Hello,
The envato policy states the following: http://screencast.com/t/NqzloVgyUJB
Thank you!
Hi,
You can easily see what modules are used for what blocks in the theme panel: http://screencast.com/t/dYYVDXWl or In excerpts: http://screencast.com/t/ifT63nnUfPc
Thank you!
Hello Mario,
This issue can be caused by the css minification. Please try to disable all your plugins except visual composer and clear your cache.
You can also do it with css if you want but you will need to point out exactly what you want changed. Try it without plugins and if the problem persists let us know how we can assist you further.
Thank you!
Hello,
http://screencast.com/t/Ebwy4Mgxe 🙂 I assume your background works now.
Please let us know if you require any further assistance.
Thank you!
Hello,
We already have a facebook sharing guide in our tutorial section 🙂 : https://forum.tagdiv.com/facebook-share/
@dougcuomo please follow the guide above to see how you can troubleshoot the problem.
Thank you!
Worked for me also: http://screencast.com/t/LnBEpm5p5P
Please check your sharing button again, it might have been a temporary glitch.
Let us know if you require further assistance.
Thank you!
Hello,
I have tested the translation again and it works fine on our end so a bug is excluded. The problem originates from other places. It could be a plugin conflict so please disable all of them except visual composer and clear your cache. If the problem is still there, you can check your system status to see if any parameters need to be adjusted: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know if the problem is still there afterwards.
Thank you!
Hello,
You can use the same method Catalin showed you and apply it to your sidebar. Latest articles or hot news are simply blocks placed in a sidebar that have the option to exclude posts exactly like in visual composer: http://screencast.com/t/OBfe0OeE9dJ
I hope this helps.
Thank you!
Hello,
I have checked your website and right now there is only the ‘like’ button on both firefox and chrome. In any case, this is a known issue, we have not created the like button to support to many characters.
You can try to add this css to fix it:
.td-post-sharing .td-classic-facebook iframe {
min-width: 120px;
}
Thank you!
Hello,
Please follow this topic as reference and follow use the guide indicated there: https://forum.tagdiv.com/topic/url-error-showing-in-google-search-console-report/
Thank you!
Hello,
Please send an email at contact@tagdiv.com and provide your website and wp-admin so we can take a look. Please also include a link to this topic.
Thank you!
Hi,
If you want to remove the breadcrumbs, simply disable them from the theme panel: http://screencast.com/t/jxQjWI0hqgzj This will also remove the container for the breadcrumbs(the space).
If you still have extra space you want removed, please provide a link to your website so we can inspect this space.
Thank you!
Hello,
this is a strange issue. We have no reports of this happening. Please try to download the theme again from envato and make sure you install the version you download following this guide: https://forum.tagdiv.com/install-via-ftp/
Thank you!
Hi,
Unfortunately this will not be an easy task as there are many containers on the body that are different for posts, pages or category pages. The theme allows for a background color or image. YOu will need to use css to target every element on that particular page.
For example if i want to make the whole homepage grey this would be the code:
.td-header-style-5 .td-header-top-menu-full {
background-color: grey;
}
.td-header-wrap .td-header-menu-wrap-full, .sf-menu > .current-menu-ancestor > a, .sf-menu > .current-category-ancestor > a, .td-header-menu-wrap.td-affix, .td-header-style-3 .td-header-main-menu, .td-header-style-3 .td-affix .td-header-main-menu, .td-header-style-4 .td-header-main-menu, .td-header-style-4 .td-affix .td-header-main-menu, .td-header-style-8 .td-header-menu-wrap.td-affix, .td-header-style-8 .td-header-top-menu-full{
background-color:grey!important;
}
.td-header-sp-recs{
background-color:grey;
}
.td-main-content-wrap{
background-color:grey;
}
.td-footer-wrapper{
background-color:grey!important;
}
This will not work 100% on posts or category pages because other containers will be present that are not used on the homepage.
I hope this helps.
Thank you!
Hello,
You can use css to hide the header if you want. Every page has a specific ID that can be targeted with css: http://screencast.com/t/cXvGp4CdWSQ
For example on your homepage you would use this code:
.page-id-37 .td-header-style-10{
display:none!important;
}
For another page, simply change the id in the code to the id of your page.
Thank you!
Hello,
Please send an email at contact@tagdiv.com and provide wp-amin so we can take a look. Please include a link to this topic as well.
Thanks.
Hello,
There are no set dimensions for the ad system. You can use whatever dimension works for you. If it’s a custom ad, please make sure to use this method to implement it: https://forum.tagdiv.com/using-other-ads/
Try out a few dimensions and see which one works best. Our default ad for that spot has dimensions of 300×250
Thank you!
Hello,
Unfortunately the files from wp-booster do not work from the child theme. Sorry.
Thanks.
Hello,
Please try to disable all your plugins except visual composer and bbpress. Your avatars appear to be doubled so i assume you have another avatar plugin installed that is conflicting with bbpress. If the problem persists with just the 2 plugins installed then send us an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please include a link to this topic as well.
Thank you!
Hello,
You can do it with css media queries. you can give a fixed size to your element on desktop and a dynamic one for tablets/phones. You can place the code directly in the specific viewport from the theme panel: http://screencast.com/t/wWhFwulG9
Thank you!
Hello,
It seems something went wrong upon installation. Please try to install your theme again using this guide: https://forum.tagdiv.com/search/ftp/
Please try it on a fresh wp install as well.
Let us know how it goes.
Thank you!
Hi,
It seems there is something interfering with the css so please disable all your plugins except visual composer and check again. Also clear your cache. There could be a plugin conflict preventing these options to work.
If the problem is still there afterwards, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Also include a link to this topic.
Thank you!
Hello,
@skupapa Your error is different than the one above. They both start with ‘ajax error’ but they refer to different objects. The server could have been down at the moment, so please try it again and if you still get the same error, please contact your hosting provider and check if there is no firewall in place to block access to our demo content.
Let us know how it goes.
Thank you!
Hello,
1) Unfortunately the plugin is not tested to work with our theme so we cannot assure it’s functionality. Not all plugins work with our theme but this is the case for all premium themes as they are custom made and plugin sometimes cannot recognize the code or conflict with it. Unfortunately we cannot offer support for plugin implementation.
2)Post style 4 does not show the caption of the featured image by default. It does show the caption for other images except the featured one. This is the default behavior of the theme.
The post style number does not match from newsmag to newspaper. This happens when switching to another theme. There is an alternative if you do not wish to change the post template manually that involves editing the database and resenting all posts to the default template and then you can simply add the template you want for all your posts from the theme panel/ Please follow this topic to see how it can be done: https://forum.tagdiv.com/topic/change-style-of-multiple-posts-at-once/
3)Mega-menus were not meant to display in the mobile version of the website.
4) Unfortunately the ‘go to top’ options was hidden on the mobile version. You can activate it with custom css if you want:
.td-scroll-up-visible {
display: block!important;
}
5)The speedbooster plugin has a function that checks for active plugins. There is a list of plugins speedbooster is compatible with – http://screencast.com/t/hcjLnOqh4i2 so if you have other plugins active it will be automatically disabled.
In order to use the tagdiv speedbooster with all plugins you will need to remove this code – http://screencast.com/t/RZLIOPUNdqh
I hope this helps
Thank you!
Hello,
The sub-category limit is actually set to 30 not 6. If you have more sub-categories than can fit on the screen, the theme will create a scroll bar like so: http://screencast.com/t/rpKHbze4ABe
Please make sure you have posts added to the sub-categories that do not show up in your mega menu. If there a re no posts in the category, nothing will be displayed.
As for the menu editor, i’m not sure what customizer you are referring to: http://screencast.com/t/CPhq2ceau
We have wp 4.4. but the menu area has not changed.
Thank you!