Hi,
Andrei replied you via email.
Thank you!

Hello,
It means that another version of visual composer has been installed prior to this one and the file remained in the plugins folder. You need to manually access your files via ftp/cpanel and delete the jscomposer folder from here: http://screencast.com/t/wWZEYYyXx1vC
The plugin needs to create a folder before installation and if a folder with that name already exists it will provide this error.
Thank you!

As an update on this issue, you only need to enter the script from the code snippet, not the whole code. Just the part between <script>and</script>
Thank you!

Hello,
This depends on how google creates the code. I cannot say for sure as there are multiple types of codes google can provide. You can follow this guide and then simply paste the code in the analytics section : https://support.google.com/analytics/answer/1008080?hl=en
you only need to add the script itself encased in the script tag https://developers.google.com/analytics/devguides/collection/analyticsjs/
Thank you!

Hi,
There are different types of quotes you can use on your posts: http://screencast.com/t/w0NHj8CjJ Try them out!
Thank you!

Hello,
There could be a css that can make it fall under the header using a z-index property, but unfortunately we cannot tell if this is the case as we have not tested any video playlist plugins so we have no idea of the one you are using or it’s functionality. Please provide a link to your website so I can take a look and see if it can be adjusted with css. (If not, I cannot promise anything as plugin implementation is not covered by the theme support)
Thank you!

Hi,
The google analytics code needs to be added in the theme panel – analytics section here: http://screencast.com/t/Lut4Il2RjqE8
Thank you!

Hi,
If you remove the featured images from the code, then the homepage modules will have no images to display. The best way to do it is to hide the featured images with css:
.td-post-featured-image{
display:none!important;
}
Thank you!

Hello,
You can check our documentation on the ad system.
There are header ads:https://forum.tagdiv.com/header-ad/
article ads: https://forum.tagdiv.com/article-ads/ …etc.
You will find all the information you need in our docs.
Let us know if you require any further assistance.
Thanks.

Hello,
You can follow this topic to see how it can be done: https://forum.tagdiv.com/topic/disable-ads-in-specific-pages-post-or-categories/
Thank you!

Hi,
The only place the thumbnails are being controlled is here: http://screencast.com/t/mbliRB6f0nP (blue is on, grey is off)
After you edit these options you need to regenerate thumbs using a plugin. Please do this and if your plugins still are not getting generated, send us an email at contact@tagdiv.com and provide wp-admin and ftp access so we can inspect this issue closer. Please also include a link to this topic.
Thank you!

Hello,
Unfortunately there is no easy option for this as the menu is hidden with css and then the set to display on a specific viewport. This will not be an easy task as you will have to edit quite a bit of css to do it. You will probably need to hire a freelancer to help out as it will be a bit of a time consuming job.
Thank you!

Hi

Did you add the code in analytics field from theme panel: http://screencast.com/t/lMBMydXl2 or have you edited any of the theme files? If you’re using an analytics tracking code make sure that it’s added properly and also check if you updated the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ clear all caches and test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hello,
The content area of the 2/3 + 1/3 layout (standard post with sidebar or page with sidebar) is 696 pixels wide.
Thank you!

Hello,

We had reports of such behavior when sometimes the widgets area gets stripped of content, but this is rare and in specific cases. We have not been able to recreate this issue on our end so we cannot say for sure why it is happening. Maybe there is a specific plugin or combination of plugins that causes it. Our theme does not have any sort of code that can remove widgets automatically from the widgets section.
You could try to increase the system status parameters by following this guide: https://forum.tagdiv.com/system-status-parameters-guide/
And there is also the WordPress conflict regarding the widgets area. If you use special characters such as
{}:”<>?,./;'[]!@#$%^&*() or other language specific ones inside your widgets area, the widgets will get stripped by wordpress.

Thank you for your message!

Hello,
If you edited the demo content then if you uninstall the demo, it will also remove the files associated with it. You can create a back-up however. Duplicate the content in another post/page with a different name. (make sure you copy the content in text mode and paste it in text mode as well http://screencast.com/t/01fF6EUOjy8A)
I hope this helps.
Thank you!

Hello,
If you can correct the issue fro your browser inspector then 80% of the problem is solved, You simply have to add the code in the theme panel – custom css box. You can use a chrome extension called live css editor and you can create your css code directly inside it and see it applied live. Then you simply copy over the code in the theme panel.
I hope this helps.
Thank you!

Hello,
If the settings from the theme panel do not apply, please try to increase your system status parameters by following this guide: https://forum.tagdiv.com/system-status-parameters-guide/
You can also try to disable all your plugins except visual composer and clear cache. Plugin conflicts can sometimes create similar issues.
Let us know how it goes.
Thank you!

Hi,
That little button bugged me as well when I started working in WordPress. There is this little useless thing here: http://screencast.com/t/40537TW8Ep very annoying button.
Thanks.

Hello,
Unfortunately our themes have no such options. Our themes were destined for the news/magazine type of website. You could try to find plugins that have such options but we cannot recommend any as we have not tested them.
Thank you!

@jim,
Please create your own topic if you need support. This topic is destined for showcasing, not support questions.
Thank you!

Hello,
Your 2 posts you have provided have different implementation. The one that stretches in the long row does not get the align-left class as the images on the second post. Please check your html code to see if there is anything different in the post that does not display properly. Maybe you should consider adding them inside a list or using floats to position them properly as the post that “works” does not display the images properly as well. You can find good html and css tutorials here: http://www.w3schools.com/
Thank you!

Hello,
As the function is a php code and the newsmag theme as well as newspaper is created in php, then it most definitely works. It just needs adaptation to the code. If you cannot manage it, we recommend hiring a freelancer as php knowledge will be required for this task. Alternatively you can use a plugin that has a ‘time ago’ option.
The function that needs to be modified can be found here: http://screencast.com/t/VBnS47zy
Thank you!

Hi,
A module is not the same as a block. The module is the base element and a block is simply a container for modules. Block 11 does not use module 11. You can see a list of what modules are used on what blocks here: http://screencast.com/t/95I3JzMoIZ
Please apply the modification in module 10 as this is the module used in block 11
Thank you!

Hi,
I have moved all the code from the above reply in pastebin.
You can use the custom css box for all the css including responsive code. You can use media queries for it like so:
desktop:

@media (min-width:1140px){
your css code here
}
IPAD LANDSCAPE:

@media (min-width:1019px) and (max-width:1140px){
your css code here
}
etc. You can see the viewport range here: http://screencast.com/t/CsbHRhRkfv
Please try it like so and if the code does not apply upfront, you can use the !important declaration: https://www.smashingmagazine.com/2010/11/the-important-css-declaration-how-and-when-to-use-it/
We use a live css extension for chrome called live css editor that really helps in creating the css code and seeing it apply live.
I hope this helps.
Thank you!