Hello tagdivstar,

Yes, that’s right!

Thanks.

Hello ikeokwu,

Ensure that you have correctly setup this theme functionality of our theme, according to our documentation from here -> https://forum.tagdiv.com/ajax-view-count/ Also, check your used plugin’s list and remove all of the untested plugins because these might interact with this functionality and cause some errors.

Thanks for your understanding!

Hello Escobar,

Please notice that our Big Grids are fully responsive for mobile devices, sorry! Make sure that you are not using some untested plugins which can break this functionality for those elements. You can provide your website URL so I can take a closer look at your Big Grid.

Thanks for your understanding!

Hello laoniu,

The only option for disabling/enabling the sign in functionality can be found in Theme panel here -> https://www.screencast.com/t/6eizvaHny

Thanks for the message!

Hello fakhri,

You should use the code below and place it in the Theme panel -> Custom CSS code.

The code is here ->

.td-related-title .td-cur-simple-item{
background-color:black;
color:green!important;
}

Thanks.

Hello soenke,

Why did you want to use an empty Text with Title element? You should remove the default content from here -> https://www.screencast.com/t/Nru4b7T4cgdi

Thanks for your understanding!

Hello soheyla,

First of all, I will thank you for your interests in our theme! Really appreciated! So, please notice that we do not know what kind of software to use for importing your content from Joomla to WordPress because are two different systems, sorry!
Please keep in mind that our theme does not have any such an option that allows you to do this, regarding on multisite, sorry! You should try finding such a plugin with this functionality and check it how it will work with the theme. We cannot provide any recommendation in this case because we do not make any tests in this case.

Please notice that the multi-site has not been tested with our theme and also, we cannot provide support for this, sorry! Also, notice that the multisite is just a WordPress functionality and it can be done in a lot of ways. For more information about this implementation, please check here -> https://codex.wordpress.org/Create_A_Network We recommend using the way of multisite when you have to create a new install for each subdomain and then you can make a redirect between them.

Thanks for your understanding!

Hello leahmaarit,

Yes, this change could be possible from CSS code but it’s needed to provide your website URL so I can take a closer look at it.

Thanks for your understanding!

Hello willysawa,

If you want to hide the meta info date only for Block 17, please try using the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.td_module_4 .td-module-meta-info .td-post-date, .td_module_8 .td-module-meta-info .td-post-date{
display:none;
}

Hope this helps!

Thanks for your understanding!

Hello Barnikl,

Please notice that the Mega Menu is not available for Mobile version, sorry! It will work only for tablets and desktop devices.

Thanks for your understanding!

Hello Arafat,

Please provide your website URL so I can take a closer look at it.

Thanks for your understanding!

Hello lucchinifederico,

Please notice that’s the style for mobile devices for Top Bar menu. The top bar with Social Networks icons will be displayed when the Main menu button will be pressed, as you can see here -> https://www.screencast.com/t/yZlU9JqZ
You can provide your website URL so I can take a closer look at it and also, so I tried to provide a code to display the full top bar on the mobile version.

Thanks for the message!

Hello denamer,

Please notice that AdRotate plugin has not been tested with our theme and it seems to work as expected, sorry! Also, please check the AdSense code if is correctly delivered by the Google. You should contact the Google AdSense department, tell the problem because they should be able to provide a more accurate response.

Thanks for your understanding!

Hello bellendir,

Notice that change should have to be done in functions.php file which can be changed in our future updates and it will be overwritten. You can try using the child theme according to our documentation from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ if you want to make some changes to your core files.

Thanks for your understanding!

Hello aditya58singh,

Thanks for your suggestion.

Hello vikashkunwar,

I have replied via another topic. Please do not post more topics with the same problem, sorry!

Thanks.

Hello vikashkunwar,

Please notice that the theme it may take a while for the AMP to be approved, sorry! Our AMP version was tested and should work an expected as you can see here -> https://demo.tagdiv.com/newspaper_crypto/td-post-ripple-ceo-and-ethereum-co-founder-bash-ico-industry/amp/ You can check the AMP functionality using this link. I do not know what tool you’re checking because there are a lot and not all return a valid result, sorry!

Thanks for your understanding!

Hello Kley,

You can try to change the parameters from core files, clear all the caches and check the results.

Thanks for your understanding!

Hello brue76,

Sorry but please notice that the theme does not have any such an additional option that allows you add some elements in the top bar of Social Networks but only the Social Networks icons, from here -> https://www.screencast.com/t/ENysYcI7ZItb Please notice that all of these changes involves doing such an additional customizations which are not covered by our support, sorry! If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello Gabriel,

Sorry but please notice that clue it’s a bit old and it was given for Newspaper theme, sorry! The code has been changed a lot and it may not work, unfortunately! Please notice that is not a simple customization and involves doing such an additional customization and we cannot provide this kind of services, sorry! If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Hello viralised,

Please check the settings from here -> https://www.screencast.com/t/z2ccWYllD

Thanks.

Hello Gbugmenot,

Sorry, but the theme does not allow you to use any extended footer section, sorry! The normal size for it can be seen in our demo from here ->https://demo.tagdiv.com/newsmag/
If you want to extend the footer notice that you should customize it yourself through the code and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello brenbrinkman,

Please keep in mind that our them uses thumbnails for each block and that’s why each image will be cropped. The theme does not have any thumbnail full size, sorry! You should check our list of modules/blocks because there you will see all the thumbnails size and then you can choose from that list which you like. Please check here -> https://forum.tagdiv.com/theme-blocks-modules/ -> https://forum.tagdiv.com/theme-thumbs/
So, if you want to create another size for your thumbnails you should create a new custom block/module with API according to our documentation from here -> https://forum.tagdiv.com/td_api_blockadd/

Thanks for your understanding!

Hello Kley,

Do you have cleared all the browser caches? Try CTRL+SHIFT+R. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks.

Hello Caronte,

I am glad that I can be helped you.

Thanks for your feedback!