Hello,
AS the plugin is not tested, we are not sure exactly where you should add the code. The plugin author should have a description on where it needs to be placed. I cannot recommend anywhere to place it as we have no knowledge of the plugin functionality. Sorry.
Thanks.

Hi,
Please disable all plugins except visual composer, clear cache and reset cdn files. Then set your background to scroll and test again. There could be a plugin conflict affecting it.
If the problem is still there, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and inspect the issue.
Thank you!

And what are these social icons? are they the ones from our theme? are they other plugins? We do not get these errors on our end so we cannot recreate this issue and thus, we cannot know where they come from. Please disable all plugins except visual composer, clear cache and reset cdn if you use it. Then test again and see if you still get 404 errors.
Thank you!

Hello,
you most likely use the mobile theme. Lots of people activate the optional plugin without knowing what it does. Please use this guide: https://forum.tagdiv.com/the-mobile-theme/
If you do not like the mobile theme and want to have the same content on mobile as you have on desktop, simply disable the plugin as it’s optional, not required.
Thank you!

Hi,
you need to press the back-end editor in order to get the visual composer working. If you use the mobile theme you will see a white part first but you need to scroll down a bit as that white part is the mobile editor.
Thank you!

Hello,

Unfortunately our blocks were created to ignore sticky posts as these created issues with the grid layout. The blocks have no sorting by custom taxonomy at the moment. You can show custom post types by entering the post type in this field: http://screencast.com/t/V1RILyUca
If you want to change the code you can find it here:
http://screencast.com/t/Ppva2ik0 – http://screencast.com/t/Xq49Vhldhaef – http://screencast.com/t/HKhghxrwrb

Thank you!

Hi,
Please follow this topic to see how it can be done: https://forum.tagdiv.com/topic/reducing-the-gradient-opacity-of-the-grids/
Thank you!

Hi,

The method I posted above removed every error on our side, so please make sure you replace the function properly.
There is another update to font awesome and it’s now at version 4.6.3.3. Please update it.

Thank you!

Hello,

Unfortunately at the moment the mobile theme will not work with shortcodes. The responsive version will work properly. Just disable the mobile theme and clear all caches and the form will show up. The mobile theme will get updates in the future which will allow certain shortcodes to be used but for the moment you will have to either not use shortcodes on mobile or disable the mobile theme.

Thank you!

Hello Denis,
If you want that footer it’s as simple as choosing a different footer template from thew theme panel:
http://screencast.com/t/5kXKtJd6y I think footer style 8 is the one you are after.
Thank you!

Maybe this will help:
http://stackoverflow.com/questions/7864813/why-doesnt-the-favicon-file-show-in-the-address-bar-of-google-chrome
Thanks.

Hi,

You can use the condition in the author box as well. You can use it like so:

<?php
if (!current_user_can( 'activate_plugins' )) {
echo $td_mod_single->get_author_box();
}?>

Ad replace this code for the post style that you use: http://screencast.com/t/YLDArknZ
This will make the author box not show up for admin users.

Thank you!

Hi,
Please contact us via email at contact@tagdiv.com and provide wp-admin so we can investigate this issue. Please also specify the exact conditions in which you receive the error so we can re-create it. Also paste a link to this topic.
Thank you!

Hi,
Unfortunately this falls beyond what support can offer you. You should ask a friend who is tech savvy or hire a freelancer to help out as we cannot provide any custom work. Sorry. This is the file you need to edit: http://screencast.com/t/6L2Y9yVJ070c
Thank you!

Hello,
Can you describe what this social bookmark is as we have no such feature in our theme.
Thank you!

Hello,
Please use the child theme that comes bundled with the theme in the main archive: http://screencast.com/t/QSdtJA6dsUzV and then use this guide to populate it: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you!

Hi,
If you like the travel demo’s style you can switch to it without losing any content unless you edited the demo content from your current demo install. If you created your own content and not edited the dummy data, then there will be no data loss.
If you did, then you can simply use the slider from that demo: http://screencast.com/t/1twd5gy2O and customizae
Thank you!

Hi,
Please follow this topic to see how it can be done: https://forum.tagdiv.com/topic/how-to-not-have-header-ads-on-certain-posts/
Thank you!

Hello,

Unfortunately we have not tested any jetpack galleries so I cannot say for sure how they should work, but jetpack is known to compress images and reduce quality dramatically especially photon. Try to disable jetpack and create a standard gallery and see if the images are still low res without jetpack.
Here is an example of our own custom gallery. http://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/ as you can see the images are nice and sharp.

Thank you!

Hi,
Try this css if you want the fuields to stretch the full width:
.tml {
max-width: 100%!important;;
}
Thank you!

hi,
Our theme was built to work with the standard adsense code so we have not tested the link ads. You can alternatively try a plugin like adrotate to render the ads.
Thank you!

Hello Matt,
You can remove the sidebars for categories by setting the sidebar position to middle on each category: http://screencast.com/t/kTfAG43MuOZ This will affect posts from that category which have the sidebar set to “default” In this case you will have to activate the sidebar on specific posts manually.
Thank you!

Hello,
The links are affected by the theme accent color: http://screencast.com/t/fDpEsyk5g This will affect multiple elements on your site. There is no setting to only change the links though.
Thank you!

Hi,
If you use the mobile theme, the ads have to be placed in the mobile theme settings here as well: http://screencast.com/t/2IAicRqJi9pd
Thank you!

Hi,

The theme does not have any option for that but you can use a bit of css to do it. Try this code:
.td-login-modal-js{
color:red!important;
}


Thank you!