Hi,

There are 2 files that correspond to each post template. If the get_date is not in a loop-single file then you can find the code in the single_template files found in the same folder: http://screencast.com/t/45oAhKvJm

Thank you!

Hello,

Replied via the enavato dashboard.

Thanks.

Hello,

The installation of the plugins should go smoothly if the theme is installed properly. Please follow this topic for a few possible solutions:
https://forum.tagdiv.com/topic/visual-composer-does-not-have-valid-header

Thank you!

Hello,

Please follow this topic for a solution:
https://forum.tagdiv.com/topic/next-previous-article-limit-to-category/

Thank you!

Hello,

It seems your ad looks centered here: http://screencast.com/t/D0iqMaZu (not sure if this is your current site though)
Please provide a link t your site so I can inspect the ad if this is not it.

Thanks.

Hi,

Sorry for the late reply. We answer from oldest to newest. The theme will go into boxed mode if a backgroudn color or image is set. Please remove any background and the theme will go in full width mode (header and footer that is). This is specified here: https://forum.tagdiv.com/background-introduction/

Thank you!

Hello,

Please follow this topic for a quick solution. You will have to change the padding in the code to fit your menu though: https://forum.tagdiv.com/topic/menu-item-drops-out-of-the-mainmenu/

Thank you!

Sure.

To increase the font you can simply add a font-size to the code i provided above. I added the colors as well. Pleae replace the code I previously provided with this one:
.single-post .td-icon-menu-right:before{
content: 'Next Page'!important;
font-size:20px;
}
.single-post .td-icon-menu-left:before{
content: 'Previous Page'!important;
font-size:20px;
}
.page-nav-post a:first-child, .page-nav-post a:last-child{
background-color:lightgrey!important
}

And here is the result: http://screencast.com/t/3zIIWNAWo7t
You can change the values for the font size and the color to your preference of course.

Thank you!

You can increase the excerpt length for that module but there is no option to pull the whole post content into a block. Block use excerpts, not post contents. THere is a module that pulls the post content. That is module 15 but it cannot be used on standard pages. It can be used on category templates or the default blog template but not on static pages.

Thank you!

Hi,

The mobile version is different for smart lists. Please use this code for mobiles:
.td-slide-smart-list-figure img{
pointer-events:none
}
Add it in the theme panel -> custom code and advanced css mkode under the mobile phones section.

Thank you!

Hello,

If you are experiencing wordpress issues you should check your wordpress install first and make sure WP is running properly on your server before using the theme. Please switch to a wp default theme and test the plugins section again.
Let us know how it goes.

Thanks.

Hi,

This option is already available on posts if you activate the facebook like button from here: http://screencast.com/t/fTWODynxQ result: http://screencast.com/t/zcszSBiuCaK7

Thank you!

Unfortunately for tablets portrait there is little to be done except reduce the number of menu items. But there is no way to only reduce the number of menu items for particular devices unfortunately.
You can try to reduce the font with css for tablets portrait to create more space. You can use this code and place it in the advanced css box in the tablets portrait box:
ul.sf-menu>.td-menu-item>a{
font-size: 12px;
}

Thank you!

Hello,

The page menu basically shows whatever you add on a page. Here is an example.
I created a dummy page with a dummy menu and an image. Here is the page: http://screencast.com/t/7qF0OellIl
If I add it inside a mega menu: http://screencast.com/t/ur9IgChImJ
Basically the content appears as a mega menu

I hope this helps.

Hello,

If you are not using the mobile theme, then you should be able to change the mobile menu background from here: http://screencast.com/t/ZJB9DaLeTX
If this is not what you mean, please provide more details to what background you try to change.

Thank you!

Hello,

Does your adsense ad work anywhere else? Please test your adsense in another spot or on a wp default theme to see if the ad is delivered by google. If the ad is a new adsense code, it could take up to a few days before it will be delivered by google.

Thank you!

Hi,

Sorry but we are not in the same time zone. The support hours are posted on this page at the top right of the screen.
Here is an example that works on your particluar category:
.category-19 .td-category-header{
background-image: url("http://cdn.gottabemobile.com/wp-content/uploads/2013/04/HTC-One-Photo-Sample-Marbles.jpeg");
background-repeat: no-repeat;
background-size:100%
}

I hope this helps.
Thanks.

Hello,

you do not need to do anything else besides create a jetpack account and then activate the jetpack comments. i tested them with the dark comments skin and they work fine: http://screencast.com/t/PYSddIUSPmdj
Please disable all plugins except visual composer and jetpack, clear cache and reset cdn files.

Thank you!

Hello,
Thank you for your suggestions! I will add them to our list for future updates.
1. I could be possible but there is no simple solution I can provide here on the forum. You will need coding skills to implement it.
2. Unfortunately without altering the theme code, there is no simple way to place content before the header. Our theme does not have such a spot for adding content. Sorry
Thanks.

Well the code got changed so your customization is no longer correct. This is the problem with altering the theme files. Updating a theme means replacing the code. Code gets updated and modifications were made on the old code.
If you want to have a different menu on mobile phones, you can simply use the mobile theme plugin now and you will already have a custom menu for mobile phones.

Thank you!

If you want to use the code just for mobile, add it in the advanced css filed under mobile phones: http://screencast.com/t/UTPddkCMj

Thank you!

Hello,

The title length can be changed from the excerpts section but there is no control over which viewport. It can only be done site-wide for all devices at once: http://screencast.com/t/wbkEZUda You can change title length for each module in particular.

Thank you!

Hi,

We answer from oldest to newest so the support is not a live chat unfortunately. We try to answer every question as fast as possible but it sometimes can take a few hours. The support hours are at the top right of this screen. Mind the time zone though. There is a high chance we do not share the same work hours.
To the matter at hand, your issue could be caused by plugin conflicts as this seems to be a js error. Plugins are the number one cause for these but it could also be a js minification or optimization. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Unfortunately plugins cannot recognize the custom theme code so i doubt there will be a plugin that can help you in this regard. As for the theme elements that need adapting, the answer is all of them if you use all elements on your site. It depends on what you use. You will see if you change the theme width which one breaks and you have to fix it. As you can imagine, I cannot know what you use on your site it is impossible for me to provide any such list. Make a back-up of your site and give it a shot increasing the main container.

Thanks.

1. Access your homepage in the page section of wordpress and press edit on the one that is specified as ‘front page’

2. press the little pencil icon on the first row in visual composer. http://screencast.com/t/Mkfwu2y9NoY2

3. change the image from the row settings: http://screencast.com/t/KZ4c3lHA6r

I hope this helps.