Well did you read the topic I posted above?
The user found a solution:

The solution is simple, you must edit td_block.php and remove the itemprop attributes and add open graph to your article page. You can do that manually by addning the meta to your header or just install a plugin that does that for you.

Our theme seems to be missing some of the metadada or schema information required by the rich pins, but we did not create our theme with rich pins in mind. We did not specify anywhere that rich pins work with our theme. We did not test these. You will have to add some manual implementation or plugin meta data as @vexx mentions here: https://forum.tagdiv.com/topic/pinterest-sharing-issue/

I do not know of any solution for this. you will have to read the docs for the rich pins and see what they actually require and either add the meta yourself or use a plugin that does that for you.

Thank you for your understanding

Hello,
Unfortunately we have no solution in this regard. We do not recommend using visual composer for pages as it says here: https://forum.tagdiv.com/how-to-use-visual-composer/
Our theme does not have any options for a custom background on posts. If you set a site background it applies to all of the site, not particular areas.
Thanks you!

Hi,

Well plugin conflicts and plugin implementation is not part of the theme support. Sorry. Our theme has a list of compatible plugins here: http://screencast.com/t/33m8fbMVIFct
Anything beyond this list is not tested so we cannot know for sure if it works or not and we cannot provide any help as we have no idea of every plugin implementation out there.

Thank you for your understanding.

Hello,

1) Our theme has no option to make external links open in a new tab. Our theme does not ad any external links so there is no such option. If you place external links on your site, you are the one who should make them open in a new tab by adding target_blank to the html code or from the wordpress settings in the mce editor.

2) our theme does not have such an option. Our theme has it;s own login form in the top bar: http://screencast.com/t/FNwI8sQpFRZ – http://screencast.com/t/sue2GkWOhN6F but there is no option to alter this element.

3)The social media icons you mention are part of a plugin called the tagdiv social counter: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thank you!

Hello,

@Metric
But you can select the size you want for mobile as well. Please select a different ad size for mobile phones: http://screencast.com/t/oNfvQibZ
Thank you!

Hello,
Well the top bar was never meant to be sticky as the footer is not sticky as well. If there is a menu in the top bar or the footer it does not mean it has to be sticky. Our theme simply does not have this option.
Thank you!

Hello,

Please use this guide to fix the images: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Hello,
If you disable the post views from the theme panel, the post views in the back-end will no longer be available as well. There is no point in just hiding the views from the back-end but leaving them on for the front as everyone can see the front-end.
http://screencast.com/t/8xOM5p5yhUAS
Thanks

Hello,

That is actually your block title color. The background is set to black and the text color is set to black. You can set the text color to white f you want or the bakcgorund color to white and text black .Simply change these 2 colors: http://screencast.com/t/lEQsek19VZ
Or as an alternative, use css:
.block-title span{
color:white!important;
}
http://screencast.com/t/SmwV3mJcp

Thank you!

Ok,

Did you insatal this version of the mobile theme? You did not specify iof you did. This fixed it for most users
http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip
Let us know if you still have the issue after you install it.

Thanks.

Hi,

I’m not sure what you mean. A block will show the posts you filter in block settings. Please use this guide to change the posts a block shows: https://forum.tagdiv.com/block-settings-guide/
If this is not what you mean, please provide more details so I can better understand how to help.

Thank you!

Hello,

The comment count can be removed separately for posts and for modules and blocks.
For posts you remove it from here: http://screencast.com/t/5TVtZnZeWr0
For modules and blocks you remove it from here: http://screencast.com/t/D5dGa8oqd

Thank you!

Hi,
Try to use this code:
.td-excerpt a{
color: #777;
}
Because the exceprt is not post content. It has a class of td-excert
Thank you!

Hello,

We are not aware of any problems with our login form. Please provide more details to what errors you are getting. or how the login form does not work /Please send us an email at contact@tagdiv.com and provide a usrname and password as well as a link to your site so we can take a look at this issue.

As for the smartlist ads, our theme does not have such an option to place ads in custom slides. You will have to place the ads manually in each slide you want using the adbox shortcode. You do this by creating an ad box element on a blank page and then accessing classic mode and copying the shortcode for the element and pasting it inside the smartlist content.

Thank you!

Hello,

Please follow this guide to create a new page template:
https://forum.tagdiv.com/topic/overriding-page-pagebuilder-latest-php-in-child-theme/

Thank you!

Glad to be of help!

Have a nice day and best of luck on your project!

Well you can do it, but you have to add it in manually. Either add the exact same class or a custom one but i;m not sure adding the same class will provide the same result as the mega menu list items. It depends on how the css was implemented and how your code looks. Test it out and see. I cannot say for sure.
Thanks.

Hello,

Please read this guide on the mobile theme: https://forum.tagdiv.com/the-mobile-theme/
The pages need to have content created in the mobile editor.
It is possible your contact form will not get rendered by the mobile theme. We have not tested the mailmunch plugin with our mobile theme. Please try to use contact form 7 as it is a tested plugin.

Thank you!

Hi,

Please do not post sensible information such as your ad code here on the forum :). I edited out the important part.
As you have already tested with the ad I provided, the theme does it;s job in rendering ads. Now it;s google;s turn to provide them. The google ad seems to be in order. Please try to use adrotate (plugin) and implement ads using the plugin. That way you will rule out the theme altogether. If the ad plugin does not render the ad as well, then you must contact google.
But if it;s a new ad, and you only got approval a few hours back, you will need to wait a bit longer as adsense can sometimes take up to a few days to show up.

Thank you!

Hi,

Please disable all plugins except visual composer, clear cache and rest cdn files. This is most likely a plugin issue. If you use wordfence, please set the firewall on learning mode.

Thank you!

Hi,

Please provide an example of where are the main categories showing and where do you want them removed from so I can provide the proper solution.

Thank you!

Hello,

The modification will not be easy as it involves editing quite a few files.
You can search for the occurrences of comments_template in the theme files here: http://screencast.com/t/rfioaWbEx
You have to make this modification for every post template that you use

and wrapping them in a is_user_logged_in conditional.

Here is an example

<?php
if (is_user_logged_in()) {
   comments_template('', true);
} ?>

As for your second request, the 7 days popular sorting option will not only show posts from the past 7 days. It will show the posts that get the most views in the past 7 days no matter when they were published. A 2 year old post could become popular now and appear on your filter as it gets the most views in the past 7 days. I hope this makes sense.

Thank you!

Hi,
The implementation method is different It did not fit perfect as it was a responsive ad. The theme shrunk the image to fit the container. Adsense cannot do that. If adsense does not have the exact size, it will default to another ad. Only if you use adsense responsive ads will you be able to do it. Like i said above the content is only 696 pixels wide. There is nor room for a 728 px ad. Here is an example of a 728 px image inside the post content with sidebars: http://screencast.com/t/gSDZfW9K6Fb
Thank you!

Hi,
I’m not sure exactly what you mean by the same position;. Please be more explicit what ad position are you talking about? header ad? content ad? footer ad?
Are you using the mobile theme plugin?
And provide a link to your site so we can see what you mean.
Thanks.

Hello,

Sorry but we have not tested the rich pins on our site. We only provide the pinterest sharing option but not rich pins and we cannot know what they grab and what they don’t it is an implementation that is not tested so i cannot provide any solution for it. Maybe your other theme had rich pins already implemented. Maybe you can use a plugin for rich pins that provides the proper implementation.

Here is a related topic with a possible solution:
https://forum.tagdiv.com/topic/pinterest-sharing-issue/

Thank you!