Hi,

Well it depends on your implementation method. You can change the block title color and background from visual composer if that is how you added the social counter: http://screencast.com/t/fzd2OsaC
If you used the widgets area then you probably need to check the block title and block text color from here: http://screencast.com/t/3OqTRsdwSF4

Thank you!

Hello,

It can be done but it requires a css modification as the theme has no setting for this. The code is quite big though.
Add this in the theme panel-> custom css box:
http://pastebin.com/LJqpcFk2

Thank you!

Hello,

The mobile theme plugin will require you to create a mobile version of your pages. Please read this guide to better understand the functionality of the mobile theme. https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hi,
Sorry but the category is implemented differently if you remove the top post, your latest 3 posts will be missing from the category page. There is no simple way of removing it as it;s tied to the post loop, not a separate block like the one on the front page.
Thanks.

I will have a talk with my colleagues and see what can be done about the social sharing buttons. I cannot promise anything though but I will bring it up for ideas on future updates.
Thank you!

Hello,
Unfortunately our theme does not have such an option. Our blocks were designed to show posts not categories. Even if you redirect the link to a category, you will not be able to add the post on the top of the category as there is no detect created for the theme to know which post you came from. If you really require this customization we suggest hiring a freelancer/developer to do it as we cannot offer any custom work at the moment.
Thank you!

Hello,
I;m not sure why this happens as this is not a known issue. If it happens on mobile then it could be the mobile theme plugin as it is known not to show the standard pages but rather the content you add in the mobile editor.
This is described here: https://forum.tagdiv.com/the-mobile-theme/
If the problem you are facing is on desktop, then please try to disable all plugins except visual composer, clear cache and reset cnd files if you use it. It could be a plugin conflict.
Let us know if you still have issues with this.
Thanks.

Hi,
Our theme does not have any such option. You will have to create this layout. You can do it on a page in visual composer like so: http://screencast.com/t/cdUeV4ZoH – http://screencast.com/t/ZGfB6V6YxU
You can even copy this lyaout inside a post by accessing classic mode and coipying the shortcode and then pastin it inside the post content (in text/html mode):
http://screencast.com/t/chj73NvS – http://screencast.com/t/ejTTe6jz2k8 – http://screencast.com/t/EOLTjnPqXd7
Hope this helps
Thanks.

Hello,
If you have newspaper 4, then you will have to delete your current theme and install newspaper 7 from scratch as it will be like switching to a different theme. There were drastic changes since newspaper 4. Please use this guide and check the update from newspaper 4 section: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!

Hello,
Please use this ad instead to see if the theme ad system works proper;y:
<div class="td-all-devices"><a href="#"><img src="https://lh6.ggpht.com/41LFWBytPnxKsfZf6mivs6ba7qdOBtfk9-7MzWSMqwC3IFOvaXd8rejFiyeXKfBOK16mMEopeA=w728"/></a></div>
If this ad shows up, it means the theme does it;s job in rendering ads.
Try your ad on a wp default theme inside the post content or using the adrotate ad and see if the theme has anything to do with it. Provide a link to your site so we can inspect these ads as well
Thank you!

Hi,
Catalin only removed the description, but if you want to remove the whole footer, you can use the code like so:
.td-mobile-footer-wrap{
display:none!important;
}.
You can ignore the small triangle that says “use of important”
Thank you!

Hello,
Well when you edit the php files you add a piece of html to the code. The anchor tags. You can assign a css class to any html element: http://www.w3schools.com/tags/att_global_class.asp
Then you can target that class with css and apply the style you want to it. You can then place the code in the theme panel->custom css box.
Thank you!

Hello,
I think you are referring to page jumps. Here is a guide on how top do it:
https://en.support.wordpress.com/splitting-content/page-jumps/#middle
I hope this helps.
Thank you!

Hello,

The ads appear squared because there is not enough space for a full on 720 px ad. The content width is only 696 pixels if you have a sidebar on and google defaults to a square ad. please choose an ad size from here that will fit the content better: http://screencast.com/t/9Zsa9qguJKn

Thank you!

Hi,

Unfortunately our theme does not have any options to add or remove any of the social icons separately. It can however be done from the theme code. Please use this topic to do it:
https://forum.tagdiv.com/topic/add-a-linkedin-button/
and maybe
https://forum.tagdiv.com/topic/so-i-added-a-stumbleupon-sharing-button/
You can use these topics as examples on how to add an extra network to the sharing options. If you want to remove interest, simply delete the pinterest part of the code: http://screencast.com/t/iXViESwPvix

Thank you!

Hello,

In WordPress 4.6.1 there seem to be a bunch of errors regarding theme install and delete. Please use the ftp method to install our theme until this gets fixed by WP: https://forum.tagdiv.com/install-via-ftp/
FTP is always the better option as it’s the safest

Thank you!

Hello,

The mce editor in not part of our theme so you will need to edit WordPress to do it.
You can find online solutions on this such as: https://shellcreeper.com/how-to-add-next-page-or-page-break-button-in-wordpress-editor/

Thank you!

Hello,
I have checked your site but I caould not find the problem. maybe it was a caching issue and it since then got cleared as now it does not show up on any browser.
Thanks.

Hello,
Well the post template files will work from the child theme if you create one. Simpy use this guide to do it: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thanks.

Hi,

Well to my knowledge you cannot have both a static page and a blog page at the same time. WordPress does not allow it: http://screencast.com/t/creXLxUD I;m not sure of your previous theme;s implementation but not all theme s share the same options and features. In our theme you can use visual composer and add your preferred elements on your homepage and setlect what posts get shown on the page using the block settings: https://forum.tagdiv.com/block-settings-tutorial/
If you want to customize categories, you cannot do it in visual composer. Visual composer does not have any options for category pages. you can customize a category page from the per category settings in the theme panel: http://screencast.com/t/EWAL2uhz
You can choose the category template, the grid view and how the posts will display.

Thank you!

Hello,

The buddypress sidebar is affected by the page template setting here: http://screencast.com/t/9a11WU0ec
You can change the sidebar position and the sidebar itself.
The theme login widget was created for the theme and all users, not the buddypress members area. Unfortunately there are no specific options implemented for buddypress.
The members page works as expected in our theme. look: http://screencast.com/t/wM4BE2N3QX
Please try to disable all plugins except buddypress and visual composer an see if there is no plugin conflict affecting the members page. It should work as expected.

Thank you!

Also help us by providing the name of your hosting provider so we can narrow this down to the source of the problem as we do have multiple reports of the same issue and our file was scanned and nothing was found. It seems one hosting provide or multiple ones have a specific firewall that detects the functions.php file as a threat.

Thank you!

Hello,
Please contact your hosting provider and ask to unblock functions.php. It seems the anti-virus or firewall on your host is blocking the file. there is nothing we can do about that. Only your provider can unblock the file
What hosting are you using so we can narrow this down to a provider as we do have multiple reports of this.
Thank you!

Hello,

1) This depends on the social sharing you are referring to. You did not mention precisely where you want to add your fb account. Is it in the social counter or the theme social icons (top menu or footer)
For the social counter please use this guide: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
For the social sharing icons, you need to add the full URL including the https:// like so: http://screencast.com/t/CW7vRwvVCv

2) the travel guide background image is added a bit differently. It is added on a row in visual composer. Please edit the homepage in visual composer and edit the row settings for the first empty row like so: http://screencast.com/t/vha9Iaffddh – http://screencast.com/t/z6SFFhCI1

Thank you!

Hi,

I already pointed out where the featured image is being created. I have no idea where to add a second one though. Sorry. Our theme was built with only 1 featured image in mind, not 2 of them.

Thanks.