Hello sil2,

I have inspected your website and I saw that you are using a minified version of the theme using Cloudflare-static/rocket.min.js and also if you are using some untested plugins, try to disable all of these, clear all the caches and check the results. Until now, notice that we do not have any bar reports in this case and the theme works as expected, without any problems. If the problem is still there, try to make a new clean install from scratch via FTP way and check the results.

Thanks for the message!

Hello xbass,

You should check the Theme panel settings from Template settings like this -> https://www.screencast.com/t/fUX5gaUu

Thanks for your understanding!

Hello 123tlumacz,

Sorry but the theme does not have any such an option for it. You can try to find such a plugin for this functionality and check how it will work with the theme.

Thanks for your understanding!

Hello Pradeep Augustine,

Please keep in mind that we do not have any bad reports in this case and notice that all of the bugs fixes are solved in new theme update which is Newspaper 8.2. YOur problems seem to be only from your end because we have not seen anything like this before, sorry!
Check your plugins list and if you are using some untested plugins, try to disable all of them and check the results again.

Thanks for your understanding!

Hello g00dnews,

Please check here -> https://www.screencast.com/t/5plCPGDvAv Make sure that you have correctly added the option from here -> https://www.screencast.com/t/ACAXBBYQ in order to achieve best theme results.

Thanks for the message!

Hello helinozsoy,

Unfortunately, please keep in mind that all the time, the backup is required to avoid losing data. I do not know what kind of version do you have before theme’s update? You can request it if you will send us an email at contact@tagdiv.com and write us there what kind of version you want.

Thanks for the message!

Hello aidon,

I guess that you are referring to the Mega Menu effect right? If yes, notice that option is not available for categories menu, sorry! If you want to have this you should edit it yourself for this implementing and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello bemibel,

I have inspected your source page and I saw that you have some custom code on your Custom Code Area which can influence this effect. Try to check it, clear all the caches and check the results. Notice that the default theme’s behavior does not have this effect. All these effects come from your changes.

Thanks for your understanding!

Hello travelhippi,

Yes, here is talking about a general padding-top for the entire theme and which can be reduced from the following code. Try the code below and place it in Theme panel -> Custom CSS area.

.td-main-page-wrap {
padding-top: 0;
}

The result is here -> https://www.screencast.com/t/Gp7s7pU4Ha

Thanks for the message!

Hello brenbrinkman,

Please notice that our theme does not have any such an option that allows you to zoom in or zoom our your theme, sorry! Most likely, you have zoomed in from your scroll. Try to TAP the CTRL+0 for a default mode and check the results. If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for the message!

Hello MrShawn,

I have inspected your footer section and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues. After checking your footer section, I saw that your shortcode comes from an unknown plugin which is not tested with our theme and we cannot provide custom services at the moment, sorry!
-> https://www.screencast.com/t/0Tkw9j4D

Thanks for the message!

Hello pstgibson,

Your website seems to be in maintenance mode -> https://www.screencast.com/t/T2JpoWvsz3d

Thanks for the message!

Hello brue76,

All the settings about the mobile menu can be found in theme’s core files where this feature has been created. As a hint, you can start to check from here -> https://www.screencast.com/t/GXjaFp5a Notice that is not a simple task and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello gregy1403,

All the settings regarding on Post filter can be adjusted from Block Settings, according to our documentation here -> https://forum.tagdiv.com/newsmag-block-settings-tutorial/

Thanks for the message!

Hello gregy1403,

Unfortunately, our theme does not have any such an option that allows you to add any additional Advanced Custom Fileds, sorry! Here is talking about custom work and we cannot provide this type of services at the moment, sorry! If you want to make some changes, notice that you should edit the theme core files and add such a custom code for this. So, if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello itduck2020,

First of all, you should make a full backup to your database to be sure. So, please notice that if you were changed the dummy data content of the post with your own content notice that if you will disable the demo you will lose all of the data. Also, if you will be created from scratch your post content, all of these will be loaded into the database and when you have installed a new demo, all of these will be recognized. For more information about how you can install a new demo, please check here -> https://forum.tagdiv.com/newsmag-installing-demos/

Thanks for the message!

Hello sector,

I have inspected your source page and I saw that you are using a minified version of it and also, it seems that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues.

Thanks for the message!

Hello Muhammad Amin,

Normally, the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed.

Thanks for your understanding!

Hello boka003,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello noyb,

If you want to use the featured image on pages, notice that all of these will be displayed only for blocks if you will set the featured image to be displayed in blocks, like this -> https://www.screencast.com/t/oO4ZRxJ3

Thanks for the message!

Hello cristopowertv,

Please keep in mind that we will temporary release updates for our theme but we cannot say for sure when exactly will be the next one and what exactly will contain this update.

Thanks for your understanding!

Hello paologalli,

Remove or disable all of the untested plugins and update the theme via FTP way because this is the surest theme’s method in this case, according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks for the message!

Hello paologalli,

Please notice that kind of ad has always been available. Make sure that you have correctly installed the theme via FTP way because this is the surest method in this case.

Thanks for the message!

Hello celhil,

Please notice that the Visual Composer is an optional page builder plugin. The plugin has been updated and now it seems to look like different than before but it’s not a wrong thing. -> https://www.screencast.com/t/S9nef0tKrVv

Thanks for the message!

Hi,

The search icon is just already added on the top right in the mobile menu, like this
-> https://www.screencast.com/t/dN64keGm

Thanks.