Hi,
Please provide a link to your site so I can provide the proper code to remove the space.
Thank you!

Hello,

As I have stated above, the theme is still 7.3 but the fix was implemented after 7.3 was released. Please download the theme again, delete your current theme and install the freshly downloaded one. The version is the same but the fix will be present.
As an alternative, here is the fix needed:
Add this code in the mobile theme’s function.php:
td_global::$td_options = get_option(TD_THEME_OPTIONS_NAME); //read the theme settings once
It should look like so: http://screencast.com/t/ke18K42lG

Thank you!

Hello,

On your other site you use newspaper 6.5 The code has been changed since and one code that works on one version of the theme will probably not work on another as code gets updated. If you want to use the same code, you have to use the same theme version.

Thank you!

Hello,

Pleas update your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also update your visual composer as it;s required by the new update: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
That should fix the issue.

Thank you!

Hello,
For the moment viber is not part of our plan as there are other requests that have a higher priority. Please understand that we have many requests and we have to prioritize what we implement and when based on the number of requests we get. For the moment this is the only topic that mentions viber at all.
Thank you for your understanding.

Hello,

Unfortunately if you remove the search button and replace it with a search box, the live search will not work anymore. You can use this code:
<?php echo do_shortcode('[vc_wp_search]'); ?>
And add it like so: http://screencast.com/t/flOqdCTcZ
It will require a bit of css for further positioning though.

Thank you!

Hello,

It could be a caching issue. Please check your cache plugin and make sure you only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
We have no reports of such issues until now so I cannot provide a precise answer. Try to only use the tested and recommended plugins and disable everything else: http://screencast.com/t/xQfxlyaIaF3H
If you still have trouble with it you can contact us via email at contact@tagdiv.com and provide login information so we can test it out and maybe figure out why this happens. Also include a link to this topic so we can identify you.

Thank you!

Hello,
This is done through the WP settings, not the theme. Please use this guide: http://www.wpbeginner.com/beginners-guide/how-to-change-date-and-time-format-in-wordpress/
Thank you!

Hello,
The ad code should have been there even if it;s not working. please contact us via email at contact@tagdiv.com and provide login information so we can access your back-end to investigate
Thank you!

Hello,

Replied via email.
Please do not post back here once we start a conversation via email so we do not have to go back and forth between email and forum.

Thank you!

Hi,
the icons can be added on any tab element from the visual composer plugin. You can simply access the section settings by clicking on the pencil icon and then selecting an icon for your section title from the dropdown: http://screencast.com/t/owyNeELJU
I hope this helps.
Thanks.

Hello,
If you want to send us private information, you can do so via email at contact@tagdiv.com. Please also paste a link to this topic so we can identify you.
Thank you!

Hello,
Unfortunately this represents customization and is not covered by the theme support. Sorry. If you cannot manage to do it, you will have top get some hired help as time does not allow us to tackle complex tasks. We try to help out where we can if the customization is not time-consuming, but we have no customization department to provide custom work.
Thank you for your understanding.

Unfortunately our theme does not have any bulk setting for styling all images. If the style is added directly to the image or post content itself, then a hard-coded script is the only way to bulk edit all images/content.
Sorry for the inconvenience but this tends to be the case when switching themes as each theme has it’s own settings and style and in most cases they are not compatible with one another.
Thank you!

Hi,

The dash is there because you removed the post date with css maybe but did not remove the dash. If you remove post date from the theme panel then the dash will also be removed. Please use this css for the dash:
.td-author-line{
display:none!important;
}
This will remove the dash on desktop as well so if you want to target only mobile devices you ned to use media queries:
@media(max-width:767px){
.td-author-line{
display:none!important;
}}

As for the views, you can customize them to position left with this code:

.td-post-comments, .td-post-views{
float:left!important;
}
.td-post-comments{
margin-right:8px;
}

and again if you want it only on mobile:
@media(max-width:767px){
.td-post-comments, .td-post-views{
float:left!important;
}
.td-post-comments{
margin-right:8px;
}}

However I have only tested this css on the default post template. Different post templates can have different results so you will have to target each post template with it;s unique class in order to get the css right on all of them.

Thanks.

Hello,

There was a glitch in the previous update regarding this mobile theme issue. Please download the theme package again from envato as the fix was implemented in the new version. (it is still 7.3) You can use this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ (the automatic update will not work this time as the version is not changed.)

Sorry for the inconvenience.
Thank you!

Hello,

For adsense you can choose different sizes for each device from the theme panel: http://screencast.com/t/1asLNRQRR
The ad dimensions are provided by goggle so I cannot say for sure if you can have a custom width and height as google will not be able to provide it.

Thank you!

No need to post here again as well as reply to the email. We replied via email again.

Hello,

Sorry for the inconvenience. There seems to be a css issue in the new update on the mobile theme. Please use this css code in the mobile theme’s custom code box:

.td-post-author-name div { display:inline; }

Thank you for your understanding!

Hi again Bogdan,

You can use css to add it in but it will not position the same on each post template as the containers are different. Also it will not work on pages that do not have a standard sidebar but rather a split row created in visual composer.
Unfortunately this is not a viable solution as there are many implications. On our newsmag theme we have a border system implemented but unfortunately it is pretty complex and hard to replicate on the newspaper theme. You will need a developer to do it properly and address all of the potential problems. It will be no easy task I’m afraid

Thanks.
Bogdan B.

Hi,
I don’t understand. I asked for more details not a translation in another language to what you already posted. I cannot help if you do not provide any details.

Hello,
Unfortunately we have not tested our theme with imported content. Please first of all make sure your imported content is compatible with wordpress before testing the theme. Please switch to a wp default theme and test your content on the default wordpress code. If everything is set and working properly with wordpress, then activate the theme. Also please do not use any minify options as they are known to cause issues.
Thank you!

Hi,

The theme width can be changed with a css code but as Catalin stated above, it will be no easy task as our theme is based on a fixed width and all theme elements are based on that width. You can use css to change the main content width but we highly discourage this as it will break the layout and create more problems. The theme width is added on this container: http://screencast.com/t/WMaleOnkcV
You can use media queries to target just the desktop version of the site: https://developer.mozilla.org/en-US/docs/Web/CSS/Media_Queries/Using_media_queries
But if you do decide to change the width, please keep track of it so if any layout problems occur, you know about the modification.

Thanks

Hi,
Sorry, I thought the breadcrumb ‘home’ is the one you want to remove. You can simply chose another page template like the default one which will not show the title if visual composer is used http://screencast.com/t/Bo4JCPyN or as an alternative, you can use this css:
.home .td-page-title{
display:none!important;
}
Thanks.

Hello,
Unfortunately I’m not sure I follow you. Please provide more details so I can better understand how to help.
Thank you!