Hello,
This is a known issue regarding the default WP thumbnail. Some modules use this thumbnail and if the post has no featured image, then this error will be displayed. there is a workaround until we fix it. You can follow this topic to see how it can be done:
https://forum.tagdiv.com/topic/search-error-message-thumbnail-is-not-set/
Thank you!

Hi,
Unfortunately we do not own a copy of the plugin so we have no idea on how it is supposed to work or how it is implemented. Sorry.
You can maybe hire a freelancer to take a look at it.
Thank you for your understanding.

Hi,
Unfortunately this will not be as easy to do. The whole dropdown will have to be modified. Basically it’s easier to create another dropdown altogether and remove the existing one. Unfortunately we have no easy solution to provide. It will have to be hard-coded.
If you want to modify the existing dropdown you will have to modify it in these 3 files:
http://screencast.com/t/2xIby88Jsxx – http://screencast.com/t/HNNy6oIr – http://screencast.com/t/NRcKBOzsJo5f
Unfortunately we cannot offer any custom work. We try to help out with smaller tasks but this will not be so easy to do.
Thank you for your understanding.

Hi,
It depends if the file will be modified. There is a changelog and a list of modified files in every update, so if the td-block-related-posts file will be modified, then you will need to make the modification again. If not, then you can make a back-up of your file somewhere on your server or local, and simply replace the file after an update.
Thank you!

Hello,

Actually yesterday when I wrote the reply the latest was 4.9.2. 4.10 was only released today : http://screencast.com/t/8FrvyKuVTtt
We will update our version of visual composer on the next theme update.
If your settings do not apply, it is not a license issue. You will need to check your system status parametres and increase them according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
You can also try to disable all plugins except visual composer and clear cache to rule out a plugin conflict.
Let us know how it goes.
Thank you!

Hello,

This can be done either with css or by removing the date from particular block types in the code.
For example if I want to remove the date in a particular block, for example a big grid 1, I would use this code
.td_block_big_grid_1 .td-post-date{
display:none!important
}
If you wish to remove the date on another block, you can simply use the browser inspector and change the first class (.td_block_big_grid_1 with the class from the block you want to remove the date from)

I hope this helps.
Thank you!

Hello,
If you switch from another theme, it;s best to delete the old thumbnails as the other theme most certainly did not use the same thumbs as our theme, so you will have a lot of extra thumbs from both themes. In this case it is recommended to use ‘force regenerate’ as it will delete the old thumbnails as well not just replace the old ones.
I hope this helps.
Thank you!

Hello,
Unfortunately there is no option in the theme to disable this section but it can be done with custom code.
Please follow this topic to see how it can be done.
https://forum.tagdiv.com/topic/related-articles-only-show-latest-articles/
Thanks.

Hello,
Nice job on the customization. It looks nice. I will add your website to our list so the development team can take a look at it.
Thanks.

Hello,
Unfortunately the theme has no option for this. You can either hire a freelancer to hard-code such an option or you can use a plugin that automatically grabs the first image of the post and sets it as featured. I think it’s called auto post thumbnail pro.
Thank you!

Hello,
Unfortunately you will have to find a replacement for the plugin if it creates problems with our theme. This is the case for every premium theme. The code is custom and not all plugins are compatible with it. The plugin maybe works with other themes but there will be other plugins that work with our theme but they will not work with other themes. It depends on the theme and how the code is created for it. Our theme has many features and all of these are custom. WordPress cannot offer the options our theme offers and plugins are created for wordpress. Not for premium themes. Please try another rss plugin as there are many out there. unfortunately we cannot recommend any as they are not tested.
Thank you for your understanding.

Hello,
Unfortunately there is no such option in the theme. These are the only sorting options available at the moment: http://screencast.com/t/z7s4T2rdlZ
In order to create a new sorting option you will need to edit the theme files. Here is an example of how to create a new sorting option: https://forum.tagdiv.com/topic/implemented-new-sort-most-popular-among-posts-of-last-7-days/
It will require PHP knowledge. If you cannot do it yourself, we recommend hiring a developer to help out from sites like studio.envato.com
Thank you!

Hello,
When you add a new sidebar, it will appear in the widgets section here: http://screencast.com/t/GzwLQqdyZ
Then you can add widgets to it from the widgets area and set it on your posts, categories or pages.
Thank you!

Hi Nicolai,

1. You can use this css to align the footer logo:
.footer-logo-wrap{
text-align:center!important;
}
result: http://screencast.com/t/De1HE5x2ui

2. Unfortunately the mega-menu does not work with sub-menus. It will grab every sub-category of the main one (including level 2 sub-categories). This is the way it was created. Unfortunately there are no option is this matter. There is a way to do it, but it involves editing the theme files. you can edit this file like so:
http://screencast.com/t/6tWO1mO5ecko
Now it will only show the parent category and no child categories.
before: http://screencast.com/t/RmM1wzCxO2 after: http://screencast.com/t/0NQt6ysm4C

I hope this helps.
Thank you!

Hello,
There are options for removing this post data from the theme panel, but if you remove them from there, they will not appear in the modules and blocks. So the best thing to do in this case is to hide them with css. You will need to be more specific as to where you want them removed and where not to as the ‘three little boxes’ is not particularly specific. Please provide a link to your website so we can see your homepage and specify if you want the data removed from the article itself or on the modules and blocks on the homepage so i can provide the proper css code for it.
Thank you!

Hello Marian,
Unfortunately this is the case with all premium themes. Not all plugins are compatible with the theme. Some work and some don’t. A premium theme is a custom theme which uses custom code. Plugins are created for the standard WP themes. If you would use a standard theme, not a premium one, then ALL wordpress plugins will work. It is impossible for a premium theme to be compatible with every plugin out there.
Thank you for your understanding.

Hi,
In order to remove ALL category tags, then you can remove them from the theme panel: http://screencast.com/t/r53ZjeClLZ
Simply un-check every option here and you will not have any more category tags.
Thank you!

Hello,
Please make sure you use the latest version of the theme and the latest version of the social counter. The youtube counter will work as expected if you use the correct ID.
Please follow this guide to see how to set up your counter: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
You can follow my tutorial on page 1 here if you have trouble with it: https://forum.tagdiv.com/topic/social-counter-facebook-fan-count-incorrect/
Thank you!

Hi,

2. If you are using header style 8 , the sticky menu problem will be fixed in a future update, until then please use another header style. if you do not use headers style 8 and you need a css code for the sticky menu, then please provide a link to your website so i can create the code by inspecting your site.
3. Unfortunately the theme has no option for ads outside it’s main container. You will need to either hard-code it or find a plugin that has such an option.
4. I cannot confirm anything about the disqus plugin other then the fact that our users seem to be satisfied with it. The plugin is not tested. I cannot provide answers for plugins we have not officially tested. You will need to try it out as it is a free plugin and see if the comment counter will work with the plugin.

Thank you for your understanding.

Hello,
Unfortunately we have no suggestion as we have not tested social plugins with our theme (we have our own social plugin and we did not have to test any others :))
Maybe some of our users can make a suggestion on a plugin that has sticky buttons.
Thank you!

Hello,
There is no such license for images as they were not destined to be utilized in a final product. You can use them in dev mode until you set things up. The images were meant to provide an example on how the theme would display them. We are not licensed to sell images, but rather wordspress themes, but we cannot sell a theme without some demo images for people to have a visual idea of how things look. We recommend not to use these images in your website’s final form. You can get free HD images from sites like https://eu.fotolia.com/ and https://pixabay.com/ that can easily replace the ones that come with the theme.
I hope this brings light onto the subject.
Thank you for your message.

Yes. This is a strong reason to disable automatic updates. This way you will know if the update creates a problem. If the update is automatic, you could wake up one morning and your website will be broke all of a sudden and you will not know why. If you update manually and the site breaks, you will know exactly why this is.
I hope this helps.
Thank you!

Hello,
It depends on what you use from cludflare. We use cludflare ourselves but not all options. You can follow our cloudflare guide here: https://forum.tagdiv.com/cloudflare-cdn/
I hope this helps.
Thank you!

Hi,
If you want to change the adsense code in any way, then you will probably need to ask google about it as they might have a policy against it. If your ad is a custom one, then you can change it as you wish, but with an ad server, you will have to ask the ad provider.
Thank you!

Hello,
An automatic update such as this could create issues if there are any. In the previous update, worpdress broke the pagination in our theme and we had to implement quick-fixes/updates in order to compensate for it. Fortunately this update fixed what the previous one broke and we have no reports of any errors caused by it.
Thank you!