Hello Chinguunmaad,

Unfortunately, we cannot provide support for untested plugins, sorry! All of these tips were given by our customers and we cannot say for sure if it will work or not as expected with our theme, sorry!

Thanks for your understanding!

Hello,

It works as properly if you will check with the Mobile emulator if you are on the desktop, as you can see here -> https://www.screencast.com/t/IUiGSEV5

Thanks for your understanding!

Hello nptomey,

Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, you can read this topic from here -> https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/ Can be more useful for you.

Thanks.

Hello albertoil,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Also, provide the CPanel access so we can make some further investigations.

Thanks for your understanding!

Hello vadoingiappone,

Unfortunately, the theme does not have any such an option for this, sorry! You should add it yourself through the code and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Hi,

Did you have installed the latest version of the theme? If you will check our demo preview here -> https://demo.tagdiv.com/newspaper_video/dota-2-great-games-cheating-pros-are-ruining/ you will do not saw this kind of error, regarding on Review section, sorry! Most likely, the problem comes from your theme install, sorry! You can check here -> https://www.screencast.com/t/KovxnNWHjNW

Thanks for your understanding!

Hello bgits,

Unfortunately, the theme does not have any such an option for this. If you want to do this, you should edit the theme core files and add the target_ blank attribute like this guide -> https://www.w3schools.com/tags/att_a_target.asp If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you.

Thanks for your understanding!

Hello bgits,

If you want to activate the Load More at your category page you should do this from Theme panel, like this -> https://www.screencast.com/t/cvlCVor8

Thanks for your understanding!

Hello bgits,

This seems to be particular customization and you should fix it yourself using such a custom CSS code. The theme does not have any such an option for this. As a hint, you should use the Inspector Browser to create your own custom CSS code. Please check here
-> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

Hello ScriptersES,

Unfortunately, the theme does not have any such an option for this, sorry!

Thanks.

Hello,

If you want to customize the Big Grid 1 you should do it yourself through the code because we cannot provide additional customizations at the moment, sorry! If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you. Usually, we recommend the developers from studio.envato.com. Check the theme core files from here -> https://www.screencast.com/t/j1E34JTn

Thanks for your understanding!

Hello deanysus,

1)Clear all of your caches, purge CDN files and check again the results.
2)Remove all of your untested plugins, clear all the caches and check the results.
3)If the problem is still there, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello akuviyehu,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hi Anton-a,

Please update the theme to the latest version of it and before this, make a full back-up to your database to avoid losing all of your data. Clear all the caches and check the results. Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so I will be able to provide a more accurate response. Include in this mail the link of this conversation so we can quickly identify you.

Thanks for your understanding!

Hello ChampLife,

1)Regarding log-in functionality, our theme uses the default WordPress functionality which requests adding the email first, sorry!
If you want to change the background image for log-in pop-up you need to add a custom CSS code. Try the code below and place it in Theme panel -> Custom CSS area.

.white-popup-block:before {
background-image: url(http://localhost/spitzu/wp-content/uploads/2018/09/2.jpg)!important;
}

2)The only functionality for Sign in/Join in Top Bar can be updated from here -> https://www.screencast.com/t/ZH3NdxlJp

3)This functionality is set up by default. It’s just an WordPress setting. Try to check it with a default theme and check the behavior.

4)Try to remove that plugin and check the results. All of the untested plugins should have to be removed if you want to achieve good theme results.

Thanks for your understanding!

Hello akuviyehu,

Please provide your website URL and some useful screenshots with your problem so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Anton-a,

Provide your website URL so I can take a closer look at it.

Thanks for the message!

Hello ScriptersES,

You should use the post editor and simply add an image inside your post content like this -> https://www.screencast.com/t/6sYqD5vCxu

Hope this helps!

Thanks for your understanding!

Hello Tibbar,

I suggest you using a default Review Template from Cloud Template Library which has all of three shortcodes with this functionality, which is very important for indexing by Google, as you can see here -> https://www.screencast.com/t/qIIHvSV9203g

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hell oOfficialabayomi,

Please try to switch the theme to a default one and scrape again your og image using the Facebook Debugger from here -> https://developers.facebook.com/tools/debug/ and check the results.

Thanks for your understanding!

Hello Officialabayomi,

I have inspected your website and I saw that you are using the Jetpack plugin which it’s seems to be a problematic one. Remove it, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello jalewa,

No, if is not needed to do this if you the database was not lost.

Thanks.

Hello Officialabayomi,

You should install the Seo Yoast plugin and try to set up the og image from here. Check here -> https://kb.yoast.com/kb/getting-open-graph-for-your-articles/

Thanks for your understanding!

Hello jalewa,

You should make a full backup to your database and also, notice that you can export your Theme panel settings from the panel, like this -> https://www.screencast.com/t/LL2jtUpF7

Thanks for your understanding!

Hello Tibbar,

I have inspected your posts and I saw that it was created with Cloud Template but the shortcodes for Review is was not added to your template as it should be done, like this -> https://www.screencast.com/t/tAmnbeWhPV Please edit the Single Post template again and do this from TD Composer, clear all the caches and wait until the Google index it and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!