Hi,
There is no option in the theme to change the slider height but it can be done with css:

.td_block_slide .td-slide-meta{
bottom:100px!important;
}
.td-theme-slider{
height:480px!important;
}

Thank you!

Hi,
Unfortunately there is no such option in our theme. For a simple menu dropdown, you will have to add every su-category manually. Maybe you could find a plugin that has this funtctionality.
Thank you

Hi,
I thought you were referring to the theme search widget. For google search, our theme does not handle it. You will need to use a seo plugin. We recommend the SEO Yoast plugin.
You will need to do a bit of reading regarding seo as you need to optimize your website.
https://yoast.com/wordpress-seo/
It will take a bit of time for your posts to get indexed. This is not an instant process.
Hope this helps.
Thank you!

Hi,
The thumbnail upscale plugin needs the regeneration of the thumbs. After you have it active, please run ‘force regenerate’ and check again.
Thanks.

Hi Sander,

Maybe one of our users can help in this matter as we cannot offer any customization services at the moment.
Another way to go about this is to hire a freelancer from sites like studio.envato.com
Some of the the customization you can do yourself by making use of this forum. There are lots of topics to multiple issues and customization and there is also the documentation that has lots of useful info including how to speed up your site: https://forum.tagdiv.com/how-to-make-the-site-faster

Thank you!

Hi,
The best way to go about this is to use the theme API system: https://forum.tagdiv.com/td_api_blockadd/
Please note that this requires coding knowledge and is not covered by support.
Thank you!

Hi,
What version of the theme and what version of visual composer do you use? Maybe you have an older version that does not have these options.
Thanks.

Hi,
Please provide a link to your website and an example of a post or a couple of them that are not getting returned in the search.
Thank you!

Hello,
If you want a specific size for your logo, please use one of the full logo header styles: https://forum.tagdiv.com/header-styles/
This way the size you upload will be the size displayed on your site.
The logo on the sticky menu is a different matter altogether. It is re-sized to fit the container and the sticky menu. It cannot display in full size as it will not position properly and cause the menu to be too wide.
Thank you!

Hi,
The solution I provided has no such effect. You error comes from another source. The error states it cannto find this file: td_global.php: (Failed opening required ‘td_global.php’ ) Please reupload your theme files via ftp to restore theme to its initial state.
Thank you!

Hi Ashok,
You can use the fonts section to select from a wide range of fonts that come with the theme:
https://forum.tagdiv.com/font-customization/
If the font you want to use is not on our list, then you can add your very own custom fonts like so:
https://forum.tagdiv.com/using-custom-fonts/
Hope this helps.
Thank you!

Hi,
Are you sure you modified the correct file. Please check this screenshot and only remove the part highlighted:
http://screencast.com/t/PFQGVEIxxF I tested it again and it returns no errors.
Thank you!

Hi,
This issue usually comes from uploading images that are smaller than the container. The theme crops images but it does not enlarge them. Your images need to be at least the size of the thumbnail used for your grid.
If your images are big enough, then you can follow this guide to fix the strange looking images: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
you can use the thumbnail upscale plugin as it will enlarge images to fit the containers but you need to also regenerate thumbs afterwards.
Thank you!

Hi Greg,
Visual composer was not tested on posts with our theme especially on custom post types. We cannot provide a solution as we do not recommend it for posts. Visual composer was adapted to work with our theme but every version needs to be tested as the code is custom and features need to be adjusted. That is why the plugin is bundled with our theme and that is why we are the ones that provide the update as it needs testing and sometimes adjusting. We do not recommend using any other version of the plugin except the one that comes bundled with the theme as it may not work properly.
Thank you!

Hi,

1) The method Alin posted works as expected. The code adds a condition to check for a certain category. He used ‘vogue’ but you can change it to your own category name. You can ad multiple conditions if you know a bit of PHP: http://php.net/manual/en/control-structures.if.php
I’m not sure how saving is not possible. You need a text editor (we recommend notepad ++) and access to ftp. Then simply edit the file, add the code and hit the save button. (Please note that if you use a child theme, it will not work as none of the files inside wp-booster will work from the child theme)
The names of the post templates are specified here:
If you cannot get it to work, please note that custom work falls beyond what support can offer you so you might want to consider hiring some help as we cannot offer customization services. We can only point you in the right direction.

2) Regarding the AccessPress Social Counter plugin, we have no clue of it’s functionality as it’s not tested so we cannot provide a solution for it.

3)We do not recommend upgrading to pro as all of the features visual composer has to offer were tested with our theme. If the pro version provides even more features, there is a chance they will not work as visual composer was adapted to work with our theme. That is why we provide it bundled with the theme and we provide the updates ourselves.

Thank you!

Hi,
I’m sorry for the inconvenience but this complicated process was created by facebook. They are the ones that changed the rules, not us. There is nothing to “fix”. The process is more complicated but it works. There are a number of things that affect the counter but it does work. Please follow the tutorial on page 1 carefully and if you have a facebook id with numbers (the long number type) then simply enter the number part in the counter, not the whole ID. If you still cannot get it to work, please send us an email at the provided address (contact@tagdv.com) and we will take a look.
Thank you!

Please send us an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please also include a link to this topic.
Thanks.

Hi,

@ChristianJW
Unfortunately these plugins are not tested so we cannot say for sure if they will work or not. We simply provided zankkasz with the keys for the source and via so I assume he used them with the plugin somehow. We have no clue as we have not tested the plugin.

@zankkasz
Sorry for not providing an answer for such a long time. This topic must have slipped somehow. unfortunately we cannot help you any further in this matter. this represents custom work and falls beyond what support can provide. Please consider hiring a freelancer to help out as time simply does not allow us to test plugins or customization.

Thank you for your understanding.

Hi,
Yes,the latest articles section does not appear in the visual composer editor. You can change that with this css:
.td-pb-article-list{
background-color:grey!important
}
Thanks.

Hello,
Unfortunately we cannot offer any custom work at the moment (not even paid). You can hire a freelancer from studio.envato.com
Thank you!

Hi,
Unfortunately we have no idea of how to configure Wptouch Pro as we have not tested it. You will have to try it out with a bit of trial and error and read the documentation for it.
Thank you!

Hi,
you can use this css to make all the red markers a bright red:
.td_text_highlight_marker_red{
background-color:red!important;
box-shadow: 8px 0 0 red, -8px 0 0 red;
}
You can use any color you want instead of the color “red”. CSS accepts rgb color or hex colors. you can use this color picker and simply replace the word red in the code with your preferred color: https://developer.mozilla.org/en-US/docs/Web/CSS/CSS_Colors/Color_picker_tool
Thank you!

Hi,
The code I provided does exactly that. It removes the menu entirely with the hamburger dropdown, the logo, the search icon and the sticky menu. Simply add the code in the theme panel->custom css box and it should work. Mind that different header styles can have different results. I tested it on the default header style. If the code does not work on your end please provide a link to your website so I can inspect it.
Thank you!

Hi,
Please send us an email at contact@tagdiv.com and provide us access to your site so we can inspect it. Please also provide wp-admin and a link to this topic so we can identify you.
Thank you!

Hi,
In order to have it display properly, you can add the code in a header file. In my case I use header style 1 so I would add the code here: http://screencast.com/t/aRWvffCK6q
This is a simple div you can add content to:
<div class="mycustomdiv">Add your content here</div>
After you do that, it needs a bit of css for positioning. you can add this code in the css box of the theme panel:

.mycustomdiv{
    margin-left: auto;
    margin-right: auto;
    display: table;
    line-height: 28px;
}

This will be the result: http://screencast.com/t/xTKGkiEmw

Hope this helps.
Thank you!