Bogdan B. Hello,
The redirects issue is a common wordpress issue and there are many online resources for it: http://www.wpbeginner.com/wp-tutorials/how-to-fix-error-too-many-redirects-issue-in-wordpress/
As for the website url: https://codex.wordpress.org/Changing_The_Site_URL
Your website now seems to display fine on mobile and desktop and the menu works properly.
I hope this helps.
Bogdan B. Hi,
A CDN is short for a Content Delivery Network. You can read more about it here: http://www.webopedia.com/TERM/C/CDN.html
We generally recommend cludflare and these settings: https://forum.tagdiv.com/cloudflare-cdn/
Thank you!
Bogdan B. Hello,
The easiest way to have your post use a different background is to use post template style 8: http://demo.tagdiv.com/newspaper/td-post-2015-awards-all-of-the-best-and-worst-moments-from-the-show/ this will grab the post featured image and use it as a background.
As an alternative, you can override the post background with css. You will need the unique post id you can get from here: http://screencast.com/t/MONR30SLy2u
Then you can use this id as a css class and use this code to change the background:
.postid-957 .td-backstretch {
display:none!important;
}
.postid-957 .backstretch{
background-image: url('http://wowslider.com/sliders/demo-5/data/images/saarschleife.jpg');
background-repeat: no-repeat;
background-size: 1920px 1080px;
}
I hope this helps.
Thank you!
Bogdan B. Hello,
The most common cause of this issue is the plugins you use. Please disable all plugins except visual composer, clear cache and reset cdn if you use it. If there is a plugin conflict, this will fix it. Then you need to identify the plugin that causes it.
Thank you!
Bogdan B. Hello,
I cannot tell exactly what the error says as google translate does a poor job as always. I assume you need to install the theme again so please follow this guide to do it: https://forum.tagdiv.com/install-via-ftp/
Thank you!
Bogdan B. Hello,
The only thing that is customized in our demo is the shop page. You can create your very own shop page and have it look like you want it to by adding visual composer elements and woocommerce elements (make sure you have woocommerce elements checked in the visual composer settings: http://screencast.com/t/lXGQEQ6k). Here is how we set up our shop page: shop: http://pastebin.com/hxJ8ENx1 You can copy and paste the code into classic mode and text mode inside the page editor. The other 2 links you provided are a standard product category: http://screencast.com/t/ksV70Yur and a standard product page.
Please refer to the woocommerce documentation to see how to set it up.
Thank you!
Bogdan B. Hello,
Please provide an example of what you mean as the standard pagination on the homepage looks like so: http://screencast.com/t/pUCCgWzc but this is the latest articles pagination. You could be talking about a block pagination. Please provide more details.
Thank you!
Bogdan B. Hello,
Unfortunately we have no other solution except adding the alt tag in the main theme files as the wp-booster folder cannot be edited from the child theme. You need to add the alt tag like so: http://screencast.com/t/OTtZ1nE4pj6p and keep track of this modification for future updates. You can use the update patch included in every release and only replace the modified files between versions.
Thank you!
Bogdan B. Hello,
I have checked your website but at first I could not find any trace of the theme at all. I could not even tell if this is our theme you are using. I could not even find the menu you showed in the screenshot. I’m sorry but the theme is customized in such a way that only bits and pieces of the theme remain. Please try to disable all your plugins except visual composer and check your website again. If the problem persists, you will need to get some hired help as we cannot help you with these customizations. You will need to restore the theme to it’s default state if you require support as we cannot offer any custom work. Sorry.
Thanks.
Bogdan B. Hello,
Unfortunately we will need to inspect this if we’re to help in this matter, so please let us know when we can access your website and inspect it as we need to use the browser inspector to see the css and try to position it. Please send us an email at contact@tagdiv.com and provide the website there even if it’s under construction. You can provide access for us to see the player and inspect it. Again, no promises as we have no idea if it can be fixed or not. I will take a look, but it could be a different issue than a css positioning (which I suspect). (If you send us the email, please also include a link to this topic.)
Thank you!
Bogdan B. Hello,
If you want to use a full size logo, please use header styles 9 – 11 These headers do not re-size the logo and use it in it’s default size. If you want to use header style 1, and have a bigger l;ogo you need customization. You can follow this topic to see how to do it:
https://forum.tagdiv.com/topic/enlarge-logo/
Thank you!
Bogdan B. Hello,
Unfortunately this error could come from a big number of problems. It is a general error and we cannot pin point it to a specific thing. I believe it happens due to a server configuration which is not responding, it could be due to a delay or it could also be a temporary issue so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this. Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider.
If you still cannot install the demo, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please also provide a link to this topic.
Thank you!
Bogdan B. Hello,
Please provide more details as to what pagination you are refering to. If it;s a smartlist you are talking about then you need to use template style 5 as suggested here: https://forum.tagdiv.com/smart-lists/
Thank you!
Bogdan B. Hi,
Unfortunately the theme does not have such options so it will have to be made custom. Please follow this topic to see how it can be done.
https://forum.tagdiv.com/topic/image-effect/
Thanks.
Bogdan B. Hello Pete,
Please disable all your plugins except visual composer, clear cache and reset cdn files if you use it. This is most likely a plugin conflict that causes all these issues.
Let us know how it goes.
Thanks.
Bogdan B. Hi,
The theme settings will be kept. They will not be removed by uninstalling the demo. You can try to export the settings just to be safe, but the demos do not affect any setting from the theme panel.
Thank you!
Bogdan B. Hello,
In visual composer you can assign an extra class to the row and simply target that in css. If you want to add the code directly in the visual composer css you need to edit this file: http://screencast.com/t/rKItfYNrt
Thank you!
Bogdan B. Hello,
The background click ad is meant for the full background of the website. You will need to upload a big image for the background. A full HD one is recommended.(1920×1080) You can try different sizes though and see how they fit.
Thank you!
Bogdan B. Hello,
I have inspected your website and the problem does not come from the theme as you can see on our official demo: http://demo.tagdiv.com/newspaper/ Your issue originates from the DMCA Protection status. This has a streamtest.js that fails to load and the browser waits for it to load for an enormous amount of time before getting the failed message in your console so the other parts of the website can load (footer and sidebar widget) http://screencast.com/t/lRhqQooP – http://screencast.com/t/OmCEJnkeW6B
Please check this custom code you have in your sidebar and try to remove it and see how it goes.
Thank you!
Bogdan B. Hi,
That is because you moved it from the header section. Everything you move from the default state will have consequences. You cannot adjust elements like that without compromise. If you want to control it again from the theme panel, you have to add the title back into the header. Or you can target it with css:
.single_template_9 .entry-title{
font-size: 32px;
line-height: 40px;
margin-top: 33px;
margin-bottom: 23px;
}
Add this code in the theme panel->custom css box and change the values to your preference.
Thank you!
Bogdan B. Hi,
The excerpt feature of the theme gets overwritten if the post has a custom excerpt added in post settings http://screencast.com/t/9BiejDCZtOj Please check this section for the posts that have a longer exceprt than the others.
Plugins can also cause issues with excerpts so please also try to disable all your plugins except visual composer and clear cache.
Let us know how it goes.
Thank you!
Bogdan B. Hello,
As I see it, your 3 replies refer to 3 different issues.
1)For the first one we are not sure how you are getting these errors so please provide more details and provide an example. you can send us an email at contact@tagdiv.com and provide wp-admin and ftp access if it will require investigation on our part.
2)The site you exemplified has customization done that makes the javascript render the code on the front-end. The code seen there is actually theme specific code: http://screencast.com/t/PQqcgiWF
This is a customization the user made, not a theme bug or hack.
3) The call to undefined error appears when trying to access the theme files directly. These files were not meant to be accessed directly so you can follow this topic to fix the error: https://forum.tagdiv.com/topic/fatal-error-in-wp-contentthemesnewspaper/
Thanks.
Bogdan B. Hi Luca,
Glad to see you are making progress. Cludflare could be causing some issues if different settings are used. We have a guide on it with the settings we recommend: https://forum.tagdiv.com/cloudflare-cdn/
Your css above did not work because you use 2 classes that apply to the body. If you use both classes that are used by the same element you have to remove the space between them, so the code will work like this:
.single-post.td-boxed-layout #td-outer-wrap{width:100%!important;}
We use a little tool called live css editor. It’s a chrome extension that helps a great deal with editing css.
As for the implementation request, we try to implement as much features in the theme as we can but at the same time keep the theme as light as possible. It is a very hard decision as we have lots of suggestions and there are lots of cool stuff we could implement but it will only make the theme heavier (and it’s pretty ‘heavy’ as it is).
I will pass this info on to our development team and we’ll see what they decide.
Thank you!
Bogdan B. Hi,
Sometimes plugins create conflicts and need to be removed/replaced you can check all system status parameters just in case by following this guide: https://forum.tagdiv.com/system-status-parameters-guide/
The eventon plugin is not tested and we cannot say for sure if it works with our theme or not.
Thank you!
Bogdan B. Hi,
Unfortunately we have not tested taboola ads, but you can try to add your taboola ad code in a custom ad spot inside the theme panel by using this method: https://forum.tagdiv.com/using-other-ads/
Paste the code in a custom ad in Theme Panel > Ads > custom ad – http://screencast.com/t/JFsT6hi5o and use do_shortcode function to place the custom ad
<?php echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]');?>
You can then place the code in the template files here:
http://screencast.com/t/BHsSOAFTX
Hope this helps!
