Hello tomati,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello Mycryptopedia,

I have inspected your source page and I saw that you are using a lot of untested plugins which can interact with the theme core files and cause a lot of unknown issues. Try to disable all of them, leave just to active only the plugins that come bundled with the theme core files and check the results.

Thanks for the message!

Hello pstgibson,

Try to use the following code and place it in Theme panel -> Custom CSS area.

The code is ->

.woocommerce ul.products li.product, .woocommerce-page ul.products li.product {
float: left;
width: 18%;
margin-left: 1%;
margin-right: 1%;
margin-bottom: 2%;
position: relative;
clear:none;
}

The result is here -> https://www.screencast.com/t/wSqowVvo

Thanks for the message!

Hello Roboman,

Did you check the PHP version? The problem happens due if you will use a wrong version of PHP, sorry!

Thanks.

Hello sunnydream,

The theme’s layout can be changed from here -> https://www.screencast.com/t/WDTBGtVoF4f5

Thanks.

Hello ZIMM,

For example, if you want to hide the Article Inline Ad for a specific post page you should use the following steps from here -> https://www.screencast.com/t/cSWS2BPSlD

Thanks for the message!

Hello ashishsahu,

I have inspected your Footer menu on mobile and it seems to work as expected. Try to clear all of your caches and check the results.

Thanks for the message!

Hello maga0000,

It seems to be a little change in our theme, regarding on theme’s js. Please notice that at the moment, the theme uses the tagdiv_theme.min.js file and in the past, the file used by the theme was tagdiv_theme.js. So, you have two possibilities to make these changes. The first one would be to change the file used by the theme from tagdiv_theme.min.js to tagdiv_theme.js and this change can be done from here -> https://www.screencast.com/t/6spI2VZU and the second one would be to minify the tagdiv_theme.js with such online minification tool and replace it with the theme min js file. (overwrite it). So, if you are using the Cloudflare you should purge all the files because the CSS and Js files are cached. So, after you have made these changes at the theme’s core files you should use the following custom CSS and place it in Theme panel > Custom CSS area.

The code is ->

.td-category-siblings .td-category {
height: auto !important;
}
.td-category-siblings .td-subcat-dropdown {
display: none;
}

Hope this helps and let us know how it goes!

Thanks for the message!

Hi tom2020,

For more information about page templates, please check here -> https://forum.tagdiv.com/page-templates-2/

Thanks.

Hello awoodhams,

You simply access the link above and you will see the screenshot. What’s the problem? This screen does not work?

Thanks for the message!

Hello mkza,

At the moment, we do not have any plan for this implementing for the future, sorry!

Thanks for the message!

Hello savunmahatti,

Please notice that all of these details can be controlled from Excerpts section from Theme panel, like this -> https://forum.tagdiv.com/excerpts-introduction/

Hope this helps!

Thanks for your understanding!

Hello T2N,

I have inspected your website and it seems to work as expected for Internet Explorer. You should provide some screens with the problem so I can identify it. Clear all the caches and check the results.

Thanks for the message!

Hello Ryansmccain,

Notice that you cannot use at the same time the Text Logo and Tagline with the Image Logo, sorry! You should choose only one of them.

Thanks for your understanding!

Hello themaker67,

Yes, this option exists in our theme. You simply use a block from our list if you like it and then, from Block Settings you should choose a category after which to filter the posts, like this -> https://www.screencast.com/t/uDn8aSfl

Thanks for the message!

Hello Ryansmccain,

In the future, before starting to create your project, I recommend you reading all of the theme’s documentation to get familiar with what the theme can do and how the theme works. Regarding on footer section, I have inspected it and I saw that you are using the Footer Template Style 1 which is default footer template which contains 3 blocks for Editor Picks, Popular Posts, and Popular Category. The first block will display you all the posts which are contained in Featured Category. Otherwise, will not bring anything. The popular posts widget do not display any image because your posts do not have any featured images set up, sorry! COnsult our documentation regarding on Footer templates from here -> https://forum.tagdiv.com/footer-templates/ and for Featured images, like here -> https://forum.tagdiv.com/featured-image/

Hope this helps!

Thanks for your understanding!

Hello rapision,

First of all, ensure that you are using the latest theme version without any untested plugins which can interact with the theme core files and causes a lot of unknown issues. Use a clear theme’s version without any untested plugins and additional customizations and check the results. If the problem is still there, you should provide your website URL so we can inspect it.

Thanks for your understanding!

Hello gwalkerit,

First of all, make sure that you are using the latest theme version installed via FTP way because this is the surest theme method. I notice that you are using some untested plugins which might interact with the theme core files and cause a lot of unknown issues. Try to disable all of them and leave just to active only the plugins that come bundled with the theme core files. Please keep in mind that the mobile responsiveness mode it was fully tested and should work as expected with our theme.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello d85,

Please check our useful documentation here -> https://forum.tagdiv.com/newsmag-header-ads/ and also, make sure that you are not using the Ad Blocker to your browser.

Thanks for the messager!

Hello Thomas,

Unfortunately, this is not a normal theme’s behavior. Please ensure that you are using the latest theme version installed via FTP way, clear all the caches and check the results. Remove all of your untested plugins, clear all the caches and check the results.

Thanks for the message!

Hi robert,

Please refer to the following topic here -> https://forum.tagdiv.com/topic/error-with-td-composer/

Thanks.

Hello hpy2bsal,

Here is talking about Revolution Slider. Check the slider’s settings from plugin because from there you can change many elements you want. Check here -> https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

Thanks.

Hello ZIMM,

You can hide the inline ad for specific blog posts using the post ID. You should provide your website URL and what kind of article inline ad you want to remove so I will be able to provide a more accurate response.

Thanks for the message!

Hello poporil,

I guess that you are referring to the Random sorting which is available in BLock Settings, like this -> https://forum.tagdiv.com/block-settings-guide/

Thanks.

Hello poporil,

There’s an option for it in Theme panel, like this -> https://www.screencast.com/t/gS2qe4Ui and here -> https://www.screencast.com/t/29w3Ewk8b24 for posts.

Thanks.