hello,
you can use this css i nyour theme panel under the custom code setcion to remove the bottom margin:

.tickercontainer{
margin-bottom:0!important;
}

Thank you!

Hello,

I have tested this on my end but it seems to work properly. You simply have to refresh the page in the tagdiv page builder after you change settings in the theme panel. Please refresh the page and check again.

Thanks

hello,
Sorry but we cannot re-create this on our end.
Please make sure you use the latest version of the theme as there is no more multi-purpose plugin since newspaper 8.7.5
Please use this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello,

Our theme only grabs the date from the wordpress settings, but not the time. There is a trick you can make to add the time along with the date though.
You can add the time in the custom date setting like so: F j, Y, g:i A : http://screencast.com/t/vkDY3VK2o and now you will have something like this: http://screencast.com/t/xbt8qgRy7k6s

Thank you!

Hello,

There is no need to duplicate the flex block from the theme code. you can add as many instances to the flex block as needed on the same page. There is no limit on how many flex blocks you can add.
If you use a custom class for the blocks you need altered, you can use the class just on those blocks and you will not affect any others. Say you have 3 flex blocks on a page and you want just 1 or 2 altered, you simply place the class in the extra class field and the blocks will receive the css.
Example:
Let’s say we call the custom class ‘flex-custom’
You would add this code in your theme panel-> custom css:

.flex_custom .td-module-container{
border: 1px solid lightgrey;
box-shadow: 1px 0 20px #949292;
border-radius: .25rem;
}

Then simply add the extra class to the flex block you want to have the custom style:
https://www.screencast.com/t/BHgS1Qlh

Any other block that will not have this class will not get the style.

Thanks.

Hello,

Please check your system status screen as the speedbooster plugin has a compatibility function in it’s code.
Please check this topic: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hello,

Please also contact us via email as the error could be the same, but the cause could be different. This needs to be investigated for each user in particular unfortunately.

Thanks.

Hello,

You received a rely in the other topic: https://forum.tagdiv.com/topic/title-url-does-not-save/
We answer from oldest to newest so the oldest topic will get the reply first.

Thank you!

Hello,

The standard background of the header on the site in question is yellow and then there is a custom css element added as a :before pseudo-element with a custom css shape added.
There are many css shape generators online: https://css-tricks.com/examples/ShapesOfCSS/

Thank you!

Hello,

You can hide the author and date from posts from this option:
https://www.screencast.com/t/4ccIvGkq
and for pages and other templates: https://forum.tagdiv.com/meta-info-modules-blocks/

Thank you!

Hello,

Sorry but the implementation is different and that is why you cannot copy the comma. The after element is a pseudo element and not detected as standard text. Sorry. You will have to add the commas manually on new posts unfortunately.

Thank you!

Hello,

Please contact us via email at contact@tagiv.com and provide a link to your site and wp-admin so we can login and investigate. Please also provide your envato purchase code so we can test the activation system.

Thank you!

Hello,

Are you using any image optimization plugins maybe? Because I cannot recreate this on my end. Please test this without autoptimize or photon of jetpack or other image optimization tools that could interfere with the theme’s proper functionality.
I cannot recreate the issue on my end. The image works properly with or without captions.
Please test without plugins.

Thank you!

Hello,

The theme features a review system like mentioned here: https://forum.tagdiv.com/reviews-2/

Thank you!

Hello,

The background color of each block comes from the row settings in the tagdiv composer. Here is an example: https://www.screencast.com/t/L7OEznxcr

Thank you!

Hello,

Please use this guide: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/

Thank you!

Hello,

Unfortunately the mobile menu sits at the top of the page and in order to access it, the screen goes all the way up. This is the way our mobile menu was implemented and there is no way to change this implementation. Sorry.

Thanks.

Hello,

You can add this custom css in your theme panel->custom code section:

.sf-menu{
margin-left:0;
}

Thank you!

Hello,

The logo is there but seems to get hidden with a css as it appears for a brief second.
Please check your custom css or plugins.

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Yes this should keep working the current version as well but keep note that now there are 2 logo files depending on the template loaded so you should make the modification in both logo.php and in logo-h1.php

Thank you!

Indeed it is not recommended to use both page builders at the same time. Please only ue one and delete the other.

Than you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

I cannot see the issue from my end. https://www.screencast.com/t/hhLisZp76
Please check from a different facebook account.

Thank you!

Hello,

Please check this guide to learn about the footer predefined data:
https://forum.tagdiv.com/footer-templates/

Thank you!

Hello,

When inserting images to your posts, please check the size of the image you add to the post from this setting of the media library: https://www.screencast.com/t/xpeVGHXyaAf
you have the large thumb selected. Please select the full image.

Thank you!