUERO-756756017805016/
Add just this in the social counter field: 756756017805016
Our counter has trouble detecting the name and number fb id’s.
Thanks.

As I see it you already changed them. There is a code coming from your site that changes the buttons already:
.button.product_type_simple.add_to_cart_button.ajax_add_to_cart{
background-color: #8b965e;
}
a.button.product_type_variable.add_to_cart_button{
background-color: #8b965e;
}

SO I think you figured it out.
Thanks.

Hi,

1) There is quite a distinct difference between block 5 and block 15. I;m not sure what you mean. You use block 5 there not 15. Here is how the 2 blocks display:
http://demo.tagdiv.com/newspaper/block-5/
http://demo.tagdiv.com/newspaper/block-15/

2)That is a category archive, not a page. It shows all of the posts in that category in the module you select from the per category settings in the theme panel.

3)Again, it;s a category and there are no blocks on category pages. Please try to learn the wordpress functionality as a page is not = to a category. You cannot edit categories in visual composer. categories are handled differently: https://forum.tagdiv.com/how-category-settings-work/

If you are not sure if a page is a standard page or a category or a post simply hit right click and hit inspect in your browser. and you will see the class on the body like so: http://screencast.com/t/rJ4nBexhu and the category: http://screencast.com/t/LwXbe6aC9

Thank you!

The code is provided in the previous reply.
.td-grid-style-4 .entry-title {
background-color: red;
}
Use this code in the theme panel->custom css box. In the code you see this line:
background-color: red; I think it;s self explanatory what it does. It changes the background color to red. Change the word red with your preferred color using the css colors.

Thank you!