Hello,
For further customization of these elements you will have to search through the plugin documentation or address the plugin author as we can only offer support for theme related issues (Woocommerce is not a tagDiv product).
Thank you for your understanding.

Hi,
I’m not sure what you men, but there are 2 types of sliders in our theme:
http://demo.tagdiv.com/newspaper/big-grid-slide/ and http://demo.tagdiv.com/newspaper/ios-slider/
Thanks.

Hello,
Please check your youtube channel and make your subscriptions public as there are none shown so the social counter cannot pick them up: http://screencast.com/t/gG1ESaINZZmf example: http://screencast.com/t/c1KO3tk3
Thank you!

Hello Eddy,

The method Alin provided works as expected. You simply have to use the is_category condition correctly
Try it like this: http://screencast.com/t/QqdhTCLIi
result:
homepage: http://screencast.com/t/edzeGXCUS4Gj
gadgets category: http://screencast.com/t/WomZDAB0kd

Thanks!

Hello,
in this case, you will have to reinstall the theme if you edited theme files or simply remove the css in the theme panel – custom css box. We cannot provide a solution do adjust the position of the menus as we could do more damage than good if your customization get scrapped at some point. You will need to revert to the default state of the theme and be more careful when creating your css code.
Thank you!

Hello,
Unfortunately these types of customization require editing of the core files. There is no other way. If there is no option created by the developers for something you require, it will have to be hard-coded. Even if you edit files in a child theme, it will not be update proof. If the file you edit in the child theme gets replaced in the main theme, you will have to replace it in the child theme as well and re-make your modification. There is no customization method that is update proof. Code gets changed in an update. If you do not replace your file, your update will not work as the old code cannot get replaced. Sorry, but there is no alternative at the moment. Hopefully in a future update we will add alt tags to every featured image so you will not have to edit the files.
Sorry for the inconvenience.
Thank you!

Hello,

You can achieve that result but it will need a few customizations. First, you will need to remove the header ad container like so: http://screencast.com/t/3MXoVpsx , then you can use this css for positioning:
.td-header-style-1 .td-header-sp-logo {
width: 285px!important;
height: 90px!important;
margin: 0px 28px 0px 28px!important;
}
You can change the values in the code to your preference.

Thank you!

Hello,
There is another thing that creates this issue and that is the photon feature of jetpack. Please disable it as this option is known to cause issues with our theme and your smartlist should display properly again.
Thanks.

Hi,
The title background color is the only setting that needs to be edited to get this effect. http://screencast.com/t/fI0Fold28bqw
If it does not apply on your end, please try to disable all plugins except visual composer and clear cache. There could be a plugin conflict that interferes with the css.
Let us know how it goes.
Thank you!

Hello,
We are considering this and maybe in a future version we can provide such an option.
Thank you for your suggestion.

Hi,
If you are talking about the main menu, this can be increased from the fonts section and increase the line-height: http://screencast.com/t/zP0itbMwHdz
Thank you!

Hello,

1) Unfortunately the theme doesn not have option to contrlo the site width as our theme was built on a fixed grid layout and if the width is modified, the theme elements will not display properly.
2) We have no example of a website that has background ads, but you can maybe search through the sites from the showcase: https://forum.tagdiv.com/topic/showcase-your-website-call-for-entries/

thanks.

Hi,

The og tag will not affect your website in any way. It is simply put there in case there is no seo OG tag. If you really want to remove it when yoast is active you can add a condition to check if a plugin is active and create your code so that the og tag only gets inserted when the certain plugin is not active: https://codex.wordpress.org/Function_Reference/is_plugin_active and use it to alter this function: http://screencast.com/t/IJJf4eaoATr

I hope this helps.
Thank you!

Hi,
I will add this suggestion to our update list and hopefully we will be able to fix this in a future version.
Thank you!

Hello,
You can copy over the code from one of the other templates but this will mean you will not have template 7 anymore as it will become template 2 for example. Every post template has 2 files co responding to it: http://screencast.com/t/hacLP1g8K1b1
You can copy the code from single_template_2.php and loop-single-2.php to the template 7 files and replace the original code.
Thank you!

Hello,
Unfortunately we have no clue as to what plugin you use but you need to replace it if it is not compatible with our theme. (maybe the plugin had an automatic update and the new version create issues, or another plugin updated and creates a conflict with your avatar plugin) Please try to disable all other plugins except visual composer and your avatar plugin and check if it works. If it does not, then you need to replace the plugin.
You can follow this guide to see how you can set up your author card: https://forum.tagdiv.com/author-card/
Let us know how it goes.
Thank you!

Hi,
Please check the visual composer settings under role manager: http://screencast.com/t/tPU4j4H3dtd and make sure you have everything checked in there. If the problem is still there, you can also try to disable all plugins except visual composer to see if there is no plugin conflict.
Let us know how it goes.
Thank you!

Hi,
Please try to create any other page (without using it as a homepage) and see if it displays properly. If this is the case then create a whole new page and then set it as a homepage from wp settings: http://screencast.com/t/CElzCXn2
Please also try it without any other plugins except visual composer to rule out a plugin conflict.
If the problem is still there afterwards, please send us an email at contact@tagdiv.com and provide wp-amin so we can inspect this issue. Also include a link to this topic.
Thank you!

Hi,
Here are the requirements for newspaper you will have to meet: https://forum.tagdiv.com/requirements-for-newspaper/ and also increase these parameters here: https://forum.tagdiv.com/system-status-parameters-guide/
Your question depends on the amount of visits per day as shown in the requirements section.
I hope this helps.
Thank you!

Hello,
This behavior is only present on post templates with big featured images. The easiest thing to do is make the posts with pagination use template 1 or 2 and the featured image will not show up on other pages. unfortunately there is no easy solution to make the other post templates display the same (3, 4, 6, 7, 8) This is the way they were designed.
Thank you!

Hi,
The forum is affected by this tag and I exemplified it and the topic ‘broke’. It’s fixed now. Sorry for the inconvenience.
Thanks.

Hello,

The best way to do it is to use https://icomoon.io/app/#/select and create your font file (*.svg) Then put it in the theme files in the icons section: http://screencast.com/t/LYy4BH4v1E and then use css to load the font using font-face like so:
@font-face {
font-family: 'Montserrat';
src: url('fonts/Montserrat-Light.otf') format("opentype");
font-weight: normal;
font-style: normal;
}
Please note that the URL must be an absolute one so the path leads directly to your font file. You can test if the url is correct in your browser. When you access the url, the browser should download the font file.

I hope this helps.
Thank you!

Hi,
Please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue directly. Please provide admin rights and a link to this topic so we can identify you.
Thank you!

Hello,
This can be achieved easily by using the wordpress  nextpage tag (only in text mode) like so:
https://en.support.wordpress.com/nextpage/
Thanks.

Hello,

Unfortunately this error can be caused by a number of reasons. Please also try a wordpress default theme to see if you still get the error and just to be on the safe side, please check if you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/ and also check your system status: https://forum.tagdiv.com/system-status-parameters-guide/
If the error still persists, then you can follow a few resources on this topic:
https://wordpress.org/support/topic/please-helpan-unexpected-error-occurredsomething-may-be-wrong-with-wordpress
https://wordpress.org/support/topic/an-unexpected-error-occurred-something-may-be-wrong-with-wordpressorg-or-this-11
https://wordpress.org/support/topic/an-unexpected-error-occurred-something-may-be-wrong-with-wordpressorg-2
https://wordpress.org/support/topic/an-unexpected-error-occurred

I hope this helps.
Thank you!