Hi,
Unfortunately the js error is still there. I suspect the minification. Please only use cloudflare to minify your js and css otherwise errors such as this could occur. https://forum.tagdiv.com/cloudflare-cdn/
Also you should switch from w3 total cache to wp super cache as this is the recommended plugin.
Thanks.

Hi,
I assume you are using header style 1 otherwise this code will not work and you will have to exemplify the header style you use.
Try it like so:
.td-header-sp-top-menu{
line-height:48px!important
}
.td-header-sp-top-widget{
line-height: 48px!important;
}
Thanks.

Hi,
Yes. The slider gallery works fine: http://screencast.com/t/eZXq1MHs2
It could have been a plugin conflict (they are the most common issues)
Thanks.

Hello,
Your images are not loading at all at the moment because you have a js error. Please disable all plugins except visual composer and clear your cache (and reset cdn if you use it). Then you need to identify the plugin that causes the error and remove/replace it.
If you wan to increase loading times, you will have to optimize your page speed. Please follow this guide to do it: https://forum.tagdiv.com/how-to-make-the-site-faster/
I hope this helps.
Thank you!

Hello,
Our theme has no implementation for user avatar. you can follow this topic to see how it can be hard-coded: https://forum.tagdiv.com/topic/author-bio-help/#post-45418
I hope this helps.
Thanks.

Hello,
I don’t quite understand the problem. The gallery displays fine. The images are being displayed in their full width and height. If this is your issue, our theme does not enlarge images. It just crops them. You need to upload bigger pictures in order for them to fit the gallery container.
If this is not what you mean, please provide more details to your problem as I cannot see it.
Thank you!

Hello,
Please verify that you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/ and also check your system status parameters and increase them according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Also please switch from w3 total cache to wp super cache as there were issues with total cache.
I hope this helps.
Thank you!

Hi,
Altering the width is probably what caused the issue. Our theme uses a fixed grid layout so any width change will result in this type of errors. Please use the slider on the left side and block 15 on the right as the slider needs a 2/3 ratio so it can display properly. (only use these 3 column layouts in visual composer: http://screencast.com/t/vqaRMuEZC)
Thank you!

Hi,
We try better implementation on every major update so in due time the CPT’s will receive better support in our themes.
Thank you!

Hello,

You can use this css to remove it:
.td-comments-title-wrap {
display:none!important;
}
.td_block_related_posts{
padding-bottom:0px!important;
}
.td_block_wrap .td-next-prev-wrap, .td_block_wrap .td-load-more-wrap{
margin-bottom:0!important;
}
I also removed the extra space by reducing margins and paddings.

I hope this helps.
Thanks.

Hello,
Our theme has no option for this so it will have to be made custom.
You can maybe try this method to do it: http://www.wpbeginner.com/wp-tutorials/how-to-add-facebook-author-tag-in-wordpress/
I hope this helps.
Thanks.

Hi,
For the mobile version you have to use different code as the classes are different. (it’s a different menu)
You can use this code:
.menu-item-53 ul li:nth-child(4)::before {
content: "\f040";
font: normal normal normal 14px/1 FontAwesome;
margin-right: 5px;
position: relative;
}
It will need some further positioning though.
Thanks.

Hi,
Please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue. Please also include a link to this topic.
Thanks.

Hello,
you can try it like this: http://screencast.com/t/1IQvWva2JF
'sort'=>'random_posts' and it should have the result you want.
Thanks.

Hello,
There are a couple of things to test if the image appears twice on smartilsts. The first one is to have the latest version of the theme. If you do not, please update your theme.
The second is to disable the photon feature from jetpack.
If the problem is still there, there is another known issue when adding special characters in the alt text of the image. Please make sure you use only standard characters.
Let us know how it goes.
Thank you!

Hello,
Well, if the modification in the child theme is created in a file that was updated in the newer version, you will have to recreate the modification as well. The child theme is not ‘update proof’, it only delays the recreation of your modification for a while until the files in the main theme get modified. Then you need to adapt your modification to the new files and overwrite the ones in your child theme.
Thank you!

Salutare.
Poti sa mai adaugi cateva locatii pentru custom ad.
Va trebui sa modifici 3 fisiere in tema si sa adaugi inca un ad spot:

– td_panel_ads.php – http://screencast.com/t/csyUpkoa
– td_block_ad_box.php – http://screencast.com/t/mRzwOa0Q5
– td_config.php – http://screencast.com/t/m3REo5pm

Rezultat: http://screencast.com/t/FxYioNcpNS
Daca vrei sa adaugi mai multe spot-urio poti repeta procesul cu copy si paste si schumbi doar denumirile.

Multumesc.

Hello,
In order to use a bigger logo we recommend using a full logo header and using a bigger image. This is the safest way to do it.
Alternativerly, you can use css to enlarge your logo on your header style:

@media(min-width:1141px){
.td-header-style-1 .td-header-sp-recs, .td-header-style-1 .td-header-sp-logo{
margin-bottom:0!important;
}
.td-header-style-1 .td-header-sp-logo{
width: 320px!important;
height: 120px!important;
margin:0!important;
}
.td-header-style-1 .td-header-sp-logo img{
width:335px!important;
max-height:150px!important;
}
}

Thanks.

Hello,
Unfortunately this will not be an easy task as the modal image is added with javascript. There is no easy way to add content to it like you would a php file where you can use html directly. Here is where the code can be found: http://screencast.com/t/r2XojcNmPnws
Thanks.

Hi,
You can maybe try to use just the supported plugins: http://screencast.com/t/hcjLnOqh4i2,
Or if you want to use it with your own plugins nevertheless, you can make it work by removing or commenting out this code here: http://screencast.com/t/RZLIOPUNdqh
Thanks.

Hello,
I will add this feature on our to do list and hopefully in a future version we will be able to implement colors for the fonts section.
Thank you for your suggestion.

Hi,

You need to add an extra class on the row for this modification so you can target just the one block:
http://screencast.com/t/2fOvhhbRg
And then use this css to move the big module to the right:
.mycustomclass .td_block_big_grid_1 .td-big-grid-post{
float:right!important;
}
result: http://screencast.com/t/FYPB9YZU4Kz

Thanks.

Hello,
Please make sure you have comments enabled in the discussion settings of WP, then make sure you have them enabled in the theme panel: http://screencast.com/t/wILJT7jw1LP
Only the default page template will support comments though.
I hope this helps.
Thank you!

Hello,
1) You can simply add your mp4 video as any other image using the media library: http://screencast.com/t/VCv14GqUDQ
2) I’m not sure what you mean with the page template. If you want to have different post templates you will need to alter the theme files. There is no such option in our themes. You can follow this topic to see how you can edit the theme files to add a specific post template to a specific category: https://forum.tagdiv.com/topic/different-post-template-for-one-category/
Thanks.

Hello,
Unfortunately this bug is related to WP. not the theme. If you add special characters in the widget area, your widgets will get stripped of content. This is the default behavior of WP. I will add it to our list but I do not think there is anything we can do about it. I will pass this info to our developer team and if we find a fix/workaround for it, we will implement it in a future version
Thank you for your suggestion.