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Catalin
tagDiv Staff

Hello ashishsahu,

Provide your website URL so I can take a closer look at it. Also, make sure that you are using the latest theme version and if you are using some untested plugins, try to disable all of these and leave just to active only the plugins that come bundled and rule out any conflicting plugins.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mhafiq,

Please check the screen option settings from post editor and make sure that is activated, like this -> https://www.screencast.com/t/PnJ7jq3hMs

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hi GiacomoLaw,

Sorry for this but please notice that we do not have any plan for integrating the W3 Total Cache in our theme as caching plugins, sorry!

Thanks.

Catalin
tagDiv Staff

Hello GiacomoLaw,

There is a section in the theme panel specially created for Google Analytics, enter the code there, exactly as provided
https://www.screencast.com/t/jUk2h10OkxMa

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Ryansmccain,

I have watched your video and I saw this -> https://www.screencast.com/t/yy8OhwAT3 Clear all the caches and check the results.

Thanks for the message!

Catalin
tagDiv Staff

Hello Ryansmccain,

If you want to display the most popular posts on your website notice that you have to use a block filtered by popular posts according to our documentation here -> https://forum.tagdiv.com/block-settings-guide/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mkza,

Sorry but notice that our theme does not have any such an option that allows you to make a custom page for your Sign in/Login. You should try using such a plugin with this functionality and check the results. Also, the theme does not have any functionality to send the email or something like that. All of these optional functionalities could be made with a plugin.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Ryansmccain,

Sorry for this but please notice that our theme does not have any such an option that allows you to do this, sorry! You should implement it yourself this functionality and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello modocmag,

Unfortunately, our theme does not have any such an option that allows you to make you each menu item to have another color, sorry! You should do it yourself using the CSS code according to our useful guide here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ This task involves doing more custom work and please notice that we cannot provide this type of services at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Manoel,

Please contact us via email and request there the blank template.

Thanks.

Catalin
tagDiv Staff

Hi alisarwari,

The Revolution slider can be placed on any page. Simply install the plugin from the theme package and import the demo slider you want, and configure it
https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
https://forum.tagdiv.com/import-revolution-sliders-on-demos/ Also, if you want to use our sliders you should request them on contact@tagdiv.com.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello JessieT,

Our theme has a big list of header styles which uses the logo in different dimensions, according to our documentation here -> https://forum.tagdiv.com/header-styles/ If you want to use the Logo in full-width you should use the header style 10 for example because this kind of header uses the logo in full-width.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello saranoa,

Check your PHP version to be maximum 7.1. Otherwise, could appears some unknown issues. Check the following useful documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello cancerawakens,

First of all, ensure that you are using the latest theme version installed via FTP way because this is the surest method in this case and then, check the system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Please refer to the following topic here -> https://forum.tagdiv.com/topic/page-navigation-2/ Try to add that parameter and check the results.

Thanks for the message!

Catalin
tagDiv Staff

Hello 3pixelkindr,

Sorry but until now we do not have this kind of reports, sorry! The Seo Yoast plugin is just tested with the theme and it should work as expected, without any problems.

Thanks for the message!

Catalin
tagDiv Staff

Hello Zynesteri,

There’s an option for it in Theme panel, like this -> https://www.screencast.com/t/IquaR9pem0zh

Thanks for your understanding!

Catalin
tagDiv Staff

Hello boka003,

Unfortunately, we have no idea about your above-added code, sorry! The theme should works as expected without adding any code. Remove all of your untested plugins and leave just to active only the plugins that come bundled with the theme core files and check the results. Also, use only the latest version of the theme if you want to achieve good results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello robert4web,

Unfortunately, until now, we do not have any report in this case, sorry! Also, we do not have an idea about your checked and notice that not every time, online checks return a correct result, sorry! Please read these guides:
http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://css-tricks.com/moving-to-https-on-wordpress/
https://yoast.com/dev-blog/move-website-https-ssl/
https://forum.tagdiv.com/topic/moving-to-ssl/

Thank you!

Catalin
tagDiv Staff

Hello yupsumit,

Where do you have CSS in the footer? -> https://www.screencast.com/t/Jq0nPWfGN Provide more details about what exactly you want to remove so I will be able to provide a more accurate response.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello KrawlZone,

Unfortunately, our theme does not have any such an option that allows you to use more than one header style for your entire theme, sorry! Notice that just a single header style can be used for your theme, sorry! If you want to have this option available, you should implement it yourself through the code and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello d85,

Unfortunately, I do not exactly understand what do you want to achieve, sorry! Our theme has this functionality active for post pages here -> https://www.screencast.com/t/WXpGBLYF For more information about this feature, please check here -> https://forum.tagdiv.com/ajax-view-count/
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks.

Catalin
tagDiv Staff

Hello d85,

Provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response. Normally, the Sidebar should have respect the default theme’s positions according to our documentation which can be found here -> https://forum.tagdiv.com/sidebars-tutorial/ -> https://forum.tagdiv.com/smart-sidebar-2/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Kasnet,

Sorry but please notice that our Mega Menu has not been designed to house all of your categories and also, this element does not support that layout -> 1/3+1/3+1/3, sorry! All the information about our Mega Menu can be found here -> https://forum.tagdiv.com/newsmag-mega-menu/

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mdeleon,

It seems to be a problem with the newest version of Safari and Mac OS High Sierra. Probably, the WordPress is not tested with this kind of version and that’s why you bring black background, sorry! Notice that’s problem is not theme related. It’s just WordPress related. Try to switch to a default theme and check if the problem is still there.

Thanks for your understanding!

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