Hello,

It seems you need to regenerate your thumbnails
Please use the ‘force regenerate’ plugin and regenerate all thumbs:
https://wordpress.org/plugins/force-regenerate-thumbnails/

Thank you!

Hello,
Starting from version 8.8, we introduced the Cloud Library plugin which allows you to create post templates using the tagdiv composer. Please check this guide: https://forum.tagdiv.com/tagdiv-cloud-library-plugin/ The tagdiv composer an now be used not only for posts or pages but also for categories, author templates, search templates, tag templates, date archive templates, etc. We are constantly improving the tagdiv composer possibilities.

Thanks.

Hello,

The exchange widget changed their api a few weeks ago and it had to be updated in order to work properly again with the new implementation. If you have not yet updated your theme or plugin please use the following guides:
https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
https://forum.tagdiv.com/exchange-widget/

Thank you!

Hello,

Please provide a link to a specific post that has the issue with the h2 tag.
On this post: https://wordofdecor.com/kvartira-v-skandinavskom-stile/ the h2 tags get the 500 font weight https://www.screencast.com/t/JoZQaWR4b

Thanks.

Hello,

Please note we have not tested this type of ads so we cannot ensure their proper functionality.
The amp plugin does not have a custom code section so any code needed for the amp ads, will have to be added via ftp in the amp plugin files. https://www.screencast.com/t/qV5bNugvV

Thanks.

Hello,

Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate how you implement the smart list. Please also include a link to this topic.

Thank you!

Hello,

You can add this code in the mobile theme custom css secton at the bottom of the theme panel:

.td_module_mob_1 .entry-title a, .td_module_mob_1 .td-post-date{
color:red;
}

Thank you!

Hello,

Unfortunately there is no way to remove the lazyload for a single element. The lazyload animation is added for every image on the site. it is a simple animation applied to all images at once. Sorry but there is no solution for applying the animation to particular images only.

Thanks.

Hello,

You can add this css code in your theme panel-> custom code section to hide the icons:

.td-menu-socials .td-social-icon-wrap{
display:none!important;
}

Thank you!

Hi,

We are glad you figured it out and thank you for sharing the solution. it will help others that face the same issues

Have a great weekend!

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Salutare,

Din pacate nu am testat nici un astfel de plugin. Unii useri recomanda auto post thumbnail pro dar nu este gratis din pacate. Cel mai sigur este sa incarcati imagini de cel putin 696 px pentru a fi sigur ca se vor potrivi atat pe posturi cat si pe modulele mai mare ale unor block-uri.

Multumesc.

Eng:

Unfortunately there is no tested and recommended plugin for upscaling images. Our users recommend auto-post thumbnail pro but it is not a free license. The best way to ensure optimum image compatibility is to upload images that are larger than 696 px not only for post thumbnails but also for the larger thumbs on modules and blocks.

Thank you!

Hello,

Module 16 already have a date implemented: https://www.screencast.com/t/4eg4TvXQ
It uses get_date not get_the_date
Please revert the date to it’s default value for proper functionality. We have not tested using get_the_date so we cannot offer any solution or the block pagination if you change the theme code.

Thank you!

Hello,

Please make sure amp is enabled for pages as well: https://www.screencast.com/t/dxaNfVFw

thank you!

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

Unfortunately we cannot offer any suggestions as we have not tested such functionality. Maybe you can find a plugin that can help in this regard, but I cannot make any recommendations. Maybe one of our users can help if they have experience with such plugins.

Thank you!

Hello,

The hover color for that grid is affected by the general accent color that affects all of the hover colors at the same time in our theme. This applies to all links at once: https://www.screencast.com/t/tSQOAkRyyPuJ

Thank you!

Hello,

If you refer to this forum, you can participate indefinitely even though envato limits the support for 6 or 12 months, we have not yet taken any measures for limiting forum access.

Thank you!

Hello,

Unfortunately the feature you are looking for is not available in the theme settings. maybe you can find plugins that can offer such functionality.

Thank you!

Hello,

Please do not post your envato key here as this is a public forum and others have access to it.

Also please track your ssl implementation as it can lead to problems. I see you have mixed content errors in your browser console. It can be a cause of the issue you are facing.
Please use these guides to make the implementation properly:
http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://css-tricks.com/moving-to-https-on-wordpress/
https://yoast.com/dev-blog/move-website-https-ssl/
https://forum.tagdiv.com/topic/moving-to-ssl/

If you still have trouble with the activation or rests afterwards, please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate.

Thanks

Hello,

Indeed our theme supports iframes. It depends on the template you want to add an iframe to. If you want to add it inside a post, you simply place the iframe code in the post content in text mode. If you want to add it to a page, you will have to use a ‘column text’ element in the tagdiv composer and implement it through the tiny mce editor again in text mode.

Thank you!

Hello,

Only moderators can delete it but we usually choose not to because if someone faces the same issue, they can search and find the solution posted here 🙂

Thank you!

Hello,

I have tested your site on both android and ios but it displays fine. Please provide more details to what exactly is not working as I cannot see any issues.

Side Note: do not use rocked loader from cloudflare. Use this guide to set it up properly: https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hello,

The option is there and works fine: https://www.screencast.com/t/wycNU3AdbFw
result: https://www.screencast.com/t/cCIXEqvgHd

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!